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201 South Columbus Boulevard, Philadelphia, PA 19106, United States of America – Show map
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231 verified reviews
They speak your language!
Hyatt Regency Philadelphia at Penn's Landing's staff speaks: Polish, Spanish, English
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Terrace, Sun Deck
Sauna, Fitness Center, Massage, Indoor Pool (all year), Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 25 per day.
Private parking is available on site (reservation is not needed) and costs USD 32 per day.
Room Service, Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Polish, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 229 reviews
Value for money
Show reviews from:
In central Philadelphia, this hotel features free Wi-Fi access and a daily breakfast, served every morning. The hotel is 13 miles from the Philadelphia International Airport.
Score from 610 reviews Very good
This 4-star hotel is located in downtown Philadelphia, a short walk from the Walnut-Locust Subway Station. The historic hotel offers a spacious fitness center, a gourmet restaurant and spa services.
Score from 160 reviews Excellent
This luxury hotel in Downtown Historic Philadelphia features an on-site restaurant with city views, a full-service spa, and a state-of-the-art fitness center.
Score from 375 reviews Wonderful
In the center of the historic district, only one block from the Liberty Bell and Independence Hall, this European-Style 4-Diamond hotel offers refined and elegant accommodations in the heart of...
Score from 277 reviews Wonderful
The location of the hotel, the room, and view were great. We'll be back!
Expensive parking and no free wifi
The parking was too costly.
The TV didn't work. They sent someone up to fix it and couldn't. We asked if we could have another room and they said they would investigate. After nobody got back to us, we inquired at the desk.
i don't think anyone should pay $25 to reheat food in a microwave.
everything! The river, the river walk. Location to good restaurants and historic stuff and battleship NJ. My wife was so pleased we had sex three times.
The breakfast kid didn't know what he was doing. And the eggs and potatoes were not fresh.
Nice large bathroom Beautiful waterfront view Friendly staff
Very basic room setup Paid wifi $32self park/$42 valet No 24hour room service
I couldn't stay longer
The location was great!
I paid for a bus service to the Philly marathon from the hotel and the bus never showed up. The concierge told us it was on its way 20 minutes before race starts. An unfortunate encounter with a member of restaurant staff lead me to ask for her name to write a letter to Hyatt. At 2am when our whole room is sleeping a security guard bangs on the door saying I threatened her. No- I asked for your name because service was not good. When I describe this to the hotel manager at checkout he says they will take movies off our bill for to accommodate for the inconvenience. We never ordered movies nor turned on the tv. Upon arrival home I found out they had charged for gift shop items we never purchased as well. Needless to say this was an awful experience at an expensive hotel.
web check in/out. Very friendly staff and bartenders!
Too expensive overnight valet - $42
The staff was very polite & accommodating, a couple of issues arose and they took care of them with no question.
We had to stay in an ADA handicap accessible room. The bathroom was not really ADA rated. The full tile floor was VERY dangerous to someone who had trouble walking. My wife almost fell 3 times. The shower also should be refigured, it does not make sense the way it is designed, it floods the bathroom the way it is now. I also think breakfast should be included in the room rate.
Rooms were clean and spacious. Restaurant food was good. Excellent location.
The person who answered the reservation line quoted one price for valet parking, Booking.com has another price listed, and I was charged a different price. When I inquired, I was initially dismissed, then told it was tax (which it's not). The indifferent, sometimes hostile customer service was the norm throughout my stay. Not a bad hotel, but there are many others close by and slightly cheaper. I travel often, and I won't choose this Hyatt again.
Staff staff and staff. Give please credit to their helpfulness and friendliness! Views; location great although a bit of a walk to the city center. Food; conference but yet the buffets were delicious, so were the break snacks. Gym; a good size gym well used by the guests.
If I need to find an item to list on the 'to-be-developed' it is the elevators. I was on an upper floor (21st) with magnificent views over Delaware River but I missed a couple of session begins in my conference because of waiting so long for the elevator. The high building needs an extra set of elevators, or the a Destination Control i.e. more intelligence to the elevators to optimize the travel between the highest and lowest floors between four cars. Get KONE Inc. Elevator people to the building please! :)
The walls were a bit thin. I woke up in the middle of the night to people walking and ralking rather loudly in the hallway. Never thought I'd be able to hear a perfect conversation happening outside my door while I layed in bed. The bed was uber comfortable though.
The staff, especially Chris Matlack, all genuinely helpful and engaging. The location, with views over both city and river, within a few minutes' walk of the centre.
The lack of a pavement ("sidewalk") from the front door to the main road, only a ten metre stretch but an oversight none the less.
Went away for my 25th Anniversary and the staff spoiled us silly. They made sure everything was great and did everything they could do to make us happy. Helped with cabs, hotel shuttle, extra towels....just great people and a beautiful hotel.
The bar restaurant for happy hour was the only thing that was very plain. No thrills on food and the tables were all chipped up. But in the big scheme, it really diddn't matter.
Location was great for walking around and having access to a rental car at the location
We arrived at 12:30am and had to walk to the local market to get a sandwich as they stopped room service at midnight. Room was not cleaned the following day as we checked in in the "morning". Room was dusty and we saw only one cleaning lady cleaning the entire floor. Overall would not recommend this hotel
The view from our room was amazing!! The room was quiet cozy and extremely comfortable. There were a number of attractions close by. This was a great choice
Accommodations were excellent. On the map the location looked a bit distant from the historic mile; but it was very well situated. Staff was very helpful helping to plan our tour.
The bus took us to restaurant and picked us up
Great location. Convienent. Most comfortable bed around.
Poorly run. If you have ever worked in the service industry it is so obvious how many flaws they have. The staff, not there fault, has been poorly trained. The management has no clue on what they are doing. I assumed hired outside the company. I could get in more detail. But it would go on for days. Go elsewhere for the money
Easy to get to visit the best tourist spots in Philly. Easy walk to a lot of good restaurants.
Wine list needs help. Suggest looking at 90+ rated wines the nearby Sheraton serves.
Location and view were great. Room was updated and clean. Room service was fast!
Bar was somewhat crowded around happy hour and we stood at the bar for 5-10 minutes with no service so we left! Room service stops at midnight...
Convenience to everything yet very comfortable and quiet when desired. Would have liked an early morning coffee bar... Even if you had to charge.
It was all good
Good location with the park just outside and walking distance to most
"King" bed was much closer to a queen, and not very comfortable. I also had to catch and correct several double billed items at checkout