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2950 Oak Lake Boulevard, Charlotte, NC 28208, USA – Show map
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173 verified reviews
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Hyatt Place Charlotte Airport Tyvola Road's staff speak: English
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Outdoor pool (seasonal)
Golf course (within 3 km), Fitness centre
Food & Drink
Restaurant, Bar, Snack bar
Free public parking is possible on site (reservation is not needed).
Shuttle service (free), Airport shuttle (free), 24-hour front desk, Express check-in/check-out, Luggage storage, Concierge service, Dry cleaning, Meeting/banquet facilities, Business centre
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
All further older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed. Charges may be applicable.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 170 reviews
Value for money
Show reviews from:
This hotel is 7 miles from downtown Charlotte and 5 miles from the Charlotte Douglas International Airport. The hotel offers an outdoor pool, complimentary airport shuttle and rooms with free Wi-Fi.
Score from 326 reviews Fabulous
Featuring free Wi-Fi and a complimentary continental breakfast, this Hyatt Place is conveniently located in Downtown Charlotte, less than 5 minutes’ walk from the Time Warner Arena.
Score from 544 reviews Superb
The Hyatt House Charlotte Airport offers a free local area transfer service to Charlotte Douglas International Airport, just 10 minutes’ drive away.
Score from 83 reviews Fabulous
Offering an outdoor pool and free WiFi access, Hilton Garden Inn Charlotte Airport is located in Charlotte, North Carolina. The Renaissance Park Golf Course is 3.4 km away.
Score from 33 reviews Superb
We were especially impressed at the customer service we received from Giovanni at the front desk. While we loved the actual hotel, the shuttle bus took more than 45 minutes to pick us up. We ended up taking a cab, and after informing the front desk about the situation, Giovanni handled it extremely well. She was very professional in apologizing and making it right- thank you Giovanni!
was charged 200.00 for burning a candle and incents was told that was just like smoking
I enjoyed my entire stay; however, the hotel could use a lighter paint and decorator scheme. When I arrived, I thought it looked dingy. The lighting was low. Colors and woods are muted. That's all it needs: a tone and color uplift.
The room was spacious, with a sitting area, a comfortable desk, a bar, a large TV on swivel for the bedroom area, and nice mirrors.
I've stayed at a Hyatt hotel several times in the last 2 months and this one is the same as the others clean, comfortable and worth it. Professional staff, very courteous and it made you feel like you owned the place.
nice location!! free shuttle nice big comfy rooms with mini fridge!!
The cleaness and the breakfast
Sorry, we liked everything!
The staff was great--very friendly and helpful. The breakfast was good and we used the computers to print our boarding passes. We ordered hamburgers from the cafe and they were great. Our wake-up calls were on time and our ride to the airport arrived as requested. The drivers were very friendly.
I didnt like that the staff at the front desk the first night seemed to not know what he was doing. He was nervous and running around acting confused. I had an issue with my card being charged too much and nobody could explain why. I was over charged due to someone entering the wrong room rate. The next day the manager had to call my bank to fix the amount. I was told it would be adjusted in 2 or 3 days. I do not like that I have to wait for my money. Another issue was that when I checked in i was charged for the two nights total and i was told that the fee was only $15 for each room then I would pay the rest at checkout. So not only was the money tsken out at checkin it was too much.
The rooms were nice and i liked the living room area
I could not control the heat and air. There was too tight a limit on the temperature. The pictures of the lobby, bar and breakfast area were a little deceiving. Much smaller area than I was anticipating.
Room was clean, large, everything you could want and more. Bed was very comfortable. Slept like a baby even thought we were near the airport. Very quiet. Mgr. was very helpful in sending us on routes into the city that were less congested.
Always clean, organized and has a really nice breakfast. Appreciate being to get a cappuccino before heading for early flights Great location
Great option for traveling to Caribbean
Communication a factor.Front desk and shuttle fro airport.
Beds too hard and dirty bed linen. It's white and the housekeeping I'm assuming tried to hide it. Plus the water did not drain quick enough in shower. Yucky..... Staff was not professional and didn't know how to be helpful.
The size of the room and location. Breakfast was nice.
The only problem was we did not have a microwave in our room.
...unfortunately there was a noise that sounded like dripping coming from behind a wall. Wasn't loud but none have he less an aggravating sound.
Overall good place to stay, unfortunately there was a noise that sounded like dripping coming from behind a wall. Wasn't loud but none have he less an aggravating sound.
Heating system did not function properly. No hair dryer for my wife in the am.
Staff is excellent
great location service and accomodation
Some airplane noise Heating/cooling difficult to regulate
Location south of airport Friendly welcoming staff Free shuttle
Two hotelsvin the area with the same name was confusing
I like the facilities and the ambiance that it provided. The added bonus was the friendliness of the staff.
Bath too small. No microwave.
Good breakfast. Big room.
1) There are two Hyatt Place hotels in the same area. Wrong shuttle taken with no alert from staff. 2) Poor check-in procedure 3) No food or drink available just packaged goods and charged for. 4) Staff thought wrong shuttle was my fault. 5) Morning shuttle to Airport was late, driver a no show and staff was arrogant and not responsive. Other guests had to call a cab. Finally the shuttle from another Hyatt was sent. Overall very poor staff responsiveness.
Room was clean and very comfortable
The breakfast was just ok. The fruit was not fresh. I wish the rooms had microwaves.
Great, comfortable rooms and customer service.
I really like the way the Room was laid out and also how up to date the Room Looked. I travel a lot on bussiness and this hotel was priced right.
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