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127 West 28th Street, Chelsea, New York City, NY 10001 – Show map
|Room Selected at Check-In|
|Double Room with Two Double Beds|
|Double Room with Two Double Beds Roll In Shower - Non Smoking||
|King Room - Disability Access|
|King Suite - Non-Smoking|
|King Suite with Roll In Shower - Non Smoking|
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261 verified reviews
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Hotel Indigo - Chelsea's staff speak: Italian, French, Spanish, English, German
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Food & Drink
Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hotel Indigo - Chelsea accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 261 reviews
Value for money
Show reviews from:
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 732 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2040 reviews Good
Located just a 2-minute walk from Pennsylvania Train Station, the Courtyard by Marriott New York Manhattan/Chelsea features an on-site fitness center. Free Wi-Fi access is available.
Score from 870 reviews Excellent
Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.
Score from 38 reviews Excellent
The hotel was in a great location. We felt safe, we were close to restaurants and the subway. The front desk was AWESOME. They were so helpful and willing to answer our questions and were always willing to point us in the right direction.
Nothing. Other then the typical NYC issue of space, which I think they utilized what they had nicely.
The location was great - easy to get anywhere from the hotel. We loved the decor and the hardwood floors in the bedrooms. The bed was super comfortable. My daughter loved the gym. The staff were always good humoured, welcoming and helpful.
The wifi was certainly problematic. I was relying on it to be able to work from my bedroom and this was impossible for much of my three day stay. Because of construction going on around the hotel, the street outside of the hotel was diverted with a pedestrian divert too. I would have liked someone from the hotel to have been able to help get a taxi and to bring my luggage in/out.
All of it
The staff was very nice and helpful.
For the size of the room (typical of NYC, of course) I thought the price was a bit high.
Not too far from things to do.
The area was not quite what we expected.
Front Desk staff, Nicole, went out of her way to accommodate us. Housekeeping staff were also extremely courteous and helpful.
Staff were very helpful
Room was on the small side
Otherwise everything was good but the air conditioning is loud yet necessary in the summer.
The staff was very helpful
The reception was not clean on arrival but later it was presentable
Want to place in Manhattan where you can romance your partner? IN THE ROOM!! The room was comfortable and well designed. Great deal for the cost. Great staff.
The location was great. Cleaning crew was excellent. Basically a room with a door guard. thats it, nothing more.
Noise of construction next door. No food service. Nothing extra ordinary to justify higher room rates. Better value for money at other hotels. Disappointed that this indigo hotel was not as great as the London Paddington station indigo… like two different companies.
Rooms were very nice, bathroom was spa-like and very clean--hardwood floors were a great bonus. Staff was very helpful and pleasant. Close to everything, including trains.
Nothing--I liked everything!
location price service
the bed and pillows the shower that did not hold water
staff; cleanliness; location
too hot; too noisy airconditioning: woke me up.
the price for the room the size without the rooftop lounge amenity and bad view the sucky parking and the high priced concessions in the room
The Indigo has a good vibe to it. The concierge service was good, The employees were professional and friendly. The elevators were fast. The rooms were comfortable. Parking was a block and a half away. Access to cabs was easy. The last minute rate we received made staying here a great value.
The advertised top floor lounge was closed. 28th street really isn't Chelsea. It's kind of in between Chelsea and midtown.
Easy to reach from Penn Station. Good internet connection. Room was cleaned everyday. Coffee maker in the room is good.
Included breakfast is only valid for continental breakfast. A/C is noisy. The guy at the front desk is not very friendly. Although we booked a room with twin beds, we got a single bed room. He stated the reason as "booking through a third party" (which is booking.com).
The staff and the cleanliness
The location is very convenient and the district is unique. Staff are very friendly and helpful. Wi-fi is efficient.
The staff was great; very helpful and personable. Hotel Breakfast was really good too.
The bar was closed by 10pm, so you were unable to get a late night drink in house.
I liked the layout of the room and the soundproofing decorations on the walls. It came with all the necessities.
The size of the room was small, but that was expected in NYC.
Excellent location with various subway stations, as well as several food or drink options, nearby. Rooms were very spacious, which is not that common for that price in central NYC. Particularly liked the Keurig coffee machine in our room. Staff were very friendly and helpful. A range of (American-style) breakfast options are available from the bar downstairs. More European-style breakfast can be had nearby.
Even though we asked for, and were given, a so-called 'silent' room (1208 – higher floor, furthest away from street side), the noise level was not optimal. Ventilation and aircon from neighbouring rooms and/or buildings was audible (and rather loud) 24 hours a day. Not for light sleepers.
Front desk clerk, Karen
Not too many good restaurants around close to the hotel
Keurig in room; very nice. Greatly appreciated the Aveda products. Nice sized room for NYC.
I did like the spa style bathroom, but water from the shower did spill into the bathroom a bit since there wasn't a curtain or door on the shower stall.
Everything about the hotel and the staff.
The pedestrian walk outside the hotel which sometimes is dirty.
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