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2608 The American Rd. NW, Rio Rancho, NM 87124, United States of America – Show map
|Studio with 1 King Bed - Non-Smoking|
|Studio with 1 King Bed|
|Queen Studio - Non-Smoking|
|Queen Studio - Disability Access|
|Studio with 2 Double Beds - Non-Smoking||
|Studio with 2 Double Beds|
|Queen studio with 1 Queen Bed - Disability Access/Non-Smoking|
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5 properties in Rio Rancho
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38 verified reviews
They speak your language!
Extended Stay America - Albuquerque - Rio Rancho's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Laundry, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 37 reviews
Value for money
Show reviews from:
May 3, 2015
Staff. Location. Pet friendly.
April 26, 2015
The heater was noisy and kept waking us up at night.
April 11, 2015
Wi-Fi was wonky.didn't always work.remote didn't work. but the worst was the breakfast bar.the only "milk" available was liquid coffee mate. full of sugar and additives. no other milk was available. when i asked about that i was told that the management was trying to save money. i am diabetic and this was very problematic.
Comfortable bed. nice staff
April 7, 2015
Bathroom sink drain needs attention.
The room was very clean and comfortable.
December 25, 2014
It has a kitchen, everything was clean, bed was comfy. For the money, it was a great stay.
November 6, 2014
The rooms are a bit dated, but there's nothing wrong with them.
Great view of balloon fiesta from window (on my side of the hotel). Nice kitchenette facilities, although you need to get silverware, dishes, etc from front desk, which I didn't realize till I got up at 4:30 a.m. (after three hours sleep) and wanted coffee while I got ready to meet family. Quiet, peaceful, convenient, clean.
October 8, 2014
The room was smelling horrible, no restaurant, no breakfast.
September 26, 2014
Had to ask for kitchen supplies to be brought to the room.
August 24, 2014
Refrigerator did not work and our food was ruined, they did replace it the second day. There were ants in room
The room was comfortable
July 24, 2014
Really don't have anything to say negatively.
July 19, 2014
Can't fault anything. It was clean and spacious and exactly what we had hoped it would be
June 24, 2014
coffee and blow dryer in room would be nice.
June 17, 2014
We had booked 11 rooms to have our baseball team travel together. Upon check-in, different people were being offered different rates than the one secured by the reservation. 4 of the rooms that were reserved were not cleaned, one room smelled foul and one room had a backed up bathtub. 3 of our families were not offered any type of additional accommodations and were forced to leave the hotel and find another hotel nearby. The front desk employee handed a parent air freshner and cleaning supplies to clean up their own room. The bathroom in the other room was never looked into or fixed, so we had families sharing bathrooms. Overall the cleanliness was an issue and we would definitely not stay at this hotel again or recommend it to any guest.
Conveniently located to the baseball fields we were playing at and close to local restaurants
June 13, 2014
no maid service had to go and get fresh towels from the front desk. Worst motel I've ever stayed in. Will never stay there again
May 11, 2014
The building/facilities is not in good shape - lots of little things wrong in my room. The other thing that displeased me is that I reserved a non smoking room and was put in a smoking one, in a hallway that reeked of smoke. It is not easy to get to the parking lot from the main road.
Close to where I wanted to be. Staff is terrific.
April 29, 2014
3rd floor hallway smelled horribly of old, stale, tobacco smoke. We reserved and got a non-smoking room but, it was located on a smoking floor. Non-smoking rooms should not be on a smoking floor. Staff was not responsive to our request to move to a non-smoking floor. We were first told that the entire 3rd floor was non-smoking and later told that 1st and 2nd floor were non-smoking. Our request for a room on a non-smoking floor was basically ignored. Pillow cases were not changed from previous occupant. Pillow cases were wrinkled and human hair was found on two pillows. Staff replace upon complaint.
Hotel was adequate for smokers. building and room access are adequate
April 25, 2014
1) The fact that Housekeeping services are an extra charge. 2) The "Grab & Go" Breakfast was scanty, compared to other comperable motels.
Staff was courteous. Location was convenient for our purposes.
April 13, 2014
It was very difficult to get to from a main road, and directions were poor. Condition of common areas(hallway) was poor
Staff were terrific
April 11, 2014
The common areas, including the hallways, reeked of cigarette smoke.
Nice location. Spacious room. Comfortable bed.
March 16, 2014
I didn't like the fact that the refrigerator made noise all night long. The toilet made noise all night long and the hallways smelled badly of cigarette smoke so did the elevators and our bathroom! extremely disappointing for someone who is allergic to cigarette smoke. And the free WiFi never worked
I liked Olympia the girl that checked us in and Jason the front desk attendant that took over after her we're both excellent people
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