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224 Greenmanville Avenue, Mystic, CT 06360, United States of America – Show map
Excellent location – rated 9/10! (score from 139 reviews)
Rated by guests after their stay at Hyatt Place Mystic.
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14 properties in Mystic
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139 verified reviews
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Hyatt Place Mystic's staff speaks: French, Spanish, English
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Outdoor Pool (seasonal)
Free public parking is available on site (reservation is not needed).
Shuttle Service (surcharge), 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per night when using existing beds.
One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 139 reviews
Value for money
Show reviews from:
Situated in the scenic, coastal city of Mystic, Connecticut, this hotel offers comfortable accommodations and a wide range of convenient services near several interesting attractions.
Score from 140 reviews Excellent
In the heart of the historic city of Mystic, and directly off I-95, this hotel is in close proximity to many area attractions and provides guests with a number of complimentary amenities.
Score from 234 reviews Very good
Featuring an outdoor swimming pool, Inn at Mystic provides free Wi-Fi access and views of Mystic Harbor. The property also features gardens and a communal terrace.
Score from 118 reviews Very good
Ideally located minutes from I-95 and directly across from the Mystic Aquarium, this hotel is within walking distance of area attractions and provides comfortable accommodations and amenities.
Score from 88 reviews Very good
Location and value
Location and size and comfort of the room
Corridors were a bit bland, but that is standard for most hotels
Rooms were a good size and comfortable - no complaints here
Staff was very noisy and loud in the halls early in the morning (all 3 mornings) giving the impression they want you up and out early. 7:00 am they were walking the halls, doors were slamming shut and you could hear them talking - not great for sleeping in. Asked for a quiet room on check-in and got a room at the front of the hotel next to the elevator - buses and delivery truck made quite a bit of noise early as well - not such a quiet room
I was extremely and utterly disappointed by the stay at this hotel, the customer service that we received from them, and the fact that many amenities listed on booking.com for the hotel were just plain incorrect made it an awful experience. I had made two room reservations, each to accommodate three people (I paid $30 per room per night to accommodate three people instead of two). I also called the hotel immediately after making the booking to ensure that we could get two double beds in each room. I made it a 'preference' and called. The operator said that I should make sure to check in a bit early, and I could most likely get two double beds in each room. When I checked in (early), she informed me that there was no way that we could get two double beds - that the booking was only for whatever room they had left and there was no way to know what type of room you would get or how many people it would accommodate (so, i wish I hadn't paid the extra money for it...). She offered me a free shuttle to the casino to offer her apologies. To that, I told her that booking.com had listed under the 'services' that their shuttle service was free. She told me that that was incorrect - and the shuttle cost $15 per person (We had seven people). When we called down for this 'comped' shuttle - they told us we could catch a 6:00 ride. It was 5:55, so we raced downstairs. I asked the front desk how it worked, and how the ride back worked. She then told us that we could not take the 6:00 shuttle - since weren't part of the wedding staying there, so we had to wait until 7 to get the shuttle. We had dinner reservations for 7:15, so we ended up driving to and from the casino. During all of these discussions, each person we encountered in terms of management and front desk staff was absolutely, utterly rude. Half of our party ended up sleeping on an awful pull out couch mattress in a small room that was absolutely not worth what we paid ($440).
The staff was friendly and effecient. The Hotel clean and conviently located .
Staff very friendly and extremely helpful.
Everything was great. Large room with 60"TV. Excellent breakfast.
Location just off I-95, very convenient for the several Mystic attractions. Comfortable good sized room. Free WiFi.
Surprised that in a vacation based area, breakfast service stopped VERY promptly at 9am. Is on a steepish hillside - most will need to unload/ load car by front entrance then park up.
The location was close to all attractions.
I requested a third floor room and received a second floor room. I requested a king size bed and I received two full size beds.
We arrived late in the evening and were given a unit with bedroom separate from sofa/lounge desk cum kitchen area. There was plenty of room. Shower was refreshing. The breakfast (included) was very generous! Overall we had a very comfortable stay and good value for money.
Convenient location and helpful staff. Great room.
The place was beautiful and the staff went above and beyond to be helpful and courteous. We both had forgotten our cell phone chargers and they loaned us ones for the night. A life saver since we own our own company and need to stay in contact with our office.
Beautiful room, great staff and location.
Very helpful staff,provision of free map and info regarding restaurants Free breakfast a bonus, very good value for money, good location for a foreign visitor
The shower was rather too close to the toilet, I was concerned about the glass shower doors a health and safety issue
The staff, hot apple cider upon arrival, hot breakfast, easy on/off of highway but still close to Mystic seaport
No real bar, entry/check-in area is a little weird feels like you are in a Starbucks
Location Accommodating staff with some room issues. Complementary wine and cookies. Had a iPhone charger to borrow Spacious room with living area.
Some issues with renting a movie but resolved the next day. A poorly anchored table shelf fell off the wall. Repaired the next day.
Good breakfasts. Swimming pool - a few degrees hotter would have be en good though.
The hotel allow dogs. We had a 'yappy' dog near us which was annoying. We were also near a family with going children who were also a bit noisy( as kids are) at times.
Went to Mystic for a 4-day weekend. The Hyatt Place Mystic is in a perfect location, close to everything. Staff was wonderful, very clean accommodations, great (free!) breakfast selection. Would definitely recommend this hotel.
The atmosphere. The friendliness & help of the staff.
The lack of the bed rise I spec'd.
The facility was clean and efficient, We didn't have the breakfast, but it smelled good. We liked that it was an easy walk to the Mystic Seaport Museum which is a wonderful and fascinating place.
Location is prime. All tourist attractions easily accessible. Clean rooms and lobby. Wonderful continental breakfast included. Great staff. Definitely staying again.
Shuttle to Casinos was only on Friday night and was $$$. There should be a free/inexpensive shuttle every night, every 2 hours from 6-1 am.
Wi-Fi, 42 inch TV and the fact that they allow pets.
Sofa uncomfortable to watch TV, breakfast area too small Bathroom should have sinks.
The staff, the breakfasts, the location and the value are fabulous. You can't beat staying here. The rooms are newly refurbished and very large. We had a wonderful time!
Room size... Lovely child friendly pool
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