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Newest reviews for Hotel Indigo - Chelsea

  • Paige
      United States of America
    September 11, 2014

    Good price and friendly staff.

    The lobby was not an attractive entrance

    7.9

  • Donna
      United States of America
    August 26, 2014

    The hotel was in a great location. We felt safe, we were close to restaurants and the subway. The front desk was AWESOME. They were so helpful and willing to answer our questions and were always willing to point us in the right direction.

    Nothing. Other then the typical NYC issue of space, which I think they utilized what they had nicely.

    10

  • Amanda
      United Kingdom
    August 26, 2014

    The location was great - easy to get anywhere from the hotel. We loved the decor and the hardwood floors in the bedrooms. The bed was super comfortable. My daughter loved the gym. The staff were always good humoured, welcoming and helpful.

    The wifi was certainly problematic. I was relying on it to be able to work from my bedroom and this was impossible for much of my three day stay. Because of construction going on around the hotel, the street outside of the hotel was diverted with a pedestrian divert too. I would have liked someone from the hotel to have been able to help get a taxi and to bring my luggage in/out.

    7.5

  • Anthony
      United States of America
    August 24, 2014

    All of it

    10

  • Susan
      United States of America
    August 21, 2014

    Very nice little hotel centrally located. Lovely staff and comfy bed. Bathrooms stocked with Aveda products. A great hotel for the money. The rooftop restaurant was closed for renovations but I'm sure that would have added to our stay.

    8.3

  • Anonymous
      United States of America
    August 18, 2014

    The staff was very nice and helpful.

    For the size of the room (typical of NYC, of course) I thought the price was a bit high.

    9.2

  • Anonymous
      United States of America
    August 16, 2014

    I liked the location, openness of the room and the artwork.

    The bed that was supposed to be a double bed but was a pullout couch. The fact that the bed was broke and fixed w painters tape.Staff came to fix & fixed w duct tape but wasn't really fixed. Bed creaked & had dips. Miserable sleep. Shower had no curtain in an open shower. Water layer on floor coming out into the sleeping area. Was to sleep four and had only three towels. Was compensated 15$ to use in the mini bar w water costing $5, cans of soda $2.50 & snacks being 5.50 for less than a handful. They were working on the restaurant so food was limited and only thing in vending was skittles.

    7.1

  • Dennis
      United States of America
    August 15, 2014

    Not too far from things to do.

    The area was not quite what we expected.

    6.7

  • Vicki
      United States of America
    August 12, 2014

    Front Desk staff, Nicole, went out of her way to accommodate us. Housekeeping staff were also extremely courteous and helpful.

    8.3

  • Sunita
      United Kingdom
    August 4, 2014

    Staff were very helpful

    Room was on the small side

    6.7

  • Anonymous
      Finland
    August 3, 2014

    Otherwise everything was good but the air conditioning is loud yet necessary in the summer.

    8.3

  • Anonymous
      South Africa
    August 1, 2014

    The staff was very helpful

    The reception was not clean on arrival but later it was presentable

    7.9

  • Hernando
      United States of America
    July 30, 2014

    Want to place in Manhattan where you can romance your partner? IN THE ROOM!! The room was comfortable and well designed. Great deal for the cost. Great staff.

    9.6

  • Thomas
      United States of America
    July 29, 2014

    The location was great. Cleaning crew was excellent. Basically a room with a door guard. thats it, nothing more.

    Noise of construction next door. No food service. Nothing extra ordinary to justify higher room rates. Better value for money at other hotels. Disappointed that this indigo hotel was not as great as the London Paddington station indigo… like two different companies.

    6.3

  • Mary
      United States of America
    July 24, 2014

    Rooms were very nice, bathroom was spa-like and very clean--hardwood floors were a great bonus. Staff was very helpful and pleasant. Close to everything, including trains.

    Nothing--I liked everything!

    10

  • Anonymous
      United States of America
    July 23, 2014

    location price service

    the bed and pillows the shower that did not hold water

    7.5

  • Olivier
      United States of America
    July 21, 2014

    staff; cleanliness; location

    too hot; too noisy airconditioning: woke me up.

    6.3

  • Myshana
      United States of America
    July 15, 2014

    the cleanness

    the price for the room the size without the rooftop lounge amenity and bad view the sucky parking and the high priced concessions in the room

    6.7

  • Justas
      United States of America
    July 9, 2014

    The Indigo has a good vibe to it. The concierge service was good, The employees were professional and friendly. The elevators were fast. The rooms were comfortable. Parking was a block and a half away. Access to cabs was easy. The last minute rate we received made staying here a great value.

    The advertised top floor lounge was closed. 28th street really isn't Chelsea. It's kind of in between Chelsea and midtown.

    9.6

  • Anonymous
      Turkey
    July 8, 2014

    Easy to reach from Penn Station. Good internet connection. Room was cleaned everyday. Coffee maker in the room is good.

    Included breakfast is only valid for continental breakfast. A/C is noisy. The guy at the front desk is not very friendly. Although we booked a room with twin beds, we got a single bed room. He stated the reason as "booking through a third party" (which is booking.com).

    7.9

  • Adam
      United States of America
    July 6, 2014

    The staff and the cleanliness

    9.2

  • Wai
      Hong Kong
    July 6, 2014

    The location is very convenient and the district is unique. Staff are very friendly and helpful. Wi-fi is efficient.

    Nothing.

    8.8

  • Valerie
      United States of America
    July 5, 2014

    The staff was great; very helpful and personable. Hotel Breakfast was really good too.

    The bar was closed by 10pm, so you were unable to get a late night drink in house.

    9.6

  • Anonymous
      United States of America
    July 1, 2014

    I liked the layout of the room and the soundproofing decorations on the walls. It came with all the necessities.

    The size of the room was small, but that was expected in NYC.

    8.8

  • Geert
      Belgium
    June 30, 2014

    Excellent location with various subway stations, as well as several food or drink options, nearby. Rooms were very spacious, which is not that common for that price in central NYC. Particularly liked the Keurig coffee machine in our room. Staff were very friendly and helpful. A range of (American-style) breakfast options are available from the bar downstairs. More European-style breakfast can be had nearby.

    Even though we asked for, and were given, a so-called 'silent' room (1208 – higher floor, furthest away from street side), the noise level was not optimal. Ventilation and aircon from neighbouring rooms and/or buildings was audible (and rather loud) 24 hours a day. Not for light sleepers.

    8.8

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