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311 South 4th Street, Louisville, KY 40202, United States of America – Show map
Excellent location – rated 9.5/10! (score from 186 reviews)
Rated by guests after their stay at Hyatt Regency Louisville.
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60 properties in Louisville
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186 verified reviews
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Hyatt Regency Louisville's staff speaks: English
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Tennis Court, Golf Course (within 2 miles), Fitness Center, Indoor Pool
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 13 per day.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 186 reviews
Value for money
Show reviews from:
This hotel is in downtown Louisville and is within a 5-minute drive of the Kentucky Derby. The hotel offers a gym and free Wi-Fi in every room.
Score from 230 reviews Good
Overlooking the Ohio River in downtown Louisville, Kentucky, this hotel features a full-service spa and 6 restaurants. It is adjacent to the Louisville Arena and has free Wi-Fi in public areas.
Score from 314 reviews Excellent
This hotel is one block from the Kentucky International Convention Center. It features an indoor pool and free Wi-Fi. A continental breakfast is served every morning.
Score from 132 reviews Very good
Providing skywalk access to the Kentucky International Convention Center, this hotel is a 15-minute walk from Louisville Slugger Field and has an on-site restaurant and sports bar.
Score from 72 reviews Wonderful
They lost my reservation from booking.com so they rebooked because they spelled my name wrong I ended up getting charged twice for the room I talked to over five front desk assistants and that still did not fix the problem it took me over a week of trying to get it fixed such a hassle
The hotel itself was nice and in a great location
The room was dirty. Literally visible dust in the bathroom and bed areas. The hair dryer had so much gunk from previous people using it... I wouldn't even touch it. The pillows are tiny, I mean toddler size and they weren't even fluffy. For the money we spent on this room we were so disappointed.
The location is the only good thing about this hotel
Stayed at Hyatt hotels all around the globe. The hotel wasn't bad, but not up to Hyatt standards. Staff wasn't very knowledgable about the town.
Overall decent place. Comfortable bed.
Bathroom in room was not up to an excellent standard for the quality of the hotel. The tub was too small.
Beautiful building. Welcoming staff. At check out staff was concerned about the enjoyment of our stay.
Had to switch rooms because the matress had questionable stains.
The staff was great
Tub did not look like it got cleaned. There was hair near the drain, on the sides, and on the wall. Beds are a bit hard
Beautiful common spaces in hotel, comfortable bedding Staff was excellent
I did not like that the business center charged a fee for hotel guests. Also all of the hot drink places around the hotel closed at 6pm. so no after dinner coffee or tea. Trying to find the parking garage was another problem.
Conference facilities were nice.
My daughters bed made terrible sounds whenever she moved. My bed was really lumpy. The mattress pad was askew and the bottom sheet was not tucked in.
The hotel is beautiful and the staff very attentive. We really enjoyed a room service breakfast and were surprised at the excellent meal!
The bed and pillows were terrible. I didn't sleep well at all.
The location was great, but there really needs to be better signage. We drove right by several times before accidentally finding it.
Bed is kind of - anh. Wifi is slow unless you pay for extra high speed. Hotel carpet, wallpaper, furniguture, etc. - has been updated, but still feels like a 1980s building.
The staff at the hotel is great. The hotel is located right next to 4th St. Live. Lots of restaurants and music venues nearby. Valet parking is $20, but during special events, public parking is likely to be $15 anyway.
The noise outside the room; the bed made a noise every time I turned over.
What I liked most was the location.
Great stay in the heart of everything! Price was a bit steep, but we were there on a busy weekend!
loved the sky walk to yum center , wasn't aware this was there but the staff let me know at checkin
I had trouble finding the concession on fourth floor. Signage would be helpful.
I liked many things. Especially the room and the access to the convention center
Paying for parking. You where staying in their hotel and had to pay to park. No refrigerator in our room had to request it.
Room was clean and close to our event.
Superior service, incredibly friendly and accommodating staff. Charlie, the Resteraunt Manager and Jean in Sway bar were both outstanding examples of customer service and the reason we will always stay at Hyatt Regency in the future for business and personal travel.
Quite room in 15 th floor with nice view of city.
Furnace was very noisy making it hard to sleep.
Located within walking distance to many restaurants and attractions.
The staff is amazing. I want to give special thanks to Andreea for the exceptional customer service experience. Better customer service than I have ever had at the RitzCarlton and Four Seasons.
Great location! Walking distance to KFC YUM center and plenty of great restaurants!
The room was perfect and the overall appearance of the inside of the building is stunning. Great restaurants nearby!
Staff was friendly and helpful. Gave us great suggestion of places to eat and drink outside of the hotel.
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