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Howard Johnson Rio Rancho
1465 Rio Rancho Drive South East, Rio Rancho, NM 87124 – Show map
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6 properties in Rio Rancho
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70 verified reviews
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Howard Johnson Rio Rancho's staff speak: English
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Outdoor Pool (seasonal), Grounds, Sun Deck
Golf Course (within 2 miles), Fitness Center, Hot Tub
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 15 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per person per night in an extra bed.
Free! One child under 4 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Howard Johnson Rio Rancho accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 70 reviews
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The beds were extremely hard and uncomfortable! When walking to our room, screens were falling off of windows. Very run down.
Mold on ceiling in my room.
Newly acquired property for Howard Johnson. I hope their remodeling efforts make it a top-notch facility. I like the location.
Room was more than expected!!
staff was very nice at check in
the pool was dirty,cold and the hot tub did not work. There was a wedding party and they were very disruptive while trying to put the children to bed.
The place was very nice and room ly. Lot of small little areas to eat other then the breakfast area. Wt. room kind of outdated. Pool was excellent. Stores near by. Fridge & micro were nice to have in our room. I definitely preferred the lower floor due to age. AC was great.
I had to get duplicates keys because the set I was given did not open door. This was done twice & stayed three nights. The TV a little too big had to get close in order for control to work.
The atmosphere of the area.
The squeaky floor in the room we were in.
Everything, the picture was not what it appeared on the web site. The staff was very surprised to hear it feed back and when we asked for a refund.
I liked the room and the pool
The manager was rude and miss informing
I like the location, easy access to restaurants.
Gates locked for security.
Cleanliness. Not good - in and around hotel.
Staff was very pleasant, roons were decent, goos location.
People were slamming doors next door at all hours of the night.
the room ok and staff
non wifi (whent to work and could not cause non connection) so i leave and steel waiting for my money back
Location was good.
It was like an old run down motel that the Howard Johnson bought out and put there name on it. Did not see cleaning cure in 3 days of staying there. It felt like more people lived there instead of them visiting. My family did not fill safe. We only hade two towels in room for 3 people. Call once for more, they never came. Oh and the free breakfast looked like it has been left out for days, did not eat any of it. Will not book again. Very disappointed.
location and price
This property is being renovated and there is a ways to go. Dated but has good upside if done right. The big courtyard should completely redone as well as rooms updated.
Staff was very friendly.
key card kept failing....place was obviously a reclamation project by Howard Johnson.
The room next to us had their door kicked in at midnight by the guests after an hour of yelling and pounding on he door causing our room to shake. Police were directly outside of our room interviewing a very loud woman until 1 am. My one year old was terrified and we could not get any rest. When we told staff while checking out they only gave us $10 off and said "we weren't happy about it either". I have now been charged for two nights at full rate when I only stayed one night and was supposed to get a discount.
location- tv was ok
drafty door-noisy refrigerator-coffee maker was a joke-wind rattled door all night-pillows uncomfortable
Key card failed, if my husband had not been in the room I would have been locked out. No comforter on the bed had to request a blanket that did not fit the bed. Carpet old and ratty and felt dirty. Felt unsafe at night
Very small bathroom and sink area; facilities are old & tired. Not enough electric outlets for our cell phones to charge. The hotel had changed hands and had new signage, but no word of this when I booked, so I had to circle the block a few times and go to the front desk before I was sure it was the right place.
The lobby looked good on check in.....and the lady who checked us in was nice....but later on the gentleman at the front desk did not even hang up the phone while helping us.
We could not find bthe hotel because of the name change!! Had to ask several people. It is now Howard Johnson! The place is nothing like the pictures. There is no restaurant or lounge nearby, let alone one on site as advertised. It is very old, rundown, the rooms have a very strong odor, and grounds are unkept and dirty. Breakfast was old. Security gates didn't work. Everything needs major work.
No refrigerator in the room and everything was out dated.
Cold showers, access to gate..notsafe at all
I was charged three times on my credit card after I had already paid for my room in cash. I was not a happy camper.
The value, price for a nice King was very reasonable. The room was spacious, and clean.
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