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Extended Stay America - Albuquerque - Rio Rancho
2608 The American Rd. NW, Rio Rancho, 87124 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 9:09 PM from the United States.
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6 properties in Rio Rancho
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27 verified reviews
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Extended Stay America - Albuquerque - Rio Rancho's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Laundry, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Extended Stay America - Albuquerque - Rio Rancho accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Cleaning services are based upon the number of nights stayed.
For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
For a stay of 7 nights or fewer, a cleaning service is available for an additional fee. Contact the hotel for more details.
Towels and linens are available at the front reception.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 27 reviews
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Score from 111 reviews Review score 5.7/10
The room was comfortable
Refrigerator did not work and our food was ruined, they did replace it the second day. There were ants in room
Really don't have anything to say negatively.
Can't fault anything. It was clean and spacious and exactly what we had hoped it would be
coffee and blow dryer in room would be nice.
Conveniently located to the baseball fields we were playing at and close to local restaurants
We had booked 11 rooms to have our baseball team travel together. Upon check-in, different people were being offered different rates than the one secured by the reservation. 4 of the rooms that were reserved were not cleaned, one room smelled foul and one room had a backed up bathtub. 3 of our families were not offered any type of additional accommodations and were forced to leave the hotel and find another hotel nearby. The front desk employee handed a parent air freshner and cleaning supplies to clean up their own room. The bathroom in the other room was never looked into or fixed, so we had families sharing bathrooms. Overall the cleanliness was an issue and we would definitely not stay at this hotel again or recommend it to any guest.
no maid service had to go and get fresh towels from the front desk. Worst motel I've ever stayed in. Will never stay there again
Close to where I wanted to be. Staff is terrific.
The building/facilities is not in good shape - lots of little things wrong in my room. The other thing that displeased me is that I reserved a non smoking room and was put in a smoking one, in a hallway that reeked of smoke. It is not easy to get to the parking lot from the main road.
Hotel was adequate for smokers. building and room access are adequate
3rd floor hallway smelled horribly of old, stale, tobacco smoke. We reserved and got a non-smoking room but, it was located on a smoking floor. Non-smoking rooms should not be on a smoking floor. Staff was not responsive to our request to move to a non-smoking floor. We were first told that the entire 3rd floor was non-smoking and later told that 1st and 2nd floor were non-smoking. Our request for a room on a non-smoking floor was basically ignored. Pillow cases were not changed from previous occupant. Pillow cases were wrinkled and human hair was found on two pillows. Staff replace upon complaint.
Staff was courteous. Location was convenient for our purposes.
1) The fact that Housekeeping services are an extra charge. 2) The "Grab & Go" Breakfast was scanty, compared to other comperable motels.
Staff were terrific
It was very difficult to get to from a main road, and directions were poor. Condition of common areas(hallway) was poor
Nice location. Spacious room. Comfortable bed.
The common areas, including the hallways, reeked of cigarette smoke.
I liked Olympia the girl that checked us in and Jason the front desk attendant that took over after her we're both excellent people
I didn't like the fact that the refrigerator made noise all night long. The toilet made noise all night long and the hallways smelled badly of cigarette smoke so did the elevators and our bathroom! extremely disappointing for someone who is allergic to cigarette smoke. And the free WiFi never worked
The room and small kitchen
No shampoo bottles
Minimum amenities in the room but you can ask at the desk.
No pool or kids area as advertised
The location was good for shopping
I stayed two nights and the room was not cleaned and no fresh linens. For that amount of money we paid we should have had that. Also no coffee in the room. There was a coffee pot but nothing to put in it.
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