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Newest reviews for InterContinental New York Barclay

  • Jacqueline
      United Kingdom
    August 14, 2014

    I was not told the hotel would be under refurbishment. There was no fridge in the room. Room service was not available which is essential for travelers coming from abroad and for business travelers. Also paying for wi-fi is so out-dated. It should be free!!!!!!!!!!!!!!!

    6.7

  • Loretta
      United States of America
    August 3, 2014

    The 20's style deco. The hotel was very clean and the rooms were big.

    10

  • Anonymous
      United Kingdom
    July 31, 2014

    nothing

    noise, poor décor,high price, poor choice in bar/menu, no room service, no in-room bar, poor sports facilities

    4.2

  • Terri
      Switzerland
    July 28, 2014

    Location and price

    No advance notice of the implications of upcoming renovations. No room service, no breakfast buffet and very poor service overall particularly at the front desk. I have stayed here many times before and enjoyed my stay.

    4.2

  • Marina
      United Kingdom
    June 27, 2014

    good location , good food and good personal.

    background noise in the room (central air-conditioning blocks outside of the room )

    7.5

  • Izelle
      United Kingdom
    June 23, 2014

    Great location!

    7.1

  • Haim
      Israel
    June 19, 2014

    location size of room service by staff breakfest buffet price

    noise in rooms

    8.3

  • Ahmed
      United Arab Emirates
    June 17, 2014

    Thank's Thank's for all staff

    Nothing much. ....

    10

  • Anonymous
      United States of America
    June 2, 2014

    Really fine old line hotel next to the Waldorf, very class but much better for my budget.

    Had limited elevator service, 2 of 3 on one bank were down, one of 3 on the other bank was down. Only one set of doors to the street were accessible, although they had doors on 3 sides of the building.

    9.6

  • Anonymous
      Brazil
    May 26, 2014

    location

    restroom too old

    6.7

  • Peter
      United Kingdom
    May 20, 2014

    Room and amenities are good and comfortable.

    Bathrooms are very small.

    7.9

  • Marc
      United States of America
    May 20, 2014

    Hotel location was perfect.

    Room Rate was very high for quality of room and hotel in general. Wifi was not free.

    7.1

  • David
      United States of America
    May 16, 2014

    Location and the staff. I extended my stay by a day and they accommodated my request and kept me in the same room.

    10

  • Anonymous
      United Kingdom
    May 13, 2014

    An excellent hotel in a great location

    In need of a little modernising

    10

  • Julio
      United States of America
    May 13, 2014

    Great location, very nice hotel, extremely clean and spacious room. I would recommend it to anyone very highly.

    the bathroom could have been a little bigger as it was smallish in comparison to the room. Not that I didn't like it. Its meant as a constructive observation. Overall, the hotel was excellent.

    8.8

  • Selva
      Turkey
    May 12, 2014

    The hotel is in a great location, very central. The lobby is spacious and nice. The rooms are comfortable. I had stayed there before and liked the hotel, so wanted to stay there again with my business guests.

    I had business guests, and was very disappointed by the behaviour of the check-in staff. They were not very nice, polite or helpful during check-in. We had asked for 1 hr early check-in during booking and when we arrived some of our guests received a smaller room without asking for consent, and some of our guests were not offered anything, but only were said "we do not have the rooms ready". I think in such a hotel, the staff should be nicer and more polite even if they cannot help with the early check-in.

    7.5

  • Nicholas
      United Kingdom
    May 11, 2014

    Professional, friendly staff. Elegant lobby and traditional charm of rooms. Location. Cleanliness. We were on 14th floor and found the facility quiet.

    Gym had reasonable equipment, but fitness area is a bit dull. Room furniture (for example, desk and safe) is a bit dated.

    8.8

  • Valeriy
      Kazakhstan
    May 10, 2014

    Good location, just steps from Grand Central.

    Really old hotel with broken elevators and rooms' facilities out of 1980s.

    4.2

  • Eric
      United States of America
    May 8, 2014

    Lovely rooms, well maintained, great fitness center, great internet service.

    I booked an executive king room, and was given a standard room upon checkin. After I complained, I was moved to the room I paid for. I didn't appreciate them trying to give me an inferior room than the one I paid for!

    9.6

  • Anonymous
      United States of America
    May 4, 2014

    Location

    NO INTERNET WITHOUT FEE. Reason to stay away next visit to NYC. Ancient Bathroom. Room Lights Inop...never repaired during visit. Bed completely worn out.

    6.3

  • Kim
      United Kingdom
    April 29, 2014

    Old Style comfort.

    Price of breakfast. Slow free internet. Forcing you to pay if you wanted decent speed.

    7

  • Domenica
      United States of America
    April 27, 2014

    The location and the ambiance

    Water pressure

    8.8

  • Andrew
      United Kingdom
    April 23, 2014

    The concierges were very helpful and friendly, and the room was a really good size for NY. Very comfortable bed (always important), and in general a very nice hotel.

    One rude member of staff at check-in, who despite my wife being stood next to me, addressed me only and asked me to "write down the name of (my) second guest". I felt this was antiquated and sexist and my wife was really quite put out by it. Also we were shocked to find out that the charge for a phone call to Canada would be $18.00 for the first minute - how on earth any company can justify that kind of premium I can't understand. Needless to say, we made the call from our UK mobile phone at a fraction of the price.

    8.3

  • John
      United Kingdom
    April 13, 2014

    The foyer

    The bathroom

    7.5

  • William
      United States of America
    April 5, 2014

    I go to NY yearly. I have stayed at many lovely Midtown hotels. The stay at the Intercontinental was the best. Very clean, a great staff, and a warm cozy feel in the heart of all the hustle and bustle of the city. I'll be back!

    It was all great!

    10

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