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9 Whitehall Avenue, Mystic, CT 06355, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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14 properties in Mystic
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123 verified reviews
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Quality Inn Mystic's staff speaks: Spanish, English
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Sauna, Fitness Center, Indoor Pool, Bikes Available (free), Game Room
Food & Drink
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Based on 123 reviews
Value for money
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My stay was only two days.
No Toilet Paper in theroom @ check in No Towels@ in the room @ check in Broken Coffee maker
We had a room on the second floor of the hotel. We had to walk down the hall, go OUTSIDE and around the back of the building to get to another entrance. that entrance then took us to a flight of stairs that lead us to the room. The doors were old and barely shut without force. The beds are extremely small to be considered "double beds". The carpets were extremely stained. It was not the best stay.
Comfortable bed Quiet room Staff were helpful Restaurant next door was actually quite nice (although not cheap)
At $130 I didn't think it was great value. The breakfast was poor - nowhere near enough seating capacity, small selection of items, long wait to use toasters etc. Rooms look like they haven't changed since the 90's (or earlier!) although one section was in the process of being renovated.
Breakfast was better than usual with eggs and sausage and toast.
Hotel is very dated with broken bathroom tiles. Ref did not work properly. No soap.
the water never got warm and forget about getting hot. They overchanged my credit card and paid someone else room. It took me 2 days to resolve the matter. Never again!!!
Not enough secuity . Better outside lighting . Security patrol and cameras are needed
The staff the room and the layout of hotel
The pool was not heated found out when I checked in. I wish I was notified before I traveled the main reason we picked this hotel was necause it had an indoor pool.
Restaurant and bar on premise
Old hotel, old decor
Location was convenient to what we wanted to visit…. sub base, seaport museum and other attractions.
Lack of hot water for morning showers. Others experienced this problem, too. Had to request clean wash cloths. Key cards worked one time and then had to be reset on a daily basis.
Definitely a great price and centrally located to all mystic attractions. There continental breakfast is very good. Plenty of food.
Although it was under construction, the entryways and hallways were not very clean. The pool was not open. We had no hot water 2 mornings in a row.
Great value for the $. Good location.
Chose this one for the indoor pool for the kids. They were super excited about this. When we got there the pool heater was broken so no pool ! Huge disappointment!
Restaurant, bar with entertainment
King bed was comfortable and Nice pillows. Room was really clean.
Front doors are hard to open.
Staff was extremely friendly and helpful
The fitness center needs to be updated from the 1990s
The staff were extremely friendly and helpful and the room was large, clean, and comfortable. We had a great night's sleep, not to mention that it was very affordable.
You do have to drive into the center of Mystic from the hotel, but it is right off 95, so convenient for thru travelers. Also, the Wi-Fi connected but was super slow.
La Luna for dinner was recommended when we checked in and it was delicious. We were also given a 15% off coupon when we checked in for La Luna.
Our confirmation was for a king bed and we ended up with two doubles. I did not notice as we checked in dropped our bags and headed out for the evening. When we got back it was really too late to request a change. Otherwise the stay was great. Wished La Luna still did Sunday brunch tho as that was possible to find in the area.
No hot water for showet
Very comfortable bed, large room. Convenient location, friendly staff.
No elevator. We were on a two week road trip so had extra luggage. Had to carry bags up the stairs. In all fairness, the young girl at the front desk offered to help. Also, by the time I got to having, the water was luke warm, at best.
The saltwater pool was incredible... My skin felt great and it was easy to teach my son to float on his back while using the stairs for support. We swam three times in one day. Breakfast was extensive. They had a little bit of everything!
They were in the middle of upgrading the TVs and the mattresses. We got stuck in one of the "old" rooms and people were doing the remodel all around us. However I'm sure once everything is complete the hotel will be even nicer with all new flat screens and more comfy mattresses.
could not get WIFI to work construction made getting around site difficult
Clean, friendly staff, comfortable, convenient to my workshop location.
Coffee packets in room not replaced daily. Staff was confused about my last day although it was clearly printed on my reservation
old out dated
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