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100 Westbank Expressway, Gretna, LA 70053, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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3 properties in Gretna
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25 verified reviews
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Website and customer service in English (US) and 41 other languages
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Food & Drink
24-Hour Front Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Based on 25 reviews
Value for money
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Great place to stay, especially if your a budget.
Felt the rooms were a bit overpriced but the exsperience as a whole was excellent. The front desk help/manager was very friendly, helpful and accommodating. The breakfast bar is nice. The shuttle to the ferry (to New Orleans) is a plus too. It's clean, comfortable, and quite.
Rooms smelled like a dirty locker room.for 2 days rooms were not made and towels not left in room. Incredibly horrible customer service. Our company spent $4,000 for 6 rooms for 6 nights and there was not one person in our group would ever stay there even if it were for free again. Do not go to this slum ridden hotel!!!
Wonderful lady at front desk made sure we were taken care of and she gave quick service. Biscuits were yummy.
Little pillows, yucky powdered eggs not cooked well.
I made my reservatuon 2 weeks in advance for a non-smoking room, I got a smoking room. The comforter smelled of smoke and had cigarette holes in it.
We liked when we checked OUT...after 1 night. And the fact that our vehicle was still outside when we left in the morning.
It's in a scarey part of the city. The rooms stink, the pool was dirty, the hot tub was empty. It was the worst hotel experience we've ever had, and we've had many. Their phones were down, as was their internet. We didn't dare try their breakfast offering...what a horrible experience this was.
Close to super dome nice traffic clean rooms nice staff
No phone in room but that's about all I can think off
The staff are completely incompetent and don't care whatsoever about anything. This hotel is quite inconveniently located across the river so you need to catch a ferry (which only operates during the daytime btw). The hotel shuttle doesn't line up with the ferry times because they have the times wrong. The first shuttle dropped us off just after the ferry left (so 30 min wait for next ferry) & then the shuttle left us stranded for an hour after we came back across (despite 3 phone calls to the front desk). The system is totally hopeless but unless you have a car you are relying on this. Also the so called buffet breakfast is gross and has 3/4 things - nothing like the photo online. The king rooms are on the outside of the hotel which is noisy from the highway & large carpark.
I like the friendly staff, they were very helpful
I did not like the rooms, the first room I was assigned (room 3044) had a terrible mildew smell, the ceiling had been rained on and I was afraid it would rain in the room. The staff moved me to room 2002, there, I saw 3 roaches, and the water in the shower took forever to drain. The city of Gretna is a great city to stay however the Quality Inn is Gretna is awful. If I had to rate this hotel on a scale from 1 to 10 i'd say 2.
Convenient location; smoking rooms available.
Front desk not forthcoming about the amount to be charged to my bank card. I specifically asked how much it would be and was told an amount which did not include a hold for incidentals. I only found out when I checked my bank account the next morning. Very unprofessional.
The comfort of the room.
The toilet would not flush.