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225 East Coastline Drive, Jacksonville, FL 32202, United States of America – Show map
|Business Room - Non Smoking||
|Deluxe Queen Room with Two Queen Beds and River View|
|Deluxe Queen Room with Two Queen Beds||
|Deluxe King Room|
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180 verified reviews
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Hyatt Regency Jacksonville Riverfront's staff speaks: English
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Outdoor Pool (all year)
Fitness Center, Hot Tub, Bicycle Rental
Food & Drink
WiFi is available in public areas and costs USD 9.95 per hour.
WiFi is available in the hotel rooms and costs USD 9.95 per hour.
Wired internet is available in the hotel rooms and costs USD 9.95 per hour.
Public parking is available on site (reservation is not needed) and costs USD 15 per day.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
Cribs are not available.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 179 reviews
Value for money
Show reviews from:
Set in the historic San Marco district of Jacksonville, Florida, only steps from popular sites, this completely non-smoking hotel features 2 on-site dining options along with an outdoor swimming pool....
Score from 153 reviews Good
Only 2 miles from downtown Jacksonville, this hotel is 1 mile from the dining and shopping options of Jacksonville Landing.
Score from 23 reviews Good
In Jacksonville, this pet-friendly hotel offers free property-wide Wi-Fi access and an outdoor pool. St. Johns Town Center, which has shopping venues, is 4.4 miles from this Florida hotel.
Score from 31 reviews Excellent
This Jacksonville, Florida hotel is next to Craig Municipal Airport. It features a seasonal outdoor pool, daily continental breakfast, and free Wi-Fi.
Score from 40 reviews Very good
The hotel is beautiful, and quite grand. Service was excellent, and everyone was very helpful and friendly. Our room was large and immaculate, with a nice view of the river.
Service was a bit slow in restaurant, and there were not a lot of healthy vegetarian choices.
Ambience, staff, location
Overall this is a nice property. A little pricey but met our needs
computers were down took 1.5 hours to register & get into room time was wasted. no discount for wait
Boat parade Fireworks
room was nice, clean, and comfortable
They gouge you on the price of food. The $19 buffet is a rip off. The quality of food was not that great. It's breakfast for crying out loud! I asked the staff where there might be a local coffee/diner shop they said you would have to walk 2 miles across the bridge. We didn't believe him so we walked a block and found a little cafe and breakfast for 4 for about the same price as the over priced buffet at the Hyatt.
The location was amazing! The view (water side) was great day or night. Customer service was good. Ability to eat at any time. Valet parking.
Water took a while to get hot. Two of the restaurants were near the entrance and the winter air oft found its home there. Valet parking was $20 a night, given the location paid parking was a given. This where I was given to write about my dislikes, I disliked the $20 parking fee.
Valet parking staff was quick.
The dinning room is slow.
Location.....expensive, but it was weeked of Geo/Fla football##!
Great location. Great staff
Room 601. I know this sounds crazy, but my friend and I both felt like there was a presence in the room. I don't believe in that stuff, but staying in 601 might have changed my mind.
Location and view
Most of the staff friendly and helpful.
Average decor, expected more from Hyatt. Carpet water stained and dirty. Our parking pass didn't work had to go back to reception to have it fixed.
The confusion with my reservation it was mixed up with another guest and I had difficulties checking in. Once the problem was fixed, I left my room for dinner came back and my key wouldn't work because they really didn't fix the problem. We were given a free breakfast for our inconvience, but I still had a bad taste in my mouth. I will not stay there in the future.
Your staff! My daughter and I were there for the Garth Concert. It was a part of my husbands' and my graduation present to her! She graduates from GSU in December!
There was nothing that we didn't like! We can't wait to visit again!
The view was fantastic, and I loved being able to open up the room.
The food was not on par with the rest of the facility.
The room was a good size & was updated nicely. The pool with the bar & view was nice. Went to attend a concet at the Arena, so the hotel was in a good location for that purpose.
The surrounding area didn't have a lot going on during the weekend I was there & most restaurants were only open during weekdays. Jacksonville Landing was a nice area, but not in itself an attraction.
I guy named Alex that worked the Omelet station. He not only made one of the best omelets I have ever had but he was efficient, courteous and provided great conversation while he cooked. Please recognize Alex for a job well done.
I asked if there was a water front instead of a city view room. I was immediately accommodated but was not told there was an upcharge. I am often upgraded without a charge so I thought I should have been notified prior to paying $100/night extra.
Location was great for UF/UGA Game. Staff do a great job with all the masses of people. Everyone was reasonably friendly considering the business volumes.
I thought the condition of the room was not up to Hyatt standard, especially when I consider the room rate being charged. It was a handicap room and the shower head, besides being broken, was something I would expect to find at a motel. The bathroom counter was chipped. Overall room needed general upkeep and updating.
The staff provided above and beyond service. Tiana customer service and Tony and Bryan concierge service went out there way to make my birthday and stay at the Hyatt remarkable! Thank you and I will see you again.
The rooms were smaller than expected and no fridge. But getting out was what it was all about.
Building was great, treated really well by staff and loved the fact that restraunts were open after the concert. the Nachos were best I have ever had.
Breakfast was just to expensive, sat down and couldn't make myself order.
The location was excellent! Right next to the Landing, a place with restaurants, bars and live music on the weekends. Attended for a Jaguars game and walked only 20 mins to the stadium. Very convenient!
The facility was not up to Hyatt standards. When we arrived, the parking garage had a "full" sign out front, but we learned later that it was only full to non-guests. Also, our bed did not come with a fitted sheet, which made it uncomfortable to sleep as we thought we would accidentally end up sleeping directly on the mattress (eww!).
I can't believe you did not have FREE wifi in your rooms. I have stayed at hotels at a much much lower rate and had free internet in our room. I will not stay at your Hyatt again because of this.
Staff was attentive, fast check in. Room was clean. And they were pets all over, maybe next time mine will go with me. Enjoyable stay
Cost of breakfast buffet was to much for what they offered. Food was over cooked, Omelet station was good.
Location to Arena
Was upgraded to a room ,that they charged me $70.00 more for then the reserved price from BOOKING.COM I was held up a check out and had to prove I had a BOOKING.COM reservation for price I was quoted. Treated me like a liar even though the were given a copy of my reservation from BOOKING.COM upon check in.
Staff was helpful and friendly. The room was especially spacious and clean and the views are beautiful.
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