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  • Carie
      United States of America
    November 26, 2013

    The staff both at check-in and check-out were friendly and helpful.

    Hotel room had a very bad odor. The AC in the room while it turned on and blew air, it did nothing to relieve the stuffiness or warmth of the room, even though I had the AC on all day and night. The couch in the room was filthy and nasty looking, so I chose not to sit on it. The door to my room only had a "dead bolt" lock that wasn't very secure. The door had no chain, or any secondary lock. I did not feel safe or secure in my room. I pushed a heavy chair in front of the door just to feel safer. Needless to say, I didn't sleep very well that night because of that. The bathroom, while clean, was in total disrepair. the wall and floor was pulling away from the tub, the bathroom door had a big hole in it, from being hit or kicked. There were ants in and around the sink. There were no ice machines working. Needless to say, next time I'm in the Melbourne area, I will find other accommodations, even if I end up paying more.

    3.8

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