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4300 Salisbury Road, Jacksonville, FL 32216, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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32 verified reviews
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Howard Johnson Inn & Suites Jacksonville's staff speaks: English
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Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 32 reviews
Value for money
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The hotel, lobby, room, toilet, crumbling infrastructure, bed, sheets, the 1 billion mold spores. This is not a nice place to stay, unless you have a mold deficiency.
Nothing ,at all on this trip
When I arrived at the hotel had to wait because the front desk lady was parting ...finally got to room ,light was out callled to front desk...took a while to send someone to room ,a drunk...he could not find no light bulbs.so he moved me to another room ...awoke in the morning to go get some breakfasts..nobody there ....so went back to room ..took a shower then went back down there still nobody.its about 8:30 now..went back to room called booking.com to tell them how pissed off I was ,they tried to call to front desk no answer for them to..they said they would call back later ..about 9:20 someone finally got to the office..he started to put some breakfast out ...real late...booking.com called me back call front desk talked and then gave me a callback told me I have to go and talk to him ..I went he acted like he had a attitude he,did not really won't to help me,so I was going to back to room told kids we were going to another hotel ,the kids stoped me they was ready to have there fun..and had other friends to meet up with was getting close to twelve..so I stayed another night...just a bad experience...
1. Location 2. Pool (a joke, it had no water in it, it had a garden hose streched over the top of it with the sprayer on, when I arrived there was a small child in her panties with a chiuaua in the pool along with a resturant style chair) 3. Staff (unprofessional and practically non existant, not to mention reprogramed my room keys without ever checking the computer to see if I was even a guest there, also walked past my room and saw my firends waiting outside of my room for me then without verifying who they were the maintenance guy swiped his key and let them into my room without me or my permission) 4. The room (very nasty with bugs in microwave and fridge, no towerls, no soap, no coffee maker, no toilet paper, no fitted sheet on bed, was given smoking when booked non-smoking, dirty cartpet, soiled bedding and mattress, soiled lamp shades like something had urinated on them, no tv remote, no cable during entire stay, walls and doors were nasty like something had been splattered on them, and I could go on) 5. The building (falling apart and parts of the roof being held up by 4x4's, the whole place was in such poor and nasty condition that it should be knocked to the ground and it is unsafe for anyone to stay there) 6. I took a ton of pictures and will be contacting Howard Johnson, Booking.com, and the BBB for false advertising, health code violations, safty issues, and so much more.
The first room they gave us smelt like mold, the smell was VERY STRONG i couldnt stay in that room with my child or my health. the next room we went to the shower didnt work right my husband had a very hard time getting it to work we had to call the front desk for help. Also the pool was broken and the roof was falling apart i should of ran when i got there but i gave it a chance
the bed was comfy
The carpet was soaking wet, the room smelled like mildew, there was no shampoo, conditioner, cups or glasses, there was not enough pillows. It was deserted and the pool was empty. It reminded me of a scene from a horror movie.
Dirty, holes in sheets had to change my bed linen, smells, no pool building work but no builders. Need I go on !
Roaches on the phone, walls, shower
I loved the courteous staff!
I didn't like the strange bug/insect dead against the wall upon entering the room or the other ones crawling on the floor. The tub wasn't cleaned to my satisfaction and it smelled like mildew in the entire room. They did try to accommodate me with another room but I opted for y refund and left.
The people at the front desk were very friendly
The building looked like it was falling down. The pool was unusable and had scum water at the bottom of it. NO ice machine which I thought was unbelievable.
No pool, no ice makers, not the room I booked. Asked for non smoking room receved a smoking room. Outside area was a mess. And was not informed of the room chang the pool not working and ice makers till after I payed. It sucked
Nothing at all , the place look abondon
The place is like a dumpster . Water leaking in Room, Pool full of garbage sad sad no tissue in room
Lost my reservation. Pool was closed. No bath towels. Unclean room. Bad air conditioning.
- Said they did not receive my booking 2 - were out of towels 3 - Looks like renovations started on courtyard/pool area 10 years ago and still have not finish...just quit working in it completely! 4 - non-smoking room was very musty and smelled of smoke, not recent smoke, like it has been smoked in a LOT 5 - poor security lighting
Not much...hotel should not even be open...too many problems to list here...Booking.com should not have this property listed for reservations...disappointed is an understatement.
No pool no breakfast and bad location hard to find from highway
Not one single thing
Everything about it.
I had to check out right away and was refunded roof leaking pool broke no towel in room , no tissue in room room was dirty from the other Gus's , it's line an abondon home . I pray to God an inspector need to Visit. Even the light socket has shortage microwAve broke sad sad sad
Nothing but getting money back from the staff on duty
When we arrived no toilet paper and towels. Pool without water and no complementary breakfast, clerk said they stop doing that long time ago. Next day no running water for several hours, leek in laundry room. It was dirty, no cleaning servis during our stay ( at least get the trash and refresh towels ), nothing. Trashcans on hallways full. We where wery disopointed. Our first and last stay!!!
staff was nice
property should likely not be open. pool is closed and hazardous. roof is falling down. rooms/bathroom/fixtures are filthy, moldy, and holes in carpet. First room we had had no towels, toilet paper, and toilet would not flush.We changed rooms and returned from our even to find someone else had moved into it. We were given a 3rd room finally at about 1:30am. We stayed 2 nites because there was no availability elsewhere. Housekeeping never came in 3 days we were there.This place is owned by the bank and there is no money going into its maintenance. Should be closed.
The bathroom was dirty there was glass on the floor, because the window was broken. There was also fleas and ants on the beds.The pool didn't have any water.
We didn't expect much Just needed a clean place for my wife, son and myself to sleep on the way back from a funeral. Before you get to the room you see the pool that had been taped but no longer is. Filthy. We climbed up some creaky stairs and opened the door and the smell of mold and mildew overwhelmed us. The neighbors next door were siting with their door open and now we knew why. The sheets were filthy. We asked for knew sheets and complained about the smell and we're actually given a can of Glade. If it were not so late we would have found somewhere else. I'm sure not all howard Johnsons are like this but I will never subject my family to that again
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