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212 West Woodlawn Road, #B, Charlotte, NC 28217, United States of America – Show map
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189 verified reviews
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Clarion Hotel Charlotte Airport & Conference Center's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
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Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 190 reviews
Value for money
Show reviews from:
The Hyatt House Charlotte Airport offers a free local area transfer service to Charlotte Douglas International Airport, just a 10-minute drive away.
Score from 92 reviews Excellent
Located 7 miles from the Charlotte Douglas International Airport , this hotel provides a free shuttle service and has a seasonal outdoor pool. Features include free Wi-Fi and O’Haras Lounge.
Score from 168 reviews Review score
Located 5 miles from Charlotte Douglas International Airport, this Charlotte, North Carolina hotel offers free airport and local shuttles and a seasonal outdoor pool. Guest rooms provide free Wi-Fi.
Score from 154 reviews Very good
Just off Interstate 77, this hotel offers free shuttle service to and from Charlotte/Douglas International Airport, less than 10 miles away. Free Wi-Fi is provided in all rooms.
Score from 240 reviews Wonderful
May 17, 2015
staff didn't give any information about hotel services nor was there any information in the room - was there a breakfast available before our flight? We did not get our wake up as requested and we had to wait at the airport for over 40 minutes for the shuttle after turning in our rental car.
clean, comfortable room at a moderate price
April 29, 2015
Air conditioning was so loud couldn't sleep. Had to turn it off.
April 19, 2015
The staff did a mistake three times for my credit card payment and I had to pay 30 euro more only for thier mistakes (rate change); i spent 1 hour only for getting my room key
April 14, 2015
Only fridges and microwaves in some rooms, ours did not have any and they had no extras when we asked for a fridge. Bathrooms are small. There was a hanger left on the floor and one of the coffee cups was not washed. Pool or spa is only seasonal and outdoors and was not open when we went. No breakfast included, have to buy at the restaurant which was an ok breakfast but not that great, eggs were undercooked inside. There was no lounge and bar open or even set up like stated on the website. Paid $93 with taxes, felt it was worth maybe $60-$65. Free airport shuttle was very nice and easy.
The looks of the room and hotel seem nice and updated
April 9, 2015
asked for a 3:15 AM wake up call, discussed airport shuttle to air port and leaving auto at hotel with receptionist at front desk. I woke up at 5: 20, called front desk, and was told I was not on wake up list. Missed 6 AM flight, paid $150.00 for transfer of tickets ( two tickets ) fee to airlines.to catch next flight to Dallas to connect with flight to OKC. I think the hotel should reemberse me for the added expense, due to no wake up call.
comfortable bed and room
April 4, 2015
Need to be updated
March 31, 2015
There is a dance club on the other side of the parking lot, I heard a bit of the music in the room, not as quiet as I would have liked.
Great staff, some of the best hotels beds I have been in.
March 29, 2015
Terrible building dumpy and stinky. Across from Gentlemens club. Police and fire trucks atroudy location.
Bed was ok. At least no bugs! As far ask could see.
March 26, 2015
The staff is not engaging or friendly. From Gwen and the front desk who didn't smile and was technically to the AM driver who was annoyed at my last minute wanting to take the shuttle. It didn't make me feel comfortable talking to them.
The location to the airport was great and there were several items within walking distance. The property looks like it recently went through a renovation and can see it.
March 22, 2015
Under construction. Elevators didn't work. Stay didn't include a breakfast. Room was clean and bed was confortable
March 21, 2015
No reception courtesy. Reception listlessness, unprofessional. I'm never been treated in this way in any other hotel.
March 21, 2015
I needed to work at my computer most of the evening. There was no space at the desk for my laptop unless I moved the coffee pot and microwave to floor. The chair at desk was broken and very uncomfortable. To staffs credit, they apologized and brought me a much better chair. There was only one other sitting space in the room- a small upholstered chair placed alone near the window. There was no table or lamp nearby so it was not a useful space except to put on my socks. The tub was functional and had hot water but was stained and bathroom was quite small. This place did not live up to its promises pictured on the web!
The staff were uniformly courteous and genuinely helpful. The bed was comfortable. TV worked well and had some premium channels to enjoy. Blackout curtains at window are helpful for night owls.
March 19, 2015
The staff is terrible.
The room is nice and comfortable
March 17, 2015
No refrigerator. ..and someone pulled the fire Alam
Nice and clean
March 12, 2015
The updates in the bathroom I had weren't so well done, but everything worked. Bathroom light was rather dim, but it was clean overall.
Right off the interstate. Clean rooms that smelled clean. Comfortable beds.
March 10, 2015
Our TV was stuck in Spanish but since we arrived close to bedtime it didn't really matter. Also there is a Gentlemen's Club next door on the other side of the fence but it never disturbed us.
Our room overlooked the cool interior courtyard and restaurant. Everything was very clean and newly renovated.
February 28, 2015
Arrived at midnight, having confirmed my reservation twice, by myself and with booking.com. The staff person insisted I did not have a reservation in spite of the fact my sister had already checked into the room. It took 20 minutes for the person to check me in after I called my sister to ask her what room she was in. Check out didn't go any better. They had charged 2 credit cards for the same room, didn't know how to void one of the charges and couldn't print a receipt due to no toner in the printer. It took at least 30 minutes to check out. The 'free' breakfast was non existent due to construction but that was never mentioned on the website or by the clerk. Just left with the impression of disorganized hotel and poorly trained front desk. In clerk's defense she was clearly working overtime by am checkout. Staff didn't show due to snow storm which had moved through area during night ( I drove to hotel in that storm). This was an emergency booking for me and provided shelter but I would not rebook here for any reason.
Room seemed clean, was spacious and adequate for the few hours we were in it. I was glad not to have drive further in the storm.
February 26, 2015
Management of the free shuttle was problematic and was a stress point for making it to the airport. There was a sign up sheet, but that was not utilized when seating for the shuttle at boarding time.
Very clean, comfortable room.
February 24, 2015
Dirt room. Wife had hives from bed. The mold in the shower, the large electrical wire i almost cut my foot on from the heater. You cant set the heat above 66.
Leaving was the best part
February 23, 2015
Comfortable accommodation and good value for the money. Staff were attentive and helpful.
February 19, 2015
The room had a old smell use my body spray and it was better.
I liked the fact that is was close proximity to a reataurants and bars. Staff was friendly.
February 18, 2015
We happened to stay while the hotel was completing renovations to the restaurant. NO NOISE,just not open.
We were very impressed at the quick response to an issue by the staff. Also how friendly and helpful everyone is.
February 12, 2015
No real bad experience, just wish that the renovation was completed so I can see the rest of the hotel.
All of the staff was courteous and kind. They treated you like people instead of like an unknown passing through customer.
February 7, 2015
Bar/restaurant open from 5pm to 9:30pm. Not convienent for people on business. 2nd night bar and restaurant were closed for renovation all of a sudden. Since I used booking .com they would not give me any rewards points.
January 27, 2015
The view, and the connecting hotels
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