Hotel staff reacted and responded well to initial problems: luggage not brought up to our room after repeated attempts to get them to do so and initial room too small for us. We were offered different, more spacious corner room with great Times Square views, but even then, had to move luggage ourselves, even though we were told it would be taken care off. Partial refund offered, which was appreciated. Location unbeateable for Times Square area and transportation options to rest of Manhattan and beyond.

Dimitrios Grècia

Clean hotel in a great location. The staff was very friendly and helpful

Marcus Estats Units

Centrally located for plays, decent room size and layout and decent view.

Andrew Estats Units

The location was excellent, and the room size was very good along with features of a free use safe plenty of suitcase storage. It also had a good view of New York city streets and buildings. The room service was also excellent, this being changing of towels , bedding etc.

Steven Regne Unit

Great central location, excellent rooms with bottle water refreshed every day.

Colin Regne Unit

Great location right on Times Square. Good disabled guest facilities. The room was nice, modern and cleaned daily. Staff were very nice and always helpful.

Liam Regne Unit

Excellent and clean room with very comfortable beds. Great location for everything Manhattan has to offer. Breakfast next door was very nice. Friendly staff.

Niels Països Baixos

Property was clean and very close to the centre. Literally 30 seconds walk to Time Square Main Centre.

Krishan Regne Unit

Great rooms and views from the rooms, and absolutely fantastic location - everything was in walking distance

Rami Alemanya

We had booked a family room, with 2 double bed. The beds were comfortable and they accommodated us in a hypoallergenic room due to my allergies. The room itself was quite small.

Kay Suïssa