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Show map Howard Johnson Plaza Hotel Hialeah Gardens

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Newest reviews for Howard Johnson Plaza Hotel Hialeah Gardens

  • Joyceline
    August 19, 2014

    The location is fantastic for shopping. A very friendly and task oriented staff. Always ready to please. Excellent concierge services - their transportation services are superb.

    A refrigerator was not readily available. That should be included in the rooms since some guests may require one to store medication and certain foods if on a special diet.


  • David
    August 17, 2014

    Close to shopping Complementary shutlle to airport

    Old hotel, need a lot of maintenance


  • Maelee
    August 10, 2014

    The staff was pleasant and helpful. The pool was fun. The rooms look good, clean and comfortable. The taxis and shuttles were convenient. The hotel is located in a good shopping area.

    There were not enough clean towels and for two days we asked for towels and didn't get any until we complained about it. Also the beds need to be sprayed for bugs, because everyday we woke up with bug bites.


  • Anonymous
      United States of America
    August 6, 2014

    the staff were kind and friendly. the room was comfortable.

    there was not a refrigerator in my room, I asked for one but nothing. Hotel needs more cleaning. I think they can low the price a little for those inconvenience .


  • Ignacio
      United States of America
    July 29, 2014

    That they cheked me in witn no tawells at all i called for them never saw them next morning i was gone of course no shower thanks


  • Anne
    July 2, 2014

    Car rental at hotel


  • Anonymous
      United States of America
    May 23, 2014

    Good price

    We reserved 2 rooms with king size beds and we got 2 rooms with 2 doubles. If we would have known we couldn't have a king size bed we would have just shared a room.


  • Walter
    May 11, 2014

    Unable to reach front desk from room sat at airport from 8 pm till 11 pm no one answerd the phone. Euentually paid $32.00 to get to hotel.


  • Arnold
    May 6, 2014

    We found the hotel good.

    We asked before about payment, but later we could not pay by debit card! The atm machine gives no receipt! We have booked the hotel for $ 89. Only the first day was $ 89, after that we had to pay $ 109. We don't understand that and this is a major financial setback!. Hopefully you can explain this.


  • Linda
      Trinidad and Tobago
    May 3, 2014

    The shopping district within

    Shuttle service


  • Anonymous
    May 1, 2014

    The Express Vacations service is excellent. Reliable and on time.

    I did not like the cockroaches in the room. It turns me off. I cannot leave food overnight because the cockroaches bites the bag. The toilet and bath have a lot of stains. Individuals with large groups spend long time at pool.No time for others. Taxis are on unreliable and difficult to get, especially when returning from shopping.They give u wrong numbers all the time.


  • Anonymous
      United States of America
    April 28, 2014

    Took 45 minutes to get there from airport. Bad area. Me facility. Won't be back


  • Maureen
    April 20, 2014

    Everything associated with my stay was good.



  • Jo-anne
    April 7, 2014

    First time experience was wonderful. Great location and good service.


  • Eugene
      Turks & Caicos Islands
    March 26, 2014

    Perfect location; value for money;


  • Renatto
      United States of America
    March 23, 2014

    The staff in front desk, the overnight staff, I think his name is raka raki, he is great and meet my expectation, thanks sorry I can't remember his name


  • Carrol
    March 21, 2014

    Service was good. Free parking.

    Toilet was not clean enough.


  • Sylvan
    March 21, 2014

    I was charged $396.22 for two nights only. They did not give me a receipt on checking out. Very poor hotel and would never recommend to anyone. I consider this fraudulent!


  • Anonymous
      United States of America
    March 20, 2014

    Location was great, very close to the highway which was very convenient, staff was very kind. No problems checking in.

    The only thing I did not like was the fact that ice machines were only available on even floors and i was in the 10th floor which would have worked out great but the ice machines were out of order in the 10th 8th & 6th floor. Had to check each floor till I got to the 4th which worked just fine. It wasn't a big deal but still a little inconvenient.


  • Anonymous
      United States of America
    March 18, 2014

    This hotel didn't look anything like the pics that were room smelled, the bed was too low on the floor...I booked a king room but the bed was queen...just horrible, I will never stay there again. 1st and last time!!!!


  • Anonymous
    February 15, 2014

    Location is great for anyone would like to shop. The food in the restaurant very good for the price. The rooms are clean and comfortable. The front desk staff very friendly and helpful. The shuttle to the Miami cruise port was $15.00 per person which is a reasonable price. The free shuttle from the airport and the local shopping malls was nice.

    The carpets in the hallway look dirty should be cleaned or replaced.


  • Steve
      Trinidad and Tobago
    January 27, 2014

    Location was good. Parking was good.

    I asked for a nonsmoking room and got a room that reeked of smoke. The representative in the lobby told me that he cant do anything about it. I asked him to ask the manager to contact me. He never did.


  • Anonymous
      United Kingdom
    January 22, 2014

    It was a cold night and there was only one thin blanket and no bed cover so not too comfortable.


  • Anonymous
      United States of America
    January 17, 2014

    the staff was great the lobby was very clean

    Wi-Fi was very slow,TV was very old remote didn't work soda machine didn't work


  • Junior
    January 11, 2014

    The lobby was much more cleaner that the room, front dest were fair , mr Morris is a great worker and has the kind of warm welcoming a hotel needs and

    The room they need to change the carpet was they for two long now needs a change and if a family is in a room they should know they need put more soaps and tissue most of all the cleaners they don't do they job correct


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