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Newest reviews for Howard Johnson Express Inn San Mateo

  • Tanya
      United States of America
    September 11, 2014

    Location

    Noisy. Bed hard as a rock. Door lock barely locked

    6.7

  • Jheanne
      South Africa
    August 2, 2014

    Size of room Freshness of everything in the room

    Noise of outside aircon/ice machine Outside lights that shine into the room at night

    8.8

  • Youngmin
      South Korea
    July 26, 2014

    poor bed and wifi.. overall very disappointed even for $110..

    3.8

  • Anonymous
      United States of America
    July 19, 2014

    Compared to other options at this price and above. It was good for the money...just to crash the the night. Free Breakfast was a nice feature.

    Rooms were small. Dark carpet seemed dirty...they could use a facelift.

    7.5

  • Anonymous
      United States of America
    July 17, 2014

    It was a good room in a close proximity to San Francisco.

    The only call out was tons of short hairs on the sheets when we pulled back the blanket. We did not sleep under the covers and brought our own personal blankets.

    7.1

  • Lesley
      United Kingdom
    July 13, 2014

    1.convenient close to main roads and airport easy to get into san francisco 2.parking and it was free 3.wifi free

    1.the breakfast very poor 2.the pool dirty and cold 3.lift not working so had to carry heavy bag upstairs 4.wifi very slow 5.coffee machine did not work

    6.7

  • Elizabeth
      United States of America
    July 8, 2014

    Staff was great at the front desk the rooms looked clean and beautifully decorated The main dining area was Nice also

    The price was too expensive and it's too bad they change prices and isn't offer a better government or military discount

    8.3

  • Anonymous
      United States of America
    June 20, 2014

    coffee machine in room actually worked! good parking. close to several restaurants, coffee shops, and businesses.

    breakfast was a like a freeway rest stop- shrinkwrapped pastries and stale bread. ick.

    6.7

  • Laurie
      United States of America
    June 12, 2014

    Room was comfortable, large king bed, great AC, comfy blankets and pillows, nice TV, nicely decorated, functional bathroom, clean towels

    Pillows smelled like they had been used, something splashed on the floor in front of the TV, no snacks in the vending machines, front desk person had a thick accent (not a problem by itself) and spoke a bit too fast for me to understand.

    7.1

  • Rohit
      India
    June 10, 2014

    Nothing

    Location

    3.3

  • Anonymous
      United States of America
    May 22, 2014

    spacious room and good facilities.

    7.5

  • Ericka
      United States of America
    May 15, 2014

    The bed was comfortable.

    The refrigerator was too warm. The floors were kind of dirty and the toilet had paper in it (not flushed.

    6.3

  • Will
      United States of America
    May 10, 2014

    Bang for your buck. Very inexpensive but it was clean and cared for. Nothing special but for the price you get everything you need.

    They weren't consistent about letting me print stuff for free the gentleman at night didn't have any issues while the gentleman in the morning said only a few printouts were free.

    6.7

  • Jessica
      United States of America
    April 15, 2014

    Front desk staff excellent, friendly, helpful.

    Loud partying Fri night until after 2a.m. Stale bread & bagels, old fruit, incomplete offerings for breakfast.

    7.1

  • Theresa
      United States of America
    January 29, 2014

    close to where we were going

    We stayed here before. the price seems reasonable but the room was small, parking tight. Nothing exciting about this place. We get there and the clerk says our credit card is no good. I said run the same card again and it was fine. I don't like this place.

    6.7

  • Danielle:
      United States of America
    January 17, 2014

    The ease and convenience of booking and checking in. The friendliness of staff and the cleanliness of rooms.

    10

  • Anonymous
      United States of America
    November 20, 2013

    Value Staff/Check-In Bed TV

    Hot Water ran out

    9.2

  • Daria
      United States of America
    November 16, 2013

    I had trouble with my tv. Couldn't get it to work. Call the front desk and she was quick to come and fix my problem.....she plugged it in. Duh!!! Thanks for being so kind.

    8.8

  • Frederick
      United States of America
    November 14, 2013

    The staff was very attentive to my needs. I was impressed with the cleanliness of the rooms and the modern television. I would recommend this property for anyone staying one or two nights.

    8.3

  • Ruth
      Canada
    September 14, 2013

    This was a pretty stark, but economical option for south San Francisco. It had been modernized with laminate flooring and California shutters and was clean, which is important to us. Amenities are very basic but the property appears to be well taken care of and has a clean appearance.

    7.5

  • Miriam
      United States of America
    September 13, 2013

    It was nice room just for a night

    7.5

  • James
      United States of America
    September 13, 2013

    Cleaning was questionable, minimal coffee, cups and other necessities.

    7.9

  • Anonymous
     
    September 11, 2013

    Cleaniliness of the room was pretty bad. Stains and holes in the sheets.

    4.2

  • Anonymous
      United States of America
    September 6, 2013

    location

    floors were dirty. my sheets had a blood stain. hotel replaced sheets but didn't offer any compensation. very little water pressure in shower.

    3.8

  • Lisa
      United States of America
    July 26, 2013

    Convenient location----

    Warn--- dated ----halls reek form cigarette smoke old--- stained carpet ----hole in sheet ----breakfast was skimpy-- overpriced -----

    5.4

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