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Score from 496 reviews Good 7.3/10

Best Western Biltmore East

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The Biltmore Residences - Asheville

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Quality Inn & Suites Biltmore East

hotel The Quality Inn & Suites Biltmore East is located just minutes from downtown Asheville and Biltmore, America's largest home, offering gardens, a winery and outdoor activities.

Most recent booking for this hotel was yesterday at 18:38

Score from 111 reviews Very good 8.3/10

Newest reviews for Extended Stay America - Asheville - Tunnel Rd.

  • Mark
      United States of America
    August 12, 2014

    WiFi and location to downtown

    Dental floss on Floor at end of bed, Shower Curtain had mold all across the bottom, Kitchen utensils or glassware not for individual use. Poor Breakfast selection. Hair on Top sheet of Bed.

    3.3

  • Dan
      United States of America
    July 16, 2014

    Super convenient to downtown and the staff is very friendly and accomodating.

    Never had an option to login to the wifi no mqtter what i did.

    8.8

  • Karan
      United States of America
    July 8, 2014

    price

    mostly long term guests; our rooms smelled of tobacco

    5.8

  • Scott
      United States of America
    June 23, 2014

    Having coffee and breakfast items was good. The comfort of the bed was very good. Towels were nice also.

    The carpet was dirty and damp almost mildew. There were cigarrett burns in the bedding and carpet even though it was a non smoking room. Karl the welcoming staff was not friendly nor welcoming when asked for shampoo missing from the room. And there was no ice machine just empty trays in the freezer which would do no good when spending one night.

    5.4

  • Felicia
      United States of America
    June 21, 2014

    close to resturaunts and shopping malls

    No air conditioning in room

    6.3

  • Heidi
      United States of America
    June 17, 2014

    The pre-packaged breakfast options.

    The carpet was stained, counter top in kitchen was sticky. I booked a non-smoking room and this room was clearly a smoking room, as it smelled terrible. The hallways smelled terrible,. the lock and door knob on bathroom door was broken. the drain in the shower was clogged with hair. I will never book another room at an extended stay.

    3.3

  • Elizabeth
      United States of America
    June 17, 2014

    Rob was very nice

    The place..even hallways teamed of smoke. The room was not equipped withglasses nor did we have ice. No ice machine.

    5.4

  • Tammy
      United States of America
    June 15, 2014

    Location and price.

    The bed was uncomfortable and no ice machine.

    6.7

  • Anonymous
      United States of America
    June 10, 2014

    found toenails, trash in my room.

    5.8

  • Donna
      United States of America
    June 2, 2014

    Room had a musty smell

    7.1

  • Anonymous
      United States of America
    June 1, 2014

    Location close to Grove Park Inn.

    Check in Staff did not provide info about breaksfast start and stop time. Bathroom had what appeared to be mold on ceiling. Son found a bedbug.

    5

  • Anonymous
      United States of America
    May 27, 2014

    The location was very close to most of the attractions in asheville and it was quiet even though it was close to the busy downtown.

    Could have provided basic toiletries based on the number of guests per room.

    6.7

  • Castell
      United States of America
    May 22, 2014

    The kitchen area in the room.

    The breakfast.....need more options

    9.2

  • Anonymous
      United States of America
    May 21, 2014

    Clean room. Nice, comfy bed. Friendly staff.

    TV channel selection was a bit lackluster. Local channels, about 6 different ESPN channels, Cartoon Network/Adult Swim, Discovery Channel, Showtime (with poor reception) and that was about it. Wi-Fi was extremely slow and there was an extra charge for faster speeds which probably wouldn't have made much of a difference.

    8.8

  • Anonymous
      United States of America
    May 11, 2014

    Can't think of what was great other than location and hotel staff at front nice and tried hard to accommodate.

    We booked non smoking and got smoking. Bugs in room to include yellow jackets in the window screen so no option to open windows. Left smelling like stale cigarettes. Appliances and bathroom clean, but rather worn out and dingy. Breakfast was literally a small end table with coffee and prepackaged muffins or an apple. Photographs seen of rooms were not what we saw and experienced. Maybe nonsmoking is nicer? Caught another person in the elevator and asked her if her room was like the photos and she quickly said "not at all!"

    7.5

  • Charles
      United States of America
    May 9, 2014

    I was a very nice place great location would stay again.

    Everything is great

    8.3

  • Lisa
      United States of America
    April 29, 2014

    Not much.

    The room was ok except for the dripping faucet. Didn't seem very clean. The bathroom had a small amount of toilet paper and no extra, the shower had soap up on the surround area, and the towels were like sandpaper. Won't stay there again! Our son lives in Asheville so we will come back to the city just not at Extended Stay. Would give it a 1 start not whatever they put on my review

    2.9

  • Anonymous
      United States of America
    April 29, 2014

    nothing except leaving

    room smelled like smoke, dirty

    3.3

  • John
      United States of America
    April 27, 2014

    Curtain rod was about to come out of the wall.

    7.5

  • Tracy
      United States of America
    April 18, 2014

    Location

    Piles of trash in stairwells. I also confused hotel name with another more upscale chain.

    5.4

  • John
      United States of America
    April 15, 2014

    The hotel was conveniently located near restaurants, shopping and the expressway. My room was very comfortable, as was the bed. Since I was only there for one night, I didn't need the cooking facilities, although the refrigerator was handy for the food I brought during my travels. Also took advantage of the much needed wifi.

    The recliner in the room was broken and as a result, wasn't comfortble to sit it.

    8.8

  • Dawn
      United States of America
    April 9, 2014

    Location and friendly staff

    Bed had hair all on sheets when I arrived and trash can under sink in kitchen wasn't emptied.

    7.1

  • Anonymous
      United States of America
    March 29, 2014

    Location

    Three of the six light fixtures in the room did not work, their disrepair went beyond a bulb change. The Wi-Fi would bog down dissuading you from using it after a period of time. The fridge sounded like it ran off a diesel engine. Overall the property is in dire need of overall maintenance, not necessarily a renovation but merely bringing what is there up to capacity.

    5

  • Albert
      United States of America
    March 19, 2014

    Location

    Kitchen dated

    7.9

  • Anonymous
      United States of America
    March 18, 2014

    bathroom was filthy. Tub appeared not to have been cleaned in long time. Shower curtain had mold on it. Kitchen utensils, pots & pans, cups and dishes were dirty. Mold on all ceilings. 1 pillow had blood stain and bedspread had a stain on it also.

    4.2

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