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Newest reviews for Hyatt Regency Century Plaza

  • Sanda
      Georgia
    August 31, 2014

    The hotel has a history, that is nice. The room was good. We liked the proximity to the shopping center and to the public transportation

    That breakfast was not included in the rate.

    7.1

  • Nicola
      New Zealand
    August 28, 2014

    Wonderful staff, free wifi in the lobby, huge room with balcony, huge comfy bed. It's on the starline tours hop on hop off bus route. Quiet. Starbucks downstairs.

    The Westfield next door was a bit average, very expensive but had a great food court.

    9.6

  • Tasali
      Kuwait
    August 27, 2014

    Every thing was nice

    Staff was not that good .. Very moodi

    9.6

  • Patricia
      United States of America
    August 23, 2014

    Friendliness of Staff and the services they provided to my granddaughter and me.

    Nothing.

    10

  • Mohammad
      Saudi Arabia
    August 23, 2014

    Location Westfield centre near by staff and swimming pool

    furniture minibar electronic system

    9.2

  • Hashim
      United Arab Emirates
    August 17, 2014

    Very convenient location to be in Beverly hills. Staff very helpful .

    Nil.

    9.6

  • Jennifer
      United Kingdom
    August 9, 2014

    Location

    Stressful start- they claimed we had cancelled our reservation and had no rooms- my wife had to email a screen shot from booking.com to show we hadn't!

    7.5

  • Alison
      Australia
    August 7, 2014

    Lounge area near pool. Excellent spa and health cafe. Great conference facilities!

    Please buy a juicer so we can order freshly squeezed orange juice NOT out of a container in the bar area for breakfast!!! Mattress and pillows need to be updated. Had no blanket provided or doona. Please provide shower caps and slippers. Wish the pool was bigger for lap swimming.

    7.5

  • Johanna
      United States of America
    July 29, 2014

    Room attendants were lovely Dog-friendly Near good mall Valet and bell hops sweet Rooms clean Beds comfortable

    $28 per day to workout! Pool got crowded Valet parking pricey Some snooty staff Very expensive dining

    7.1

  • Anonymous
      Qatar
    July 1, 2014

    The valet parking was too expensive

    9.2

  • Georgia
      United States of America
    June 24, 2014

    Very courteous staff. When my daughter forgot her phone charger at home, the bell staff was happy and eager to help. Room was excellent, and comfortable for 3 of us. Thank you for a great stay.

    Being charged for wi-fi. Especially because so many hotels now do not charge. It has become standard at many places.

    9.6

  • Amal
      Saudi Arabia
    June 6, 2014

    Close to the west field shopping mall and AMC theatre

    No free wifi even the gym you have to pay $20 .... For a big hotel like Hayat these facilities should be free ... Parking also is not free for residents of the hotel....

    7.5

  • Shayma
      United Arab Emirates
    May 22, 2014

    A bit pricey but excellent experience all together. Good quiet location near Westfield mall

    9.6

  • Anonymous
      Kuwait
    March 28, 2014

    Have a nice view Quiet Spacious

    The lights were not working properly

    8.3

  • Anonymous
      United Kingdom
    February 24, 2014

    frendly staff, very helpfull concierge, good location

    7.9

  • John
      United States of America
    January 14, 2014

    Staff was helpful getting our cars in and out ( we came with two cars).

    We didn't know there was a restaurant where we could have had breakfast.

    10

  • Anonymous
      Kuwait
    January 1, 2014

    Every single thing

    I like every thing but it little costy

    8.3

  • Steven
      Belgium
    December 16, 2013

    good location outside area (pool) etc is nice

    Valet parking is expensive Outdated furniture Small bathroom - outdated as well - only small bath tube, no shower

    6.3

  • Anonymous
      United States of America
    October 14, 2013

    location, facilities

    pricey, parking

    7.9

  • Brigitte
      Switzerland
    September 12, 2013

    location of hotel big rooms very good service and food nice pool area and use of Equinox gym and spa Valet parking

    extra charges for Wifi

    10

  • Ahmed
      United Kingdom
    September 10, 2013

    The location. The compensations were plenty.

    The rooms were dated and not maintained and dirty with cold energy saving lighting, no coffee making facilities and no complimentary water. The bathrooms were worse. The staff were not methodical or organised. We had to change rooms three times. Had to wait for a 45 minutes for a bellman as apparently for a hotel so large and so busy they only have one bellman on duty in the night. Eventually the nice desk staff ladies helped us move. They gave us free breakfast for this inconveniance. But the next night we were awoken by our bathroom ceiling leak in the middle of the night leaving the bathroom floor flooded!! Apparently the guests above had let their bath tub overflow. So they put us in a suite for our next night which was nicer than the other two rooms which were dated and musty. I was shocked to see such horrible rooms comparing them to the impressive lobby and entrance. And to top it all they loaded our taxi to the airport with someone else's bag!! All in all I would never recommend this hotel even though the location is favourable. I wouldn't call it child friendly and Hyatt should work harder to maintain their brand.

    3.8

  • Joel
      United States of America
    September 7, 2013

    The staff was excellent, and our breakfast outstanding!!

    nothing!!

    10

  • Sam
      United Kingdom
    September 3, 2013

    Staff at reception are pretty unhelpful and disinterested

    5.4

  • Anonymous
      Belgium
    August 27, 2013

    Nice pool. Good location for Beverley Hills

    We didn't get the rooms we booked through Booking.com. We booked 2 rooms with 2 double beds, but got 2 rooms with 1 king bed. Obviously they sold our rooms for a higher price. Thanks!

    7.5

  • Kimlinh
      United States of America
    August 26, 2013

    Very friendly and helpful staff. Very cool to have a balcony in the room which not many hotels have.

    8.8

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