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151 Haywood Street, Asheville, NC 28801, United States of America – Show map
Excellent location – rated 9.1/10! (score from 216 reviews)
Rated by guests after their stay at Hotel Indigo Asheville Downtown.
|Deluxe King Suite with View - Non-Smoking|
|Executive King Room with Mountain View - Non-Smoking|
|Queen Room with Two Queen Beds|
|King Room with View|
|Executive Queen Room with Two Queen Beds - Non-Smoking|
|Queen Room with View|
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54 properties in Asheville
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217 verified reviews
They speak your language!
Hotel Indigo Asheville Downtown's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
Wired internet is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Vending Machine (drinks), Shuttle Service (surcharge), 24-Hour Front Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 216 reviews
Value for money
Show reviews from:
In Asheville, North Carolina, the self-catering Biltmore Residences offer free Wi-Fi access. An outdoor pool and a hot tub are on site for guests’ enjoyment.
Score from 1059 reviews Wonderful
Featuring indoor and outdoor pools, this pet-friendly property features views of the Blue Ridge Mountains and a daily continental breakfast.
Score from 520 reviews Wonderful
The Asheville West Country Inn and Suites is located 10 miles from the historic Biltmore Estate. Guests will enjoy a daily breakfast during their stay and access to a seasonal outdoor pool.
Score from 266 reviews Wonderful
The Haywood Park hotel is in downtown Asheville, just a 10 minute drive from the Biltmore Estate. This hotel features a flat-screen TV and an iPod docking station in each suite.
Score from 60 reviews Wonderful
April 30, 2015
Staff was wonderfully friendly. Room was beautiful. Location was very convenient.
April 28, 2015
HBO cut out in middle of movie
April 28, 2015
Was on side of interstate- so noisy kept waking up staff was exceptional even offering umbrellas in case of rain
April 25, 2015
The staff was super friendly and exceptionally accommodating. The room was great! Great view, great shower, and an overall fantastic feel. Thanks for a night to remember.
April 22, 2015
Staff refused to acknowledge problem with extractor fan in bathroom. That's beyond rude and way below the level of service I expect in a hotel of this caliber.
The mountain view from the bed in the corner room we stayed in was just spectacular. A very comfortable place to watch the sunset.
April 16, 2015
it was all a great experience.
The staff was wonderfully welcoming and friendly and helpful.
April 15, 2015
In a bit of a dodgy area.
Friendly staff, clean, nice big rooms and good breakfast.
April 11, 2015
Only a minor minor glitch with clock not set at DST, which mattered since I was there for a meeting. HOWEVER, the coffee person at the lobby counter took care of it as soon as she heard me tell somebody standing in line and gave me my coffee complimentary to make up for the inconvenience. What incredible service!
Ease and cordiality of check-in, valet service, restaurant service, the quietness of the lobby and cafe are, the small samples of food and beverage, the bed was wonderful, the shower really unique. Loved the whole experience.
April 7, 2015
I liked that the Valet offered us a deal, 15.00$ instead of 30.00$ thank you.
April 7, 2015
Everything! Awesome town, awesome hotel and awesome staff. Most pleasant traveling experience ever!
April 5, 2015
Penthouse suite didn't have a balcony like the pictures portrayed.
Location, cleanliness, staff, easy parking, and views of the mountains and Asheville.
March 29, 2015
When we arrived the hotel didn't have our reservation, however, they allowed us to use the lobby computer. I printed out our Booking.com confirmation which they immediately honored, even gave us an upgrade on room and put us on the top floor for a beautiful view of the mountains. Staff from free parking attendants to the front desk to the maintenance folks were all extremely attentive. Lovely room with comfortable bed and hugh shower. Great place to stay while in Asheville
March 24, 2015
The Front Desk had a computer mix-up at check-in, with the front desk giving keys to the same room for 3 different couples; fortunately we arrived 3rd, to find the 2nd couple walking in on the 1st couple. The biggest thing that needs to be improved though is the shower head...the water pressure in our room was basically a trickle. Not sure if this was some sort of low-flow thing, but the toilet and sink seemed normal, so my sense was that it was just a cheap shower head; that huge shower would be awesome with a rain shower head. Finally, the price seemed a bit steep when compared to other boutique hotels we've enjoyed, especially considering it was off-season. The parking situation is pretty tight, but not a show-stopper.
Hotel Indigo is very modern, and extremely clean. The location in Downtown Asheville is perfect. Everything has a pretty cool vibe, from the lobby to the room! It definitely has all the elements of a top flight boutique hotel...it just needs a little more attention to details from the staff (see our check-in experience next) to the facilities folks (upgrade the shower heads). That said, I would definitely consider staying there again, but the price point would probably have to be a bit more reasonable. Hotel Indigo features an excellent restaurant for a relatively healthy la cart breakfast, which is extremely well priced.
March 22, 2015
It was really expensive, I think a bit overpriced.
We loved the hotel, it was just gorgeous and very stylish. The bathroom in particular was huge and the shower was the nicest I've seen in a hotel. They have a smallish but nice gym. The location was nice too, within a decent walk of the arts district and fine dining.
March 22, 2015
We were on the 9 th floor with a great view of the city! King bed was very comfortable and some of the best room service we have ever experienced! Fast and delicious!
March 22, 2015
I wouldn't say bad at all.....the check in area feels a little cramped and therefore we thought perhaps the rooms wouldn't be what we expected. We were wrong. It was wonderful!
Our time at the hotel Indigo was made even better by the EXCELLENT check in process and staff as well as the beautiful rooms. The view, decor, comfort and AMAZING bathroom made our stay VERY special!
March 22, 2015
Our visit was perfectly succifient to Indigo. It was our first time staying on that end of town and it was a good walk from all the breweries and shops we like to visit. The staff was nice but the valet was extremely overbearing. The garage was right under the hotel and we had one bag so we just parked the car ourselves. When I looked at the final bill that was emailed to me there was a $15.00 valet charge on the bill which was incorrect. When I questioned the desk attendant he did not aplologize for the error. He kind of rolled his eyes at me and said it had been fixed. I had to ask him for a new receipt to verify. Again. The stay was sufficient. But I will be staying at Aloft for the rest of my visits. It is the best hotel in town
March 17, 2015
The service was awesome but the stay was way to expensive for one night.
March 17, 2015
The staff in the bistro was nice, however, on more than one occasion I had to go back to the kitchen to get som one to help me and the other guests waiting for someone to help us at the register. It was a minor inconvenience, but I felt it deserved mentioned for the purpose of tightening things up.
Clean, well appointed, comfortable, great location
March 16, 2015
I drive a big truck so it was a tight squeeze getting under ground to the parking lot. The hotel offered free valet to park across the street. I stayed the course and parked myself. Icy weather and snow was not too much a problem for us, but I would hate to be a rear wheeled vehicle going up and down those ramps in that weather.
The staff did what it could to accommodate us in every fashion.
March 15, 2015
In room dining was delicious. Bed was quite comfy. Loved the room decor and large windows.
March 9, 2015
The staff at Hotel Indigo Asheville were so helpful throughout our stay. Our room was also incredibly clean and comfortable. We had a dead battery in our car when we tried to leave and Boe and others dropped what they were doing to help us. Who needs AAA!!
March 9, 2015
I could hear a dog constantly barking in the room beside us. Also, they did not mention at all there was a charge for valet.
Beautiful hotel within walking distance of everything downtown. Super friendly staff!
March 6, 2015
Had an awful view. Will know to request a room with a view.
Fabulous staff. Delicious breakfast.
February 28, 2015
Everything. Plus, we had to leave a day early due to an incoming snow storm and they did not charge us for the extra night even though we checked out late.
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