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Show map Claremont Kissimmee Hotel

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Seralago Hotel & Suites Main Gate East

hotel Located just 3 miles from Walt Disney World's Main Gate, this Kissimmee hotel provides free shuttle service to the Walt Disney World Transportation and Ticket Center. Free Wi-Fi is available.

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Score from 354 reviews Good 7.2/10

Newest reviews for Claremont Kissimmee Hotel

  • Anonymous
      Romania
    September 2, 2014

    Nothing

    Under any circumstances don't try this hotel. It îs the worst hotel I ever saw în Florida.

    3.8

  • Anna
      Poland
    August 27, 2014

    I couldn't enjoy my stay at all given that every night I was eaten by bed bugs!!! Othervise it could have been nice, the room was spacious and the swimming pool was OK.

    Very dirty stairway.

    5.4

  • Kellie
      United States of America
    August 26, 2014

    Nothing

    The room bathroom sink no soap not enough of towels

    7

  • Valdir
      United Kingdom
    August 26, 2014

    If I was travelling by my self I'll probably stay here again but no with children's

    4.5

  • Alvaro
      Colombia
    August 24, 2014

    It is located where You can easily get to parks.

    Room service for cleaning is not so good

    5

  • Anonymous
      Switzerland
    August 22, 2014

    close to the parks

    its a cheap motel, so its rather dirty, other guests are not always friendly and dont expect too much from wifi or breakfast

    4.6

  • Anonymous
      United States of America
    August 18, 2014

    Start with the staff, when I first walked in they were lost. Bickering amongst themselves. One had her daughter there and said she wasn't working that day but was behind the counter. The room, the first room they gave me had a puddle of water on the floor when you first walked in. and the weather stripping around the door was gone. Then the second room they gave me had no towels and when I went to the desk to tell them she asked me how many do I need. As many as you put when you set up a room! It took half an hour to get some towels. And again no seal around the door. The tv, half the channels were bad quality. No hot water! No working phones.

    5

  • Anonymous
      United States of America
    August 17, 2014

    Do not stay here. The floors are dirty tile and the rain came in from under the door. There were bugs and a man in a wife beater watched me walk into my room from his balcony. The sheets were disgusting. There was a chain link fence around the premises like drug dealers were trying to get in at night. Never again!!!!!!!!!!

    2.9

  • Jacqueline
      United States of America
    August 16, 2014

    We had no towels, there was no staff to take the towels too our room. our friends room had dirty sheets on the beds and they had no extra sheets so at 9pm she had to change rooms

    2.5

  • Anonymous
      United States of America
    August 15, 2014

    Good location

    Sleep number beds didn't work, room was not as clean as it should have been.

    5.4

  • Vivian
      Puerto Rico
    August 14, 2014

    Price and location

    Hotel surroundings cleanliness. Example: Stairs, halls, parking and don't have elevators

    7.9

  • Anonymous
      United States of America
    August 13, 2014

    Cheap

    Breakfast was lacking

    7.9

  • Terry
      United States of America
    August 8, 2014

    Location and convenience to local venues and Disney and price.

    Dirty light fixtures, always had to call for extra towels. Even though I booked four people. I kept getting towels for only two. Long waits at the front desk for any situation. Broken ice machines Limited cable channels Room smelled like smoke

    5.4

  • Anonymous
      Sweden
    August 7, 2014

    We where looking for a cheap living when going to universal studios and Disney parks. This is a typical motel, I would say. Cheap, but you get what you pay for. The staff was very helpful and kind. I would recommend this for people that aren't planning on staying at the hotel all day.

    7.9

  • Jessica
      United States of America
    August 6, 2014

    Like the customer service is great and helpful. I give the front desk a 10 and its sad that they have good customer service and hotel is in poor condition.

    The house keeping is horrible and they need to upgrade the hotel and the ac units in the walls.

    5

  • Anonymous
      United States of America
    August 6, 2014

    The door locked, which kept all of the terrifying things outside in the unsupervised and unlit parking lot at bay.

    I went to the front desk because the phone didn't work in the room. I asked them if I could get a microwave - to which they said they had incidents which would no longer permit microwaves in the room. I then asked if I could at least have a working phone, to which the front desk worker responded "actually, there's no phone service in the rooms, so it doesn't matter." At least we had hot water for a few minutes a day! No really, it was awful. I urge you to pick up a cardboard box as an alternative place to stay on your visit.

    3.8

  • Dina
      United States of America
    August 5, 2014

    Room was dirty. No towels in the room. Front desk was rude. Shower was cold.

    2.5

  • Anonymous
      United States of America
    August 5, 2014

    The hotel's hairdryer had been ripped from wall and despite 2 days of asking for new one they failed to comply. Also every single light was missing light bulbs except one. On day 2, housekeeping failed to leave any towels or toilet paper. It took over an hour and 4 trips to main office to get some. The lock on the door was also broken making for a very unsafe feeling in the room.

    2.9

  • Anonymous
      Hong Kong
    August 3, 2014

    Not much...if anything. Just that it was very cheap.

    The rooms felt like they had a constant line of moisture over everything, even after airing out the room. The wifi was poor at best, since it kept bugging and had us logging in again after ten minutes. The beds were never made, yet there was definitely someone in the room every day, as our towels kept disappearing without replacement, forcing us to go to the reception to get new ones every day. The free shuttle bus to Disney was completely overfilled, making us stand in the aisle and eventually not letting people in. And it smelled very, very bad (think public restroom). Plus the ride is 20 minutes from the hotel if you don't count the other hotels we had to go to. So be prepared to spend at least 45 minutes on the smelly bus.

    2.9

  • Vjeran
      Croatia
    August 3, 2014

    Location is somewhat ok.

    A lot of humidity in the rooms with the bad smell and bugs all around!

    3.8

  • Anonymous
      United States of America
    August 3, 2014

    Location

    Not receiving wash clothes after asking over and over. The filthiness of the stairs

    5.4

  • R
      United States of America
    August 3, 2014

    Nothing

    The room and property were dirty. The place had the clientel of a homeless shelter. The room had dirty floors and bed shams. Electric sokets in bath area did not work. There was no phone in the room. I had several offers for sex and drugs from other guests both male and female while going to my car and while smoking a cigarette. The food offered was poor. Towels were stained and maid staff was rude. The place had the look and feel of a for pay homeless shelter.

    3.8

  • Nancy
      United States of America
    July 30, 2014

    location was great

    the actual hotel was totally different from what was pictured on the website - old hotel - doors did not close good - cracks around doorway - bathtub in one of our rooms was clogged the whole time, never completely drained - wifi was iffy - worked sometimes and not other times - had my own blanket and slept on top of bed covers - didn't trust that the bed sheets were clean

    6.3

  • Nicole
      United States of America
    July 29, 2014

    Absolutely nothing about this hotel!!!!

    The fact that not only did the clerk say that the whole building needed to be torn down, but she was right!! The rooms was made up,no extra towel,health dept.shutted down the spa,the sheets had a terrible oder and that was the third room in one night.

    3.3

  • Daniel
      Puerto Rico
    July 29, 2014

    Price, location and service are good.

    Cleanliness is awful: toilet didn't flush and shower was dirty I got to use flip-flops all the time. Breakfast is just a bagel and a little cake.

    5.8

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