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225 East Coastline Drive, Jacksonville, FL 32202, United States of America – Show map
Excellent location – rated 9/10! (score from 223 reviews)
Rated by guests after their stay at Hyatt Regency Jacksonville Riverfront.
|Room Selected at Check-In|
|Business Room - Non Smoking||
|Deluxe Queen Room with Two Queen Beds and River View|
|Deluxe Queen Room with Two Queen Beds||
|Deluxe King Room|
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97 properties in Jacksonville
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223 verified reviews
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Hyatt Regency Jacksonville Riverfront's staff speaks: English
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Outdoor Pool (all year)
Fitness Center, Hot Tub, Bicycle Rental
Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 15 per day.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free) , 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
Cribs are not available.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 223 reviews
Value for money
Show reviews from:
Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Hotel Wyndham features an outdoor pool with a deck, on-site Tastings Wine Bar and elegant rooms.
Score from 337 reviews Review score
Set in the historic San Marco district of Jacksonville, Florida, only steps from popular sites, this completely non-smoking hotel features 2 on-site dining options along with an outdoor swimming pool....
Score from 159 reviews Good
The Jacksonville Plaza Hotel & Suites is in the heart of this city's exponential growth.
Score from 426 reviews Good
This trendy Jacksonville hotel features an outdoor pool and spacious rooms with free Wi-Fi and a 42-inch flat-screen TV.
Score from 96 reviews Very good
Attentitive and friendliness of the staff. Rooms comfortable and very clean.
No fridge in the room to keep the wine chilled. Had to use a sink.
From the moment I checked in; to the final exit the entire stay was amazing primarily do to the efforts of the staff, Thank you Donna For the amazing job.. you all should give her a raise. in fact give the entire staff a raise, the worked very hard and ensured i had no troubles during my stay.
I know you all don't control the gift shop, but when you compare your staff to theirs it was painful to have to go in there to buy somethings, find a new vendor or take it over with your staff.
The maid beat on our door and woke us before 9:00 a.m. That was bad. They should not do that.
The staff was very nice and on hand. The rooms was very clean. I have no complaints at all.I enjoyed myself and plan to go back real soon.
Cleaniness and the views of the river and the city.
Did not have a bad experience. However, the steps from the parking garage into the building were a bit of a pain without a ramp for rolling luggage. A hotel of this stature could afford to put a ramp in, so you do not have to luge heavy suitcases up the steps. Also charging me for both parking and Wifi was a bit ridiculous, as well.
BUSSNESS CENTER YOU HAVE TO PAY FOR PAPER
I had a strange and unexpected experience on the first night, almost out of body, but definitely the highlight of the stay.
Nothing particularly bad to write home about but rather average for the price.
I loved the view of the room and the comfy bed.
Bad experience with a staff member, tried to make us pay more than our original price from booking
- The hotel is very good, the river in front of it is great - don't miss a quick Jacksonville water taxi trip!
- security is not good. The hotel can be accessed through many entrances that have no security guards or any secure doors! A homeless guy entered the hotel in front of me and got into an elevator then disappeared! - so many homeless people in front of the hotel on the river walk
An central location for business in Jacksonville. The hospitality from check-in to check- out was excellent. The staff is to be commended. Everyone from Valet, reception, housekeeping to security were courteous and attentive to the needs of the guest.
Hotel needs a facelift, updates, etc. It can use new carpeting, curtains, furniture, etc.
Very clean and pretty rooms. Friendly staff. Beautiful view from the rooftop + nice hot bath!
Had a room with river view which was fantastic.
Wifi only free in the foyer
Location...perfect for attending the Moran Theater and Riverwalk area.
Paying to park and paying for a view of the river.
Front desk upon arrival. Restuarant/ food. Service and friendliness of staff.
We came to go to the TaxSlayer Bowl. It was right near everything we wanted to do. The staff was extremely friendly and helpful. We ate in the hotel to watch the games the night before and they had huge big screens set up for us all to enjoy.
The pillows were a bit too mushy for our taste and we thought the food onsite was a bit over priced. However, the restaurants nearby had AMAZING food!
Staff, location, food, service, parking all great. Right next to Jacksonville Landing.
Wifi and in-room movies need work.
The staff was very gently and very helpful...The food was excellent... The fireworks in front of the hotel for the New Year was amazing, perfect...we recommend
There is no indoor pool.
Location,view,location,view!!!! I upgraded on site to a view of St. John's River. I also liked the quietness of the facility on the weekends.Peaceful,We were not disturbed while sleeping by cleaning staff.
Now for the negatives. First cost of parking very expensive.Weekends we had 2 men involved with moving bags from car to room.My understanding from staff is that only the bellman does this job. On this day the doorman got involved by moving it from car to entrance of building,only feet away then bellman took it from there to the room.What was the point of this??My thought is for You to pay more tips. Not cool! No refrigerator for room,additional cost of $25.Lastly,My hubby &i stay up very late. The temperature of water is barely lukewarm from about 2-7a.
Check in process and overall standard of the hotel and location
Lenny and everyone at the desk
Liked the waterfront view from the room.
wished balcony was large enough to step out onto and sit
The hotel is beautiful, and quite grand. Service was excellent, and everyone was very helpful and friendly. Our room was large and immaculate, with a nice view of the river.
Service was a bit slow in restaurant, and there were not a lot of healthy vegetarian choices.
Ambience, staff, location
Overall this is a nice property. A little pricey but met our needs
computers were down took 1.5 hours to register & get into room time was wasted. no discount for wait
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