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Show map Fairfield Inn and Suites Chicago Downtown-River North

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Score from 232 reviews Very good 8.3/10

Newest reviews for Fairfield Inn and Suites Chicago Downtown-River North

  • Sarah
      United Kingdom
    August 25, 2014

    Location, good value for money, cleanliness. Friendly & helpful staff.

    10

  • Derek
      Canada
    August 25, 2014

    We enjoyed that the hotel is very new and that everything is up to date. Location is good and in close proximity to Magnificent Mile and also free trolley that takes you to Navy Pier. Giordiani for pizza and Eddy V was great for fine dining.

    Breakfast was the same each day and very repetitive. Selection was very limited but Javier was a key asset in making breakfast memorable and enjoyable. Javier understands customer service and a key asset to the hotel. Note that there is also no pool.

    8.8

  • Carol
      United States of America
    August 24, 2014

    The staff was very friendly, breakfast options were good and the room was large enough for 2 adults and 3 busy grandchildren

    Across the street from the Fire Department - but it really was not a problem

    9.6

  • Erkan
      Turkey
    August 23, 2014

    We liked the location of the hotel and sincere approach of all staff with similing faces. It was also an ineteresting experience to see the activities of the Fire Department just acoss the street.

    9.2

  • Cesar
      Mexico
    August 22, 2014

    Location, friendly staff and spacious rooms.

    Breakfast was meager for the high price paid for the room.

    7.9

  • Barbara
      United States of America
    August 15, 2014

    I thought the staff was the friendliest and most helpful hotel staff I've ever encountered.breakfast was GREAT and the serving staff were personable and friendly. The location was perfect for walking access to everything!

    Just the fire station.

    10

  • Anonymous
      United States of America
    August 12, 2014

    Robert was a fantastic bellman and security was excellant

    only enough coffee for one person. we found used ear plug under the bed

    7.9

  • Ronald
      United States of America
    August 12, 2014

    Breakfast was good. Staff was enthusiastic.

    The beds were the 2nd worse I've ever tried to sleep on. They were so hard, not one member of my family slept more than 4 hours at night. We asked for softer beds or toppers but the staff , while nice, did not offer any help or suggestions. Another problem was being located across from a fire station . Perhaps putting in grey noise machines by the beds would help mask the noise from the sirens. After the beds are replaced or have toppers added .

    6.3

  • Robert
      Canada
    August 8, 2014

    All staff were excellent, particularly front desk and bellman Robert in assisting us with arrangements for sightseeing and local transit. Clean and comfortable throughout.Had a great vacation with them.

    9.6

  • Karen
      United States of America
    August 7, 2014

    Loved the hotel and the free breakfast to start our day.

    9.2

  • Anonymous
      United States of America
    August 5, 2014

    The listed price on booking.com did not include the taxes and fees for the hotel room so it was about $30 more than we expected.

    7.1

  • Anonymous
      United States of America
    August 3, 2014

    location was excellent, staff was helpful, very clean, great breakfast selection

    there were no extra outlets anywhere in the room to plug in phone charger. Had to use the outlet in the bathroom.

    10

  • Troy
      United States of America
    July 30, 2014

    Staff was very helpful and the inn was very nice

    The lower rooms face the Chicago Fire Dept very noises at times especially at 2am and 3am in the morning

    9.6

  • Thomas
      United States of America
    July 27, 2014

    Good Service

    Next to fire station

    7.5

  • Anonymous
      Canada
    July 22, 2014

    Great location. Nice bed. Huge bathroom.

    Breakfast could be better but then again, it's free so you shouldn't really complain.

    10

  • Anonymous
      Canada
    July 17, 2014

    breakfast

    no cots, basic room

    8.8

  • Tareq
      Jordan
    July 14, 2014

    Location. Comfort.

    Price.

    7.1

  • Royekea
      United States of America
    July 13, 2014

    Everyone was very helpful and couteous.

    Nothing everything was great.

    10

  • Susana
      United States of America
    July 11, 2014

    I like the comfort of the room. Free wifi . I love the free breakfast. I like the location . I like the Vendo in the lobby.

    Bathtub and sink are clogged up. It took a while for the water to drain.. TV listings are do not correspond to the the actual TV Show. Constant sirens since the Inn is just across a fire department.

    9.2

  • Bobbie
      United States of America
    July 9, 2014

    Location, staff, modern surroundings

    No two bedroom suites, high parking charges

    8.8

  • Audra
      United States of America
    July 8, 2014

    The staff and location were great!

    The sounds of the traffic and people at night were a bit much some nights.

    9.6

  • Anonymous
      United Arab Emirates
    July 8, 2014

    Staff were exceptionally attentive. Great location, laundry facilities, breakfast included. A good base.

    10

  • Punam
      Australia
    July 7, 2014

    Matt was exceptionally helpful as were all the staff. The staff at breakfast were so courteous. We just loved our stay & will return.

    10

  • Scott
      United States of America
    July 6, 2014

    Clean facility and helpful staff.

    Noise from the fire station (out of your control though).

    9.6

  • Dean
      United States of America
    July 5, 2014

    Breakfast greater was exceptionally nice and a real professional at his position.

    9.6

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