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5100 US Highway 290 West, Austin, TX 78735, United States of America – Show map
|Queen studio with 1 Queen Bed - Disability Access/Non-Smoking|
|Studio with 1 King Bed - Non-Smoking|
|Studio with 2 Double Beds|
|Studio with 2 Double Beds - Non-Smoking|
|Queen Studio - Non-Smoking|
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34 verified reviews
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Extended Stay America - Austin - Southwest's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Laundry, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 34 reviews
Value for money
Show reviews from:
This Extended Stay America - Austin - Arboretum - South is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Score from 22 reviews Review score
Located less than one mile from Austin-Bergstrom International Airport, this Austin hotel offers airport shuttle service.
Score from 266 reviews Good
This Extended Stay America - Austin - Metro is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Score from 42 reviews Review score
On Interstate 35, this Austin motel is 10 miles from Austin International Airport. It features an outdoor pool and spacious rooms with cable TV.
Score from 100 reviews Good
The location and facilities.
I had cockroaches in my room.
no dishes in room, bed was hard, linens very rough, generally very bare
Location. easy access to hwy.290. texas 71. Good access to down town area. 10-15 minutes from COTA track with easy access to track and off site parking. Park off track its $10 a day with shuttle to track in a Yellow School bus. (there are hundreds of them) Don't be put off by price of hotel. It cost $150 each to get into F1 and that doesn't include parking. Worth the trip. don't regret it. but if hotel was cheaper I could have bought a F1 T shirt
Cost of 2 nights accommodation over the F1 weekend. Stayed in Houston for 4 nights for same price and there was a breakfast included. Grab and Go breakfast is better than nothing but coffee ran out on Sunday morning and muffin, fruit and a cereal bar don't fill a growing boy. But if you want to be 10-15 minutes from COTA and stay in a good area its great. Don't expect to walk anywhere. its a little remote.
Location was very difficult to get to. Because I had no GPS, I called the front desk for directions and the woman who I spoke with had no idea how to direct me to get there - and I was ONE exit away! As well there were roaches in the bathroom. And while I know the hotel is not responsible for its guests behavior, the drunken screaming match at 3:00 in the morning did not help matters.
We did not have a hot shower for the 4 nights we stayed here. The staff did not seem that concerned and said there was nothing they could do. They gave us the key to an empty room on a different floor so we could shower in that room ONE night It was horrible
The location of this hotel was awesome, we went for ACL in Austin, took 10 minutes to get to places and we were right in the middle of a shopping area so shopping places and food places, worked out great.
The employees were very good. Got anything we needed.
The outside trash can was over flowing.
No bathroom in lobby prior to checkin. no coffeepot was offered for room. hair in bathtub. one room smelled like vomit, had to change rooms. no ice in ice trays in room and no ice machine in hotel
Could not find the place. I drove around for 2 hours before finally reaching the hotel. It was not on the GRS I rented from the car rental agency. Nobody was able to guide me to it, including the hotel staff.
Kitchen in the room.
Very difficult to find this property. You could see it but you couldn't figure out how to get to it. Also, you had to get a hair dryer and shampoo at the front desk. They were not in the room.
1. We were overcharged based on their advertized rate, we did not get any senior discount. 2. Staff did not know how to retrieve an urgent voice message. 3. 4 out of 6 dryers were out of order. 4,. Fridge and air-co were noisy
Staff was very friendly.
I requested a non-smoking room but got a smoking room. Very uncomfotable to be in the room.
room is spacious and comfortable, especially the kitchen.
stayed there for 16 nights, and my room was (poorly) cleaned only once. no Austin maps available (though they do have maps of many other TX cities). Not only their breakfast is preety poor to begin with, it seems that they don't bother to refill when the snacks/muffins are over
Front desk people had NO customer service skills. If I ever acted like that with my customers, I would be in business! Dirty room ( long black hairs all over room.( I have blonde hair so It wasn't mine! Dogs barking at 2am, was awakened at 3am smelling cigarette smoke( I don't smoke! On the go breakfast was a joke!!
Cleanliness and location.
False Fire Alarm going off at @ 10:30 p.m.
Staff was very friendly and helpful.
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