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134 Fourth Avenue (corner of 13th Street and Fourth Avenue), New York City, NY 10003, United States of America – Show map
Excellent location – rated 9.4/10! (score from 190 reviews)
Rated by guests after their stay at Hyatt Union Square New York.
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189 verified reviews
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Hyatt Union Square New York's staff speaks: French, Spanish, English
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Fitness Center, Bicycle Rental, Bikes Available (free)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 13 years stays free of charge when using existing beds.
Up to two older children or adults are charged USD 50 per person per night when using existing beds.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 190 reviews
Value for money
Show reviews from:
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Centrally-located in midtown Manhattan, this New York hotel is a 10-minute walk from both Central Park and Times Square.
Score from 3051 reviews Good
Great room, clean, and bed was comfy; no view (or rather, we viewed a lot of fire escapes, but this was not a priority, therefore not a drawback). Staff was great about holding our bags before and after check-in's. Would definitely book again.
Very friendly staff, super comfortable bed. Ideal location.
Lighting in room and bathroom was awful! Impossible to put on make up, for example.
The shower faucet/ handle fall off. No shower cap/ minimal anemity, no info we can ask for additional anemity if needed be. Room cozy, yet very small though.
Walking distance to Union Square subway, shops and great restaurants. Cool artsy hotel that makes great use of space. Rooms small but have everything you need and bathroom sparkles.
Apparently wi-fi is only free if you book with booking.com! Otherwise it's expensive. Only valet parking which is expensive although hotel directed us to parking garages nearby which were much cheaper..
Very clean and contemporary.
Room was small. We had requested no down bedding which was not what we found. We had to call housekeeping.
Great hotel in NYC because it is new and clean Good for couples and single persons Staff efficient and friendly Great restaurant
Excellent staff , nothing too much trouble
For such a trendy hotel with young staff and in a youthful location, the staff was very sweet and accommodating to an elderly couple.
The hotel is relatively small and was nice to come back to after a day in the city. The staff was very friendly and the room was very comfortable. I also enjoyed the adjoining restaurant, The Fourth; good food & drink.
Excellent location, just off union square. Very funky hotel with great food.great, large shower. Very comfortable bed. Very friendly waiter and bar staff.
Small room, but to be expected in NYC. Food was pricey, but again, to be expected for this quality in location.
Room service, breakfast quality, room design and fixtures quality. Excellent bed. Good location.
Room heating was weak. I did not like how the lobby smells. There is a very strong scent that I would rather avoid.
The location. The housekeeping staff was prompt. The room was very quiet.
The main restaurant staff seemed indifferent and not particularly attentive. Service was very slow and the drinks were terrible. The bathroom doors were difficult to close and open.
The staff was great.
Terrific choice -- restaurants & lounge very good; perfectly located.
Room was comfortable but awfully small -- needed more spacious closet/storage. Had to leave bags out lying on the floor.
Rooms were the most stylish and comfortable that I have stayed in recently -- exceptional, and I would highly recommend them Lobby felt fresh and modern Location was good but perhaps a bit too removed from the energy of Union Square
Staff made me wait for 45 minutes while they tracked down my reservation when I arrived. I was not offered a drink or any type of additional comfort while I waited. It felt extremely unprofessional and inconsiderate for a hotel of the Hyatt's caliber. Very disappointing. A top notch hotel would have tried to make me comfortable while I waited.
The hotel is in a great location close to our daughters who both live in Union Square. It is very conveniant to major name shops and a cineplex. It is just a short cab ride to the Village for great restaurants and great shopping in nearby Soho. The on site restaurant,Fourth, had excellent breakfasts during our fantastic 8 day stay. We will definitely choose this hotel again for future stays in NYC.
Fitness room Lobby decor
Tiny rooms Tiny sink area in bathroom tried to bill me for packages assistance !!!
We loved the very welcoming, courteous and helpful staff, beautifully appointed rooms, cleanliness of everything and very convenient location. The Fourth restaurant and Singl bar were great. We would be inclined to stay at this hotel every time we visit NYC.
The bed was very comfortable and I liked the availability of the adjoining restaurant "The Fourth".
We would have liked it if a hot breakfast was available instead of only a continental breakfast at the adjoining restaurant.
The decor was pleasant.
Compared to the price we paid for our room it was pretty disappointing. Also, I thought that there would be a better view.
my room was right next to service elevator and was make noise day and night. I did not realize it until 3rd day of stay and requested change of room which they did for last 2 days of my stay there.
Personal care is provided by staff. Service is quick and unobtrusive. When we had a problem with previous occupants smoking in bathroom and the leftover smell, we were moved immediately to an upgraded room. Awesome front desk.
Only issue was previous people had smoked in bathroom. Definitely not the hotel's fault. When pointed out, we were moved immediately to an upgraded room.
The people at the front desk were absolutely lovely. There were three on Friday night when I arrived and another three on Saturday night when I left. They made me feel welcome and helped make my day-long trip to NYC much more pleasant.
I couldn't tell what the smell was coming from, but there was a musty odor around the bathroom sink. Also, the clock on the clock radio was bright and disturbed my sleep a few times.
Location, amenities, tidy exquisite room
The location was awesome, close to whole foods and good for getting around the city and shopping
the room I was in was awful! next to the stairwell, the doors continually slammed shut which made sleep very difficult. The staff for the most part were helpful, but not over accommodating....think it would be helpful for them to get to know the city a little better.
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