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Newest reviews for Comfort Inn Midtown West

  • Ron
      Canada
    August 26, 2014

    Location was decent; 3 to 5 blocks from Times Square, subway access and most theatres. Staff was pleasant. Complimentary breakfast was very good.

    There was an odour present in the room. One elevator to service the building was inconvenient. The room was so small it was difficult to navigate around the room with luggage. The view was unimpressive. Wi-Fi was slow.

    5.4

  • Lawrence
      Trinidad and Tobago
    August 23, 2014

    WiFi worjed great and it was just a few blocks from great restaurants and activities

    Our room was too small and construction across the street woke us early and made for noisy days

    6.7

  • Anonymous
      Australia
    August 18, 2014

    The location and ease of going to Times Square

    Very small. Poor breakfast.

    8.8

  • Bhavika
      United Kingdom
    August 14, 2014

    - Great location - Great value for NYC, especially considering its central location - Excellent staff - very helpful and friendly. Hotel would be sub-standard without them! - Comfortable, large bed - Free WiFi - Great for business/short stay

    - Small rooms - Very basic breakfast with a very small seating area - Lack of storage space in rooms - AC in room very loud and no dial to adjust temperature

    8.3

  • Karen
      Australia
    August 13, 2014

    The location was great. It was close to public transport and hop on hop off buses but far enoug away to be away from the busy parts. The staff were friendly and very helpful. I would definitely recommend this hotel.

    Ther was nothing much apart from general noise from other people which wasn't the hotels fault.

    10

  • Alison
      United Kingdom
    August 1, 2014

    We found the staff outstandingly cheerful and helpful in every respect. Included breakfast was plentiful, varied and good quality and a 24 hour tea and coffee making station in the lobby was really convenient. Trays were provided for you to take breakfast to your room if preferred which was very relaxing. We came back about midnight or later several evenings and felt totally safe. Public transport was easily reached although we found we were close enough to walk most places. Our room was very comfortable and stylish with lots of little extras provided and with a bath as well as a power shower. Overall, a terrific week's stay, and the nicest hotel staff I've ever encountered. Well done to the manager, much praised by his staff for his kindness to everyone and clearly setting a great example in making everyone's stay the best possible experience. Thanks!

    The building site across the road was a bit noisy at times but generally not too bad even though our room was directly opposite.

    9.6

  • Christelle
      France
    July 29, 2014

    Clean room Large bed Very helpful staff Not too far from Times Square and the subway station

    nothing

    9.6

  • Anonymous
      United Kingdom
    July 27, 2014

    Room had everything we needed and was cleaned everyday.

    Breakfast was chaotic hardly ever got a table. Building work taking place across the road woke us up early every day. Communication about payment not great, we wanted to pay cash but was autpmatically taken off a card we didnt want and noone told us.

    6.7

  • Anonymous
      United States of America
    July 22, 2014

    Location and value and value for the money.

    Room smelled musty, strong musty smell and carpet felt sticky.

    6.3

  • Márcio
      Brazil
    July 20, 2014

    The staff are amazing, good and clean rooms. Little small but for Nyc is ok. Good breakfest.

    Few tables to have breakfast. And the location is not the best, you need to walk few blocks to the subway station, but i think is a good value for the money.

    9.2

  • Charles
      United States of America
    July 13, 2014

    Very nice hotel, hot breakfast daily, staff went out of their way to assist us , in every way (taxi, directions, tours). Excellent value for the money. Clean rooms and flat screen TV's.

    10

  • Federico
      New Zealand
    July 11, 2014

    The lady who checked us in before midnight was very pleasant! And staff generally all throughout the day were very helpful. Breakfast was simple but very good! I love the make your own waffle! Clean rooms and proximity to public transport and sites was perfect.

    Nothing major, the toilet if not mindful could choke up on you. Apart from that, everything was sweet.

    9.6

  • Christine
      Canada
    July 1, 2014

    Loved the breakfast. Loved the staff.

    The size of the room very crammy for 4 girls with suitcases going on a cruise.

    6.3

  • Shaoning
      China
    June 16, 2014

    The room is clean and you can get access to network at anytime.

    Small space.

    8.3

  • Anonymous
      Canada
    June 5, 2014

    God location for cruise ship port

    Extra Small Rooms. Our room on the cruise ship was bigger.

    7.1

  • Rachel
      United States of America
    May 18, 2014

    The AC didn't work properly and the cleaning staff did a poor job "cleaning" our room each day.

    6.7

  • Thomas
      United Kingdom
    May 8, 2014

    Helpful staff clean rooms and good location

    Breakfast area very small for the number of guests

    6.7

  • Caitlin
      United States of America
    April 3, 2014

    clean, location was great. free wifi.

    room was very small

    6.7

  • Geovanne
      Chile
    April 2, 2014

    Pretty nice room, great view. They have coffee and tea available in the reception all day. Wi-Fi was good (very rare in a hotel)

    Room was small (but nice). When i arrived the guy at the reception was talking and laughing some other employee of the hotel meanwhile i was waiting for someone to check in. There is no enough tables for take breakfast, a lot of people just come down, grab a few things and return to their rooms.

    7.5

  • Caroline
      Canada
    April 1, 2014

    Free breakfast

    No refrigerator in the room

    8.3

  • Paula
      United States of America
    March 22, 2014

    The location was convenient to the bus, just a block or two away. Several good places to eat within walking distance (3-5 blocks). Felt safe there even out at night. Plenty of hot water. The rooms were relatively quiet, but that may have been because they were not full. Hot eggs and a variety of meats for breakfast was nice. The lighting over the beds was nice and bright. Nice flat screen TV.

    The breakfast area was extremely small, seating for about 22 at tables, and always packed. The layout of the food was inconvenient, with one toaster and one waffle machine for a busy crowd. No microwave. The rooms are very small. As the door opens, it clears the end of the bed by only a few inches. No dresser, just a wall unit with shelves about 8 inches deep. Couldn't find the warm setting on the sink faucet, no matter how hard I tried. The water was either hot or icy cold. Was able to use the wi-fi with my tablet, but not the laptop.

    6.7

  • Mary
      United States of America
    March 9, 2014

    The staff They were all friendly, helpful, kind and professional

    The rooms were very small with not much space to move around

    9.2

  • Anonymous
      United States of America
    March 4, 2014

    The staff were wonderful and helpful. Room smelled clean. Breakfast was nice and kept neat fully stocked.

    9.2

  • Dashkhuu
      Mongolia
    February 27, 2014

    I like the location. It is right in the midtown. Close to Times Square.

    We face elevator problem during our stay. I hope it won't happen again.

    9.6

  • Anonymous
      Brazil
    February 26, 2014

    We could made an eary check in. Clean, quiet. Conseguimos fazer um check in mais cedo. Limpo e calmo.

    The room is in the limit to be too small (4 people). A little of more space make it excellent. Quarto pequeno para 4 pessoas. Um pouco mais de espaço e ganharia nota excelente.

    8.3

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