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Hyatt Regency Hill Country Resort & Spa
9800 Hyatt Resort Drive, San Antonio, TX 78251 – Show map
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287 properties in San Antonio
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45 verified reviews
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Hyatt Regency Hill Country Resort & Spa's staff speak: English
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Outdoor Pool, Outdoor Pool (all year)
Tennis Court, Golf Course (within 2 miles), Pool Table, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Bicycle Rental, Game Room, Playground
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and costs USD 9.99 per 24 hours.
Free! Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and costs USD 19 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
Free! One older child or adult stays free of charge in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hyatt Regency Hill Country Resort & Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Pet Policy: There is a USD 50 per day charge for each pet. Up to 2 dogs not exceeding 75 pounds are permitted.
The resort fee includes:
- 2 complimentary bottles of water per day
- Internet access
- Full use of golf practice facilities and chipping green
- Prefered golf tee times, golf bag storage, and a golf bag tag
- Complimentary use of tennis courts (equipment not included)
- Bike rental
- Local and toll-free phone calls
- Self-service laundry facilities (excluding detergent)
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 45 reviews
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Not enough bikes for 8-10 year olds
Golf, Lazy river, pool area, room service
The food was a bit wierd and nothing regular, I just want steak and potatoes.
Beds are to small
the staff around the pools were nice. the activities-outdoor movie and smores was a nice touch.
I was very disappointed that te hotel had issues with the filters at the pool. the lazy river was so dirty that we never even got in it, which was a reason for choosing that hotel. although I know things happen, my family and I were not compensated for our loss on not being able to fully use the amenities the hotel had to offer
The Spa was awesome
The friendliness and helpfulness of everyone you saw. The water park and outdoor activities available. The breakfast buffet!
The selection of bikes to use were lacking and needed repairs, no ping pong balls to play. Life guards would have made me feel better when the kids got out if my view.
Love all the activities to do right there at the hotel, lazy river, pools, slides, sand, biking, golfing nightly s'mores and movies, it's was excellent
Our room had a few unwelcome creatures, ants but it was quickly fixed
The restaurants were very good and the pools, friendly personnel
That I left the room at 9:00 AM and came back at 17:30 and was not even clean while I was planning to arrive and relax not Instead I had to call and still wait another hour till the cleaning lady came, it is ridiculous that such a expensive Hotel doesn't have enough personal for cleaning, if you want to charge good then give a good service not just one way wining situation, and the day of my check out I had the privacy sign on and the check out time is till 11:00 AM and even with the check out time and the privacy sign on they knock in the door since 8:00 AM a couple of time , the cleaning lady, and staff of the hotel, then they were on time and then was enough personal to have that room ready for the next visitors but not to give a good service to the once that we were already in the rooms, and in the bar was very unpleasant to see two prostitutes well dress but it was clear they were prostitutes since several man were trying to make business with them, how can this be aloud in such a Hotel?, unbelievable disappointed and bad and uncomfortable feeling, we thought that we were on a dissent Hotel with healthy ambiance, we left with a very bad feeling or as we said very bad taste in our mouth,
Well maintained & friendly staff. Excellent customer service.
Hidden resort fee for activities we did not participate in.
I love the whole ambience, Texas Hill country chic/casual/elegant, and the grounds and amenities are awesome. Very comfortable bedding, the food is delicious and the staff is outstanding
I don't have any complaints
The Staff was excellent. I look forward to bringing the family there for the weekend.
The power went off for a couple of hours. No big deal but this made the showers very cold. :-) I suggest you have a pool cleaner standing bye around the lazy river. suggest - the pool cleaners have a two way radio to the lazy river Bar. this way people can put there order in and when they get there all they have to do is pick up their drink.
Lazy river and facilities in general
The drinks (alcohol) are not worth the money paid because of the low alcohol content. This is true of the bar by the main pool.
everything about this resort is fantastic, im booking again next weekend
location. lazy river. multiple restaurants.
service upon checking in. service of one "nice" restaurant. quality of food in said restaurant.
All around, in every area we encountered, the staff was outstanding.
So much fun
Great location, staff, and comfortable beds made our stay enjoyable. Beautiful grounds around resort and lazy river area. Very nice and spacious indoor facilities for conferences.
The useable grounds for bikers or hikers are non existent.Their 'nature trail' is essentially a path around their parking lot. Rooms seemed poorly insulated; we could smell smokers on balcony next door in our room!
The location was beautiful. I intend to return and explore the spa.
Can't think of anything
The staff was very nice. The valet and bell service were very accommodating, room service was prompt and delicious.
The rooms weren't nearly as comfortable for the price. I could've stayed at a much cheaper place with more comfort. When you book a suite, the most expensive room you would think that it would be very nice, not the case here. I was also disappointed in 30 minute wait for towels for my kids considering it was chilly out. Overall I would not recommend this to anyone. The JW Marriott is much more accommidating and a better price.
Location to surrounding area and activities for family
You'r staff make the stay wonderful They did grate with the kids
The price of the rooms is to high for the size of the rooms
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