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601 Front Street, Key West, FL 33040, United States of America – Show map
Excellent location – rated 9.5/10! (score from 174 reviews)
Rated by guests after their stay at Hyatt Key West Resort & Spa.
|Deluxe King Room with Partial Ocean View|
|Deluxe Queen Room with Two Queen Beds|
|Deluxe Queen Room with Two Queen Beds - Partial Ocean View|
|Deluxe King Room with Balcony|
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82 properties in Key West
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175 verified reviews
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Hyatt Key West Resort & Spa's staff speaks: English
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Outdoor Pool (all year)
Fishing, Diving, Snorkeling, Water Sports Facilities (on site), Fitness Center, Massage, Hot Tub, Bicycle Rental
Food & Drink
WiFi is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 15 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 45 per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 174 reviews
Value for money
Show reviews from:
Ideally set on a private beach in Key West's Old Town, close to local attractions, this resort offers elegant accommodations, a full-service spa and delicious on-site dining options.
Score from 295 reviews Excellent
Placed along Duval Street in Old Town Key West, Florida, this historic hotel offers modern amenities such as free wireless high-speed internet access and an on-site restaurant.
Score from 355 reviews Good
This Key West, Florida resort is 2 miles from the Key West International Airport. The historic 1920 resort features massage services, a private beach and 3 restaurants.
Score from 489 reviews Very good
This all-suite hotel in Key West is only 1 block from the Atlantic Ocean and Duval Street. Each suite includes a full kitchen and 42-inch flat-screen cable TVs.
Score from 220 reviews Wonderful
The location is very close to town and easy walking to all amenities and sites of interest.
The hotel is tired and in need of major facelift. reception is more hostel than hotel. the bedroom was like a wind tunnel with a 1/2 inch gap under front door. badly decorated an felt like a 2 star bedroom.
Everything except very slow WiFi
Too slow WiFi and they wanted more $$ for faster access! That is crazy at the price I was paying for the room!!!
The location is great.
The front and back office staff didn't have the best communication. Requested one form of payment, they used another, then corrected, then one day prior to checkout went to the other form of payment that I didn't want to use. This tied up my spending money for 4 days. I did not think this property measured up to other Hyatt resorts!!!
staff and service
sitting furniture uncomfortable could not relax in the room Sorry
It was a beautiful hotel with lovely and courteous staff. The animals were quite fun to observe as well. Overall a fun place.
It was so windy that it sounded like they were vacuuming next door all night. The door draft didn't really work because it was too small/light and the sides were still incredibly drafty.
Breakfast was OK
All facilities were down at heal and service very poor
Location, friendliness of personel
The Swimming pool is by far too smal for the sice of the hotel. The Airconditioning is extremely loud, we had to change rooms as it reflected back from opposite rooms. Quality of cleaning personal improper.
Check-in is painless. The staff is so willingly helpful and friendly. Our room was great with a beautiful view and provided everything needed and more. The only thing bad about our stay is that we were there for only one night. I highly recommend this hotel and we will definitely be back.
Comfortable sleep. Close to most of the activities.
When ordered online, hotel was clueless on what the actual room type the order was for. Overall, not as much of the hotel as the whole key west. For that money, there are much, much better places to travel to.
Parking space not sufficient. Good breakfast specially pancakes.
The reception was good our evening meal was good but we had previously stayed in Lisbon five star hotel witch was excellent the Hyatt have a lot to learn about making your stay relaxed would not go back. The breakfast was a trauma it is not enough just to greet you for breakfast you expect the service to go with it.
Staff at breakfast
close to the water and pier -- great for watching the famous sunsets
The staff were so very helpful. Location fabulous. Our room first class with an amazing view.
No Faults at all.
The AC in the night was very loud.
Location and Facilities
We were there for one night, allocated a room overlooking a building site without prior warning on website or on line confirmation or at check-in
Rooms are nice, location is excellent, close to the main street and restaurants. Pool is nice and service at the pool bar is great. You feel pampered and relaxed while staying there.
We wend for a walk one morning around 9 and came back around noon to hand out by the pool. Stayed there until it started raining around 1430 and when we came back to room it still had not been made. We were a bit disappointed but due to the weather we put the do not disturb sign in and took a nap. 30 min later we got a call from the front desk and a gentleman asked how our stay was... Not ideal time to make a phone call just to ask that question and ruin the afternoon nap for me (I guess they were checking if we were in the room, but then the DND sing should have been an indicator that we would not want a curtsey call like that). We found a note that had been slipped under the door saying that they had been unable to clean the room, and we could request it if needed. Fair enough. Since we did not get the room serviced during the day we asked the front desk for fresh towels when we went out for dinner that evening, hoping that they would be delivered while we were away, unfortunately they never came and we never got them.
The windows inside the room doesn't have blackout.
I loved the layout of the facilities, the location of the hotel, the staff.
Dinner was expensive and not very good.Should have eaten at a restaurant on Duval Street.
As soon as we arrived in key west we felt at home. As soon as we got out of the car we were greeted by a very nice gentleman and the girls at reception were so very friendly. We knew we had made the perfect choice for our vacation. Each day just got better, so much to do and see on the Island. Our room had the perfect view which as far as I could tell all the balconies had a wonderful view of the Ocean. We will be back!!!!
Perfect spot close to the action in Key West and the best rooms on the island.
swimming pool was a bit small and only three foot deep !
We honestly could have stayed here the entire trip. Everything we needed was on location. Amazing food, great bar, awesome pool, perfect location to the Gulf, jet skis, it was perfect.
The room was not very clean. On the first day we had to request a change of the bed's sheets. The swiming pool area is small and not very comfortable. It is a very expensive hotel, you do not get good value for your money
Location, front desk staff, room size ,view
Pool and bar need adult time , children ran the space .
clever design and use of small space. turtle ponds and parrot are great touches. Location to access sightseeing is excellent. Beautiful harbor setting. Can take boat excursions from their dock. Clean and updated. The concierge team was really helpful!
Understandably tiny "beach" and pool. Hard to find seats together at the pool. service at the pool a bit slow. Like everything else at KW: expensive!
consierge, housekeeping, front desk staff, valet , female waiter at pool
male waiter at pool a bit hard to find
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