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Score from 115 reviews Very good 8.1/10

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Grand Union Motel

hotel This historic motel is one mile from downtown Saratoga Springs and within a 5-minute drive of the Saratoga Race Course. The motel features an outdoor pool and rooms with free Wi-Fi.

Most recent booking for this hotel was yesterday at 18:59

Score from 61 reviews Review score 5.5/10

Newest reviews for Comfort Inn & Suites Saratoga Springs

  • Anonymous
      United States of America
    August 21, 2014

    Shuttle service was friendly and accommodating. Breakfast was good

    A little overpriced

    7.5

  • Gina
      United States of America
    August 15, 2014

    The comfort inn and suites was beautiful new and so clean. Would stay there again!

    10

  • Laurie
      Uruguay
    August 8, 2014

    no hot tub small pool for the money

    5.8

  • Anonymous
      United States of America
    August 7, 2014

    Requested and were given a-joining rooms. Pool was very clean and well-located, so although no lifeguard, it was easily seen by front desk and dining area through a large window. Felt safe allowing 3 grandchildren to swim in pool.

    Nothing! Everything was great.

    10

  • Margo
      United States of America
    August 5, 2014

    I liked the friendly staff and the water and candy they put out. The pool was OK too.

    The price for a simple stained rug room was terrible. Our friends went to another hotel 5 minutes away for 200 less. We will be doing the same next year.

    5.4

  • Frank
      United States of America
    August 3, 2014

    very convient for us

    I think the price was high for the room

    9.6

  • Christiane
      Canada
    August 2, 2014

    The affordable rates. Easy parking and access to town when suburban traffic stops. Shuttle service offered but not used.

    Difficult to find on arrival..Is not in Saratoga Springs. Horrible breakfast. No service, staff in the kitchen not with the clients .Should be improved even if it means paying for a decent meal.

    7.5

  • Antonia
      United States of America
    July 29, 2014

    The staff was increadable. Going out of their way to accommodate all of our wants and needs. The manager Mike was very hands on and even drove the shuttle. We had 3 rooms all were clean and close to each other as I asked for when I booked. THANK YOU WE ALL LOVED IT.....

    9.6

  • Robert
      United States of America
    July 17, 2014

    the willingness of the staff to help in any way

    10

  • Dennis
      United States of America
    July 14, 2014

    Convenient to I 87 and many nearby stores and chain restaurants. Relatively quiet setting in an otherwise very busy commercial area.

    Room 305. Carpet in room not vacuumed; crumbs on the floor from previous guests. Called front desk about this. Housekeeping staff had left for the day but desk clerk came to room promptly to vacuum the floor. Door was not hung properly so security latch on door was inoperable. Not good for female guests or others who are especially concerned about in room security.

    5.8

  • Jaimi
      United States of America
    July 7, 2014

    We came to see Phish at SPAC, returned to the hotel pretty late night. Staff had put out fruit and cucumber water for us concert-goers! Nice touch!

    8.3

  • Wayne
      United States of America
    July 6, 2014

    Best Western was right across the street.

    After driving for 18 hours I reached the Econo Lodge in Chesterton Indiana. You are instantly greeted with a horrible smell in the room. My son came out of the bathroom saying that there were black stains all over the shower curtain. I immediately went to the front desk and complained about the mold on the shower curtain. As I waited at the door of the room, the front desk attendant stopped one of the room attendants and asked if she had cleaned my room. She responded by saying yes, all but the bed linen was cleaned. This was concerning, and as she was replacing the shower curtain I looked over at the A/C unit that was about a foot from the bed and you could see black mold all around the unit. I would not have been surprised to find a body under my bed. The first clue should have been the lack of vehicles in the parking lot. We were only in the room for 10 minutes, yet they charged me for one night. The only thing that saved our night was the Best Western right across the street.

    2.5

  • Elizabeth
      United States of America
    July 6, 2014

    Friendly staff

    Breakfast layout, chairs too close to buffet

    7.9

  • Anonymous
      United States of America
    July 6, 2014

    Large variety of options at Breakfast. Air Conditioning system was fantastic.

    8.3

  • Anonymous
      United States of America
    July 6, 2014

    clean and quiet

    Despite specifically asking to charge room NOT on the card that was used for reservation, but on a different card, staff ignored the request. If 'one-use' tableware must be used, why can't it be compostable or recycable. The amount of trash piling up for a simple breakfast is appaling!!!

    7.9

  • Robert
      Australia
    July 4, 2014

    Very comfy beds and breakfast included in the price was much appreciated.

    The room we stayed in on the first floor was very dark.

    8.8

  • Anonymous
      Canada
    July 2, 2014

    Very close to the Walmart and other stores. Good breakfast. We appreciated having a bigger fridge in the room. Liked the free wifi

    Noise coming from the ceiling fan in the bathroom, no switch to turn it off. Was reported to staff and reception but they said that is the ventillation and cannot do anything about it ! So, we had to sleep with a fan on all night. Kind of noisy even if bathroom door was closed. Was not too clean, carpets in hallway need to be washed as well as in the room. No safes in room !!

    6.3

  • Matthew
      United States of America
    June 29, 2014

    I liked the selection of free movies and tv shows.

    I didnt like that the pizza box from the pizza I ordered didnt fit in the mini fridge.

    10

  • Shaun
      United Kingdom
    June 29, 2014

    The staff were extremely helpful. When we asked if they would call a cab for us to go downtown they immediately offered to take us in the courtesy vehicle.

    None

    8.8

  • Isabel
      United States of America
    June 26, 2014

    Good breakfast

    7.9

  • Mary
      United States of America
    June 24, 2014

    The room was immaculate and the bed was extremely comfortable.

    We weren't impressed with the so-called breakfast that was included with our room. We ate elsewhere.

    8.8

  • Steve
      United States of America
    June 18, 2014

    good location, pool was open long hours

    Price was to high

    7.5

  • Maryann
      United States of America
    June 17, 2014

    Cleanliness of the rooms. Staff. Location. Lobby has 24 hour coffee. We did not have an opportunity to use the pool however we did look in and it looked excellent.

    10

  • Paula
      United States of America
    June 17, 2014

    convenient location to stay while at a concert at SPAC

    the pillows

    7.5

  • Sylvia
      United States of America
    June 15, 2014

    Quiet, comfortable, great hot breakfast, and had everything we needed. We loved it, and would stay again if we return to this area.

    10

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