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Resort highlights

Activities:

Tennis Court Golf Course (within 2 miles) Fishing
Show map Hyatt Regency Grand Cypress

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Newest reviews for Hyatt Regency Grand Cypress

  • Hassan
      United Arab Emirates
    August 27, 2014

    The staff they are well trained, very helpful.

    8.3

  • Robert
      United States of America
    August 24, 2014

    The facilities were clean and comfortable. The staff was friendly and helpful. We had a great time.

    No Airport shuttle. No Hospitality suite for guests leaving later in the day. Could use more shuttles to local attractions.

    8.3

  • Reem
      Qatar
    August 23, 2014

    As much we pay for this hotel we deserve to have a free Wi-fi in the rooms as well as the parking , thanks

    9.2

  • Maria
      United States of America
    August 17, 2014

    The staff at this hotel are second to none! EVERY employee we encountered was fantastic! Prior to this trip, the Pointe Orlando was our favorite place, but the staff at the Hyatt Grand Cypress definitely bumped the bar up. Thanks so much for a great vacation!! We loved every moment of it!

    A refrigerator and microwave in the rooms would be greatly appreciated. I get the extra fees, go to California and you will find the same thing. But, to pay what you pay to stay here without the ability to make some of your meals or snacks in the room is frustrating.

    9.2

  • Dalia
      Egypt
    August 15, 2014

    The friendliness of the staff The facilities The location

    The housekeeping The bedding

    8.8

  • Joshua
      United States of America
    August 6, 2014

    Beautiful grounds & pool! We were refunded - without question - for the self-parking fee paid when we not only couldn't park in the self-service lot, but had to park way out on the street across from the kayak shack.

    Not enough parking - we paid for self-service parking; there was a huge event going on & we ended up parking on the street out across from the kayak shack. The housekeeper was just finishing up our room when we returned at 5:00 p.m. We had left BEFORE 8 a.m. for our day at Disney World.

    10

  • Hussam
      Egypt
    August 5, 2014

    Location and facilities

    Some facilities like the slide closed too early.

    9.6

  • Karen
      United States of America
    August 3, 2014

    Rooms are updated with all the modern amenities, beds are comfortable, bathrooms are luxurious. Grounds are beautiful, best pool ever. Staff is friendly and helpful. Merlot the McKaw is awesome

    I love everything about this hotel. My favorite

    10

  • Anonymous
      United States of America
    August 3, 2014

    The grounds are pretty nice and the staff is somewhat friendly.

    No microwaves avail for the small children and for baby food. They only had one microwave on the property which caused a hardship for women attempting to warm up milk or give baby food to there kids. Need to find a better solution then asking people to leave there room and head all the way down to the opposite side of the hotel.

    7.1

  • Robert
      United States of America
    August 3, 2014

    Pool was nice

    25 a day facilities fee! 17.50 a day for parking! Can't order a pizza to the room, they won't let the delivery guy past the gate! No candy machine! ungodly prices for drinks and room service.

    5.8

  • Raquel
      United States of America
    August 2, 2014

    The location Breakfast Pool

    Cost for parking Critters in hotel rooms Showers

    4.6

  • Jonathan
      Saudi Arabia
    August 2, 2014

    Recreation facilities are great. Hotel is very nice, clean and modern. Walking distance to a lot of restaurants on the main road.

    Sliding toilet/closet door in hotel room is a little annoying. Won't open fully if safety deposit box door is open.

    9.2

  • Mohammad
      Kuwait
    July 31, 2014

    Enery thing

    Nothing

    10

  • Dianne
      Australia
    July 31, 2014

    Service was great, but so it should be the for price.

    Way too expensive.

    8.3

  • Antonio
      United States of America
    July 29, 2014

    The Staff were very friendly. The Resort activities were excellent especially the pool and water slide. I will definitely return here again.

    10

  • Anonymous
      United States of America
    July 29, 2014

    I initially only stayed there because they accepted dogs and it was close to other family in the area but I'm glad I did. We thoroughly enjoyed our stay and pool and activity areas.

    We didn't enjoy the traffic out on the main road.

    9.2

  • Andrea
      Brazil
    July 27, 2014

    The beds were too small for an adult and child

    8.3

  • Patricia
      France
    July 24, 2014

    The amazing pool and amenities. A very relaxing place, romantic and kid friendly as well!!

    Much of the stuff was a little "cold" and the food took forever to come at the restaurant! Internet was really slow and breakfast not included!!

    7.1

  • Harry
      United Kingdom
    July 24, 2014

    Great resort, lots to do, nice and relaxing.

    Staff in the Cafe at pool level were horrendously unhelpful, almost ignorant, and just didn't want to be there, bar staff were amazing, but you need new staff in your cafe, was a horrible experience of customer service!

    7.1

  • Dennis
      United States of America
    July 24, 2014

    The front desk was amazing in making our 48th Wedding Anniversary stay one we will always remember. Our appreciation to all of them.

    That our stay had to come to an end...

    10

  • Patricia
      United States of America
    July 15, 2014

    The staff and food were excellent!

    The room was old, the cleanliness was lacking. Hairball a on rug, dirty bathroom mirror, tv reception was bad.

    5.8

  • Joe
      United States of America
    July 15, 2014

    Room, staff, accommodations, pool, overall great service.

    Food prices too high, $22.50 per person for breakfast buffet! Business office prices too high. $2.00 per sheet to print and $2.00 per sheet to Fax! Use of computer should be part of resort fee and not $1.00 per minute!

    9.6

  • Carol
      Australia
    July 15, 2014

    Almost everything about the Hyatt Regency was perfect. On the first night at the Hyatt Regency while having dinner in the hotel at The Cascade Restaurant my 26 years old daughter began choking and only for the quick thinking waitress Jessica who saw what was happening and immediately called another waitress Marcela who proceeded to dislodge what my daughter was choking on. She had to do the Heimlich Maneuver where as a pea shot out of my daughter mouth. From that moment on the staff could not have done any more for us. We were not charged for meals in the restaurant, we were sent chocolate covered strawberries and bottled water to our room. I cannot say thank you enough to the great staff of the Hyatt Regency Grand Cypress.

    just that the beds where not well made every day.

    10

  • Rajiv
      India
    July 14, 2014

    Good location and centre of the city and staff. Was very curtious and we'll behavied

    10

  • Melissa
      United Kingdom
    July 14, 2014

    It was a great location and lots to do at the hotel if we weren't out fir the day. The breakfasts were really good and a nice way to start the day. The view from our bedroom window was amazing.

    The bed was really hard so not too comfortable. The entertainment that was on around the pool on some days was really loud and not very relaxing.

    8.3

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