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Hotel Indigo - Chelsea127 West 28th Street, Chelsea, NY 10001 New York (Show map) Very good, Score from 249 reviews“Comfortable bed, clean room, good location for our trip, and very nice restaurant. ”
Scott,
Chicago
This completely non-smoking hotel is located a short distance from exciting Times Square and other popular Manhattan sites, and provides comfortable guest accommodations and a delicious on-site restaurant. Hotel Indigo New York City-Chelsea features a number of thoughtful amenities, including a 24-hour fitness center, free weekday newspapers and in-room minibars. On-site dining is also available at Blu restaurant, offering a wine list and American cuisine. Modern guestrooms at the Chelsea Indigo are furnished with all the latest technologies, including iHome docking stations. Guests will also enjoy in-room flat-screen TVs and luxurious Aveda bath amenities. The Jacob Javits Convention Center and Madison Square Garden can be found close to the New York City-Chelsea Hotel Indigo. The hotel is also placed near several subway stations, which offer easy access to many areas of the city. Hotel Rooms: 122, Hotel Chain: Hotel Indigo.
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Total Hotel Score:8.5
Based on 249 reviews Guest reviews are written by our customers after their stay at Hotel Indigo - Chelsea. |
Score breakdown
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Score filter |
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Anonymous
United States of America
5
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I thought the room was fabulous! I liked the design of the bathroom and the bed and bedding were extremely comfortable. The staff was extremely professional and attentive. They had a 5-star hotel look and feel even though the location isn't 5-star and the hotel isn't 5-star. Exterior Noise: The view was horrible (industrial) and it was very noisy (industrial noise) outside of the hotel. Interior Noise: The heater was noisy, the walls thin, and the room was located near the elevators so it was noisy inside as well.
2 out of 2 people found this review helpful, did you?
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7.1 |
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Alexandra
Wassenaar,
Netherlands
5
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It is a nice, small , hotel in a good central location , with small, but clean rooms and a very good bed. On our first night after arriving from Europe there was , so we heard the next day a private party on the rooftop. This was at an extremely late hour [ up tp 4.00 am !!!!] and it waoke me up. We were staying om ther 16 floor. I tried the front desk but after my first call they did not pick up the phone again. Nothing was doen no apologies , also not the next day. That was very disappointing.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Adam
New York,
United States of America
5
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Hotel staff was nice. Room was clean. Bed was very comfortable. Shower was a bother (no tub, no full door). Only 1 bathrobe in a 2- person room. Heating was broken (heater only blew out cold air...not so great when it's 20 degrees outside).
1 out of 1 people found this review helpful, did you?
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6.7 |
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James
newcastle,
United Kingdom
5
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A very pleasant stay in this lovely hotel. The staff were very friendly and made us very welcome.The breakfast was very nice and I liked the option to upgrade and pay a little extra. The music in the roof top bar was too loud and the chairs and tables were horribly uncofortable.We spent some time in the downstairs bar which seemed to close rather early for a city that boasts it is open 24 hours.
1 out of 1 people found this review helpful, did you?
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9 |
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Alexey
Moscow,
Russia
5
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Location! Fast, friendly and helpful staff. Room design.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
United States of America
5
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The bed was the best one I have been in! Absolute perfection. I asked for a room that was not dark and they put me on the 15th floor so I had light and a view. I wish bathrooms had ventilation and something besides a really high shower head. A faucet is very necessary sometimes.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Anonymous
Brazil
5
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Friendly and efficient staff. Very good location. Remarkably silent, a most important feature for me. Wi-fi free and fast. Excellent for the price we paid. Some people will resent the limited shower. No douches available in the King room,
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8.3 |
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Anonymous
United States of America
5
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Staff was amazing, very modern and chic hotel. Even though the rooftop was closed off to repairs or renovations, I would DEF stay there again. Was a very nice find!
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10 |
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Maria
London,
United Kingdom
5
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Cental location
Did you find this review helpful?
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6.7 |
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James
Manhattan,
United States of America
5
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Conveinient
Did you find this review helpful?
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9.2 |
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Dawn
Bayport,
United States of America
5
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Room was clean. Room did not have solid curtains. Only sheer curtains with hole cut outs which allowed for the building next door to look into our window. Each morning the sun came directly into our room. Vacuuming on Sunday morning around 8am outside our door. Front desks comments to my complaint - we are sorry
Did you find this review helpful?
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4.6 |
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Steve
Somerville,
United States of America
5
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Great location in Chelsea. Fancy lobby. Nice facility. Good safety with hotel key needed to operate elevator.
Did you find this review helpful?
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10 |
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Anonymous
United States of America
5
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Easy, comfortable, attractive design, great location, good restaurant and rooftop bar.
Did you find this review helpful?
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9.2 |
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Melissa
Etobicoke,
Canada
5
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Was a wonderful hotel, very classy for a good price. Great location as well, very close to city attractions.
Did you find this review helpful?
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8.8 |
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Heather
Philadelphia,
United States of America
5
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We liked staying in the Flower District, close to the Highline. A bit hard to find a good restaurant within walking distance. Very convenient for the subway and for the Bolt bus.
Did you find this review helpful?
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9.2 |
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Brian
Philadelphia,
United States of America
5
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Great affordable and clean place to stay in Midtown/Chelsea. WIll stay there again. Staff was friendly and rooms were spotless and spacious for a NYC hotel. Great find!
Did you find this review helpful?
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10 |
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Richard
AnnArbor michigan,
United States of America
5
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Everything about it Nothing
Did you find this review helpful?
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10 |
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Jean-philippe
Paudex,
Switzerland
5
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Confort, closed to the subway The room temperarure didn't exceed 65°f (or 18°c). We were freezing .... Avoid in winter...
Did you find this review helpful?
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9.6 |
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Anonymous
United States of America
5
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The rooms were comfy with great beds and they were very clean. Housekeeping does their job for sure! Well appointed decor. Rooftop bar is so cute. Staff at the front desk were somewhat distracted with each others company and the doormen were afraid of the weather.
Did you find this review helpful?
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7.9 |
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Jeff
Durham,
United States of America
5
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Easy access to subway station. Helpful staff. Clean rooms.
Did you find this review helpful?
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7.5 |
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David
Geneva,
Switzerland
5
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The rooms are very comfortable and well maintained. The hotel has only been opened for a little over a year and is in great shape. This was my second time at the hotel and I was disappointed by the busy.disorganized lobby. The business center consists of two computers with a printer that didnt work. So this hotel is best for people on holiday but with little need for the kind of extras typical in better hotels.
Did you find this review helpful?
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7.5 |
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Anonymous
Canada
5
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Location and price were great. Staff was friendly and helpful. We would have preferred a room on a higher floor, with a better view.
Did you find this review helpful?
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10 |
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Anonymous
United States of America
5
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Bathroom and the room were nicely designed. Very clean and comfortable. Staff was nice and polite, and are always there to help. The room was a little small. The rooms are not perfectly sound-proof. House-keeping staff was friendly, but they were too noisy.
Did you find this review helpful?
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9.2 |
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Anonymous
United States of America
5
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We loved the intimacy of the hotel and its location was perfect. The rooms were very comfortable (including the beds) and clean. We found the staff extremely helpful and friendly. We were pleaed to be able to leave our suitcases until check in time, and the parking garage in the next block was very helpful. We would definitely stay at Hotel Indigo again when we visit New York. Our only negative comment is that we did not receive the wake up call that we requested. Fortunately I awoke in plenty of time, but for someone trying to catch a train, plane or make an appointment, it could have been a problem. I sensed that the difficulty came from perhaps not enough available staff when too many people were requesting their luggage or a wake up call at the same time. The staff, however, was always courteous and pleasant, but perhaps overtaxed.
Did you find this review helpful?
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10 |
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Angela
Plymouth,
United Kingdom
5
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Good location, welcoming and friendly. Comfiest bed and pillows I've ever had!
Did you find this review helpful?
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8.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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