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134 Fourth Avenue (corner of 13th Street and Fourth Avenue), New York City, NY 10003, United States of America – Show map
Excellent location – rated 9.4/10! (score from 189 reviews)
Rated by guests after their stay at Hyatt Union Square New York.
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189 verified reviews
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Hyatt Union Square New York's staff speaks: French, Spanish, English
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Fitness Center, Bicycle Rental, Bikes Available (free)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 13 years stays free of charge when using existing beds.
Up to two older children or adults are charged USD 50 per person per night when using existing beds.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 189 reviews
Value for money
Show reviews from:
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In Manhattan, New York City, this hotel is less than one mile from Times Square and the Broadway Theatre District. It features 2 restaurants, a bar and free Wi-Fi.
Score from 596 reviews Very good
The decor was pleasant.
Compared to the price we paid for our room it was pretty disappointing. Also, I thought that there would be a better view.
my room was right next to service elevator and was make noise day and night. I did not realize it until 3rd day of stay and requested change of room which they did for last 2 days of my stay there.
Personal care is provided by staff. Service is quick and unobtrusive. When we had a problem with previous occupants smoking in bathroom and the leftover smell, we were moved immediately to an upgraded room. Awesome front desk.
Only issue was previous people had smoked in bathroom. Definitely not the hotel's fault. When pointed out, we were moved immediately to an upgraded room.
The people at the front desk were absolutely lovely. There were three on Friday night when I arrived and another three on Saturday night when I left. They made me feel welcome and helped make my day-long trip to NYC much more pleasant.
I couldn't tell what the smell was coming from, but there was a musty odor around the bathroom sink. Also, the clock on the clock radio was bright and disturbed my sleep a few times.
Location, amenities, tidy exquisite room
The location was awesome, close to whole foods and good for getting around the city and shopping
the room I was in was awful! next to the stairwell, the doors continually slammed shut which made sleep very difficult. The staff for the most part were helpful, but not over accommodating....think it would be helpful for them to get to know the city a little better.
Location, a block from Union Square More or less brand new Friendly staff
Noisy air conditioning Limited breakfast menu
I had an inside room, looking out on the courtyard. Best of it was the quiet! Never knew I was in the city. And didnt notice any noise from the corridor outside either. The shower was great, too!
The Brazilian restaurant in the basement was quick and easy with very nice attentive staff, but I guess I'm not a fan of Brazilian food. Not their fault. Just a matter of personal taste.
easy location a block off union square. Generally a functional hotel, good bed; some noise from hallway but didn't disturb my sleep. It wasn't the quietest hotel I've had, but there are far worse in New York.
we checked in late (11:30pm) with some bags; their (manual) revolving doors were a mess to try to wheel our suitcases through - there was no doorman and the desk clerk didn't even make a half effort to help or apologize that the hotel had such doors. at checkout, also had a weird experience as the clerk made a strange comment when we refused for him to get us a cab because we had called an uber. It was 6 am, so maybe it was a joke I just didn't get. He did help us with bags though. there were a couple pink spots on the duvet cover.
Parquet in the room; good position of the hotel; cleaning.
Size of the room: too small; no view of the city; noisy air conditioner.
Proximiity to the NYU dorms. Modern and well equipped rooms, convenient location adjacent to Union Square , v friendly and courteous staff ( They even helped move my son's luggage to the adjacent dorm ) .
Having stayed in NY several times, the size of the rooms is always an issue . Nothin specific to Hyatt. However i am glad that the rooms are quite modern , with all basic amenities and more available.
The location is ideal for me visiting my daughter at NYU. The relatively small size of the hotel makes it easy & accessible as a home away from home vs vacation type get away.
I was disappointed with the limited room service menu despite the on site restaurant. Sometimes the ultimate luxury is not having to leave the comfort of your room!
If you want a quiet location close to everything in Manhatan safety and confort and great serviço this is the hotel
No free wi-fi
Subways close by. shopping and location excellent
Rooms were a bit small
Staff n service
Client focused staff regardless of who you spoke with -a very consistent experience where you felt staff cared about making your stay enjoyable.
The hotel is very good, clean and comfortable. There are lots of things to do nearby so it's perfect to spend time over a weekend visit to New York City.
Clean, welcoming for pet (would not have booked if not dog friendly); comfortable, convenient for stay in Greenwich Village
Not a major issue but check in staff didn't realize that when checking in with a dog a bed, waterdish, etc. should be provided. She knew fee for dog and it was on reservation. A little more training perhaps.
Wifi was not free
The staff was wonderful: friendly and helpful. The facility is beautiful and at a great location. Our room was well-appointed and surprisingly quiet.
The price tag was a bit steep for a Saturday overnight. Wi-fi should be included in the room price.
Staff were excellent, welcoming and helpful.
No stairs when one lift was out of action.
Great decor and style, very clean, friendly staff.
Sink faucet awkward, bathroom lighting too dim to comfortably do make up.
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