Hotel Indigo - Chelsea  

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I thought the room was fabulous! I liked the design of the bathroom and the bed and bedding were extremely comfortable. The staff was extremely professional and attentive. They had a 5-star hotel look and feel even though the location isn't 5-star and the hotel isn't 5-star.

Exterior Noise: The view was horrible (industrial) and it was very noisy (industrial noise) outside of the hotel. Interior Noise: The heater was noisy, the walls thin, and the room was located near the elevators so it was noisy inside as well.

Hotel staff was nice. Room was clean. Bed was very comfortable.

Shower was a bother (no tub, no full door). Only 1 bathrobe in a 2- person room. Heating was broken (heater only blew out cold air...not so great when it's 20 degrees outside).

Location! Fast, friendly and helpful staff. Room design.

Friendly and efficient staff. Very good location. Remarkably silent, a most important feature for me. Wi-fi free and fast. Excellent for the price we paid.

Some people will resent the limited shower. No douches available in the King room,

Cental location

Room was clean.

Room did not have solid curtains. Only sheer curtains with hole cut outs which allowed for the building next door to look into our window. Each morning the sun came directly into our room. Vacuuming on Sunday morning around 8am outside our door. Front desks comments to my complaint - we are sorry

Easy, comfortable, attractive design, great location, good restaurant and rooftop bar.

We liked staying in the Flower District, close to the Highline. A bit hard to find a good restaurant within walking distance. Very convenient for the subway and for the Bolt bus.

Everything about it

Nothing

The rooms were comfy with great beds and they were very clean. Housekeeping does their job for sure! Well appointed decor. Rooftop bar is so cute.

Staff at the front desk were somewhat distracted with each others company and the doormen were afraid of the weather.

The rooms are very comfortable and well maintained. The hotel has only been opened for a little over a year and is in great shape.

This was my second time at the hotel and I was disappointed by the busy.disorganized lobby. The business center consists of two computers with a printer that didnt work. So this hotel is best for people on holiday but with little need for the kind of extras typical in better hotels.