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6491 Thompson Rd., Syracuse, NY 13206, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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67 verified reviews
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Comfort Inn Carrier Circle's staff speaks: English
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Vending Machine (drinks), Vending Machine (snacks), Laundry, Daily Housekeeping, Meeting/Banquet Facilities, Business Center
Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 67 reviews
Value for money
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Great hotel. Right off circle. Close to university
I liked everything
They were very nice. The main room was clean and looked Updated. Maybe they just had not gotten to the bathroom yet.
The bathroom was dirty and run down. The toilet ran all night. Nothing we did could get it to stop. The wall paper was loose and ceiling over tub looked like they had a leak. Hair on the floor.
Size of room was excellent also quite, even though hotel was booked solid.
Ceiling panels in bathroom were sagging.
Breakfast was fine, staff excellent, very large room with new carpet (the "smokey smell" others complained of is new carpet smell), flat screen tv with two hbo channels
Breakfast only until 9 sharp, room had no bathroom tissue dispensor - roll just sitting on sink, parking lot needs a light in one corner
Location. Quietness of the place.
Very spacious room and liked the free breakfast.
Difficult to find the place, because it's behind a McDonalds and their sign by the road is obscured on the south side by a tree.
cleanlyness, breakfast, and price
Floor needed a better cleaning.
The breakfast spread was delicious, with a good variety of hot and cold options. The bed was extremely comfortable and the bathroom was spacious.
There was no refrigerator in the room, and the hotel was still undergoing the last of its renovations so it was slightly unkempt.
Checking in/booking was easy The pet fee was low Breakfast was good Near the highway
It smelled like cigarettes Coffee was TERRIBLE
The breakfast was great . Place was exceptionally clean as it was just renovated.
More variety of breakfast items needed
Clean with friendly staff. Nice breakfast and good value price.
Difficulty in driving into the property. Lack of activities within walking distance. None of that can be corrected by your management.
Great value for money
Convenient location, comfortable bedding
old furniture in rooms and gloomy decor.
The general manager was there more than i would have expected and made sure that our stay was as comfortable as possible.
The entrance is shared with a McDonald's and not clearly marked. The beds were not very supportive.
Our room was large, and our bed had a nice comforter on it. It's great that they are putting some renovations into it, I'm sure once complete, it will be very nice. I really liked the entrance, kind of felt like you were in a chalet. The breakfast was delicious and the staff was friendly.
The only thing really, was that the pillows on the bed were too small, and the walls between the rooms are not very well insulated, but turning on the air/heating unit helped a bit.
Customer Service was excellent.
Lobby and breakfast were very nice compared to the rest of the hotel.
Rooms were somewhat plain. Parking lot not cleared.
The staff did in fact allow us to stay (due to my friend and I being both 20, apparently the policy is to be older than 21)- and it made out trip all the better for first time road trippers :)! Thanks!
Pins near the bathroom on the floor/carpet? Wondered what that was about...
Friendly staff. Clean room. Excellent Breakfast.
Pillows were terrible. I understand that pillows are expensive. But it would seem that there would be extra pillows available.
Contrary to reviews we found it to be clean and very nice. All staff was friendly. Excellent value for money
The fitness center was awful. No treadmill so I had to use elliptical which made a horrible noise so I switched to the bike which didn't work either
Staff at front desk were great, very friendly and helpful.
Cleaning staff didn't speak English so was hard to convey that there was Mold around the tub. Also we could write our names in the dust in the room. We did mention the problems and they had a supervisor come and dust.
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