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Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd

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Score from 20 reviews Good 7.8/10

Newest reviews for Suburban Extended Stay Hotel Orlando North

  • Lenora
      United States of America
    July 7, 2014

    Dirty from carpet ,walls ,towels,bathtub roaches,we got bit up from bed bugs we ask for refund they didn't have any more clean room I was charge witch it should of been free customer satisfaction I am very itchy and up set.

    2.5

  • Anonymous
      United States of America
    June 24, 2014

    the location is wonderfull it has alot of store and atraction to go in the area .

    The cleanliness is very poor it has mold and the sheets are dirty and also the people hanging around the area. The police had to come in the facilty more than once cause people making too much noise .. I really did not like it but I only stay one night and one night dont hurt , but honestly for a weekend stay is not recomended ... Dont feel safe Sorry need updateding.

    4.6

  • Anonymous
      United States of America
    June 19, 2014

    The location is nice, located near shopping centers.

    Customer service....... NOT so much. Upon check in I was told the double I booked would be 1 full sized bed because the singles were twin sized and the full was equal to "double" twin beds. After I was upgraded to the double I had originally booked, I had to mop the floor because it was very dirty and the room or the air conditioner smelled as if there has been a pet in the room. An issue occurred and I had to extend my stay, at this time the young lady at the desk continued to watch her soap opera on the computer then helped me when it was over.

    6.7

  • Kristal
      United States of America
    June 18, 2014

    We got a full refund and a nicer hotel that he told us about the days inn 5mile up the road

    When we checked in the first set of rooms the first had no bed the second room had cockroaches so I went to the desk so he tried to give us different rooms while walking to the other rooms to look at two men where trying to stab each other and the rooms while peppered the big and small cockroaches so we went back to the desk and he gave us a full refund

    3.3

  • Martina
      United States of America
    June 15, 2014

    The staff is excellent...courteous

    Full of roaches, flys and fleas...need a tent..the smell was awful

    5

  • Shana
      United States of America
    March 16, 2014

    Full kitchen

    Sink would not drain, toilet was gross, and water stank in the shower.

    5.8

  • Anonymous
      United States of America
    January 25, 2014

    Everything, this place was a dump. You need to take it off your booking site or at least mention that it is a facility for ppl w/o money to live long term. No hot water in shower, uncaring staff, unclean rooms, kids running around all day. wifi worked well though. I tried to find another place to stay but everything was booked.

    3.3

  • Alexandria
      United States of America
    September 25, 2013

    The staff was very friendly. The room is convenient for individuals looking for a room that includes a kitchen while on a budget.

    The room could have been more clean. It wasn't filthy, but my boyfriend and I did notice a thin layer of grime on top of the refrigerator and one roach.

    6.7

  • Anonymous
      United States of America
    September 25, 2013

    The price, location

    Bathroom was kinda dingy

    5.8

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