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13711 Sayward Boulevard, Herndon, VA 20171, United States of America – Show map
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19 properties in Herndon
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151 verified reviews
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Hyatt Place Herndon Dulles Airport East's staff speaks: Spanish
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Free public parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 151 reviews
Value for money
Show reviews from:
This Herndon, Virginia hotel is located directly across from Washington Dulles International Airport and boasts an indoor pool and hot tub.
Score from 654 reviews Very good
Offering a free airport shuttle service, this Herndon hotel is within 5 miles of the Washington Dulles International Airport. Guests can enjoy on-site dining at the Old Ox Grille and free Wi-Fi.
Score from 242 reviews Very good
Moments from Dulles International Airport and within driving distance of Washington, D.C., this Herndon, Virginia hotel offers a free airport shuttle and on-site restaurant.
Score from 112 reviews Excellent
This hotel in Herndon, Virginia is a 4 minute-drive from the Washington Dulles International Airport and features free 24-hour shuttle service to the airport.
Score from 246 reviews Very good
May 23, 2015
May 12, 2015
Breakfast was not fresh, the donuts had mold on them, the scrambled eggs had a weird smell and didn't taste real
Pillows were soft and nice
May 10, 2015
Breakfast had many options but was not great tasting
Pillows are really soft and nice
May 10, 2015
Great place! Staff ensure you are ok and takes care of almost everything for you! Will come back and recommend without a doubt
May 9, 2015
No shopping places nearby. Front desk helped to call a taxi,spent 50 bucks round trip toand Dulles Town Center Mall.I think they know each other.don't know if the fare is fair.
Good staff service.
May 7, 2015
The staff upon check in were not qualified. I used booking.com to reserve 2 rooms. Upon checking in the first room was in the system but the second room was not. I had the confirmation for both rooms but was denied the second room. The clerk advised me to call Booking.com to resolve the issue. I called Booking.com and immediately had great assistance. Booking.com called the hotel to resolve the matter but no one answered. I asked the three attendants at the front desk to answer the phone but was informed that there was only one line available because someone spilled coffee on the main phone. Finally the booking.com agent used my phone to discuss the issue directly to the front desk clerk. It was agreed that I could get the second room. However, 20 minutes later I was not checked in. I was told there were no king rooms available and the queen rooms were $10 more. I suggested that we forget the booking.com reservation and just make a new reservation but the clerk informed me that Booking.com would charge my CC and I would have to pay for the room twice. Eventually, the manager arrived and quickly made a decision to assign a King room at the original price. I have stayed in this hotel on 3 occasions and this is the first negative experience. I am assuming it is a staff problem and the problem will be corrected between Booking.com, the Hotel, and the substandard staff.
The internet speed and breakfast is above average.
April 29, 2015
Quite and modern nieborhood, modern furniture and free Shuttle to airport. Really I like it.
April 19, 2015
Convenience to airport, helpful staff.
April 18, 2015
No bar. No restaurant.
Quiet. Comfortable. Great bed. Clean room and bathroom.
April 2, 2015
Nothing. But, scrambled eggs at breakfast would be better!
The shower - Large walk in. Did regret there was not a flexible as well as ceiling shower head, as is used in Europe. But really nice anyway
March 15, 2015
It was impossible to find the shuttle from the airport late at night. Wind chill was -20 outside and no one would answer the phone at the hotel! Finally took & paid for a cab
Comfort and the morning shuttle
March 8, 2015
Limited pool hours. Don't open until 5 p.m. Snow removal in essential areas were slow to respond. Kitchen ran out of popular limited menu items. Kitchen had a 45 minute response time after ordering.
Location and shuttle bus was helpful while transiting Dulles airport.
February 27, 2015
The complimentary breakfast was a little bland - a nice gesture, but didn't add a lot of value/wow-factor
It was affordable, but had the quality and cleanliness of a high-end hotel
February 26, 2015
Another guest had a small dog which they took to the breakfast area. They let the dog walk all over their table and shake itself while on the table. Couldn't swim unless the seventy year old life guard was on duty!
The staff seem eager to please . Room service very prompt.
February 22, 2015
airport shuttle worked great, Shearton Hotel next door has full sevice eating
February 9, 2015
January 25, 2015
Bar closes at 10pm
Plenty of room
January 14, 2015
We were picking up our daughters from CA we like the convenience and comfortable accommodations of the Hyatt! Thanks
January 13, 2015
nothing to say
perfect, flawless, liked everything about this hotel
January 8, 2015
1. The conditioner was just next to my bed and directly blew the hot dry air on me.
1. Price 2. The room 3. Neighborhood 4. Nice breakfast
January 5, 2015
Staff, Cleanliness, Spacious room, Location
January 1, 2015
We had problems with the tv remote control and with the heating system, which blew cold air into the room at about midnight. However, the night manager was very helpful and solved the problem almost immediately.
The size of the room and its Setup were great and totally unexpected.
January 1, 2015
they dont have 24 h shuttle snd I did not know that until I arrived.I arrived to airport at 11:30 and was out at 11:48 their shuttle was not there (although their guest info papers that I saw later say they operate the shuttle from 5 am to 12 am). I had to take a taxi (van) to the hotel. Employees are not polit at all. It took me 2 tries for them to answer my call. When I told them I specifically put a note when I booked that I will be arriving between 11pm and midnight and they should have told me that they dont operate the shuttle 24h. Indtade of being polit and sorry the employee was like "the last shuttle just moved at 11:40 pm and you have to take a taxi". He could have been more polit and sorry because the last shuttle moved earlier than midnight.
they have store room for luggage
December 30, 2014
Not conveniently located to restaurants. Galley food was nothing to write home about. Soup was between lukewarm and cold and I didn't get the croutons the menu mentioned for the soup.
Shuttle was timely and convenient. Drivers were friendly. Hotel is convenient to the airport but I heard little or no plane noise. Room was clean and comfortable.
December 27, 2014
I had one problem and it was with Booking.com they did not let the Hyatt know I needed 2 rooms, good thing they were not over sold, I recommend calling the hotel and checking how many rooms are resv before you go.
Hyatt Place is one of my favorite places to stay, the rooms are so great and always clean and lots of space to relax.
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