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Newest reviews for Howard Johnson Rio Rancho

  • Nancy
      United States of America
    August 25, 2014

    The beds were extremely hard and uncomfortable! When walking to our room, screens were falling off of windows. Very run down.

    4.6

  • Anonymous
      United States of America
    August 24, 2014

    Mold on ceiling in my room.

    5

  • Garnett
      United States of America
    August 22, 2014

    Newly acquired property for Howard Johnson. I hope their remodeling efforts make it a top-notch facility. I like the location.

    9.2

  • Tomas
      United States of America
    August 19, 2014

    Room was more than expected!!

    10

  • Charlene
      United States of America
    August 12, 2014

    staff was very nice at check in

    the pool was dirty,cold and the hot tub did not work. There was a wedding party and they were very disruptive while trying to put the children to bed.

    5.4

  • Becky
      United States of America
    August 10, 2014

    The place was very nice and room ly. Lot of small little areas to eat other then the breakfast area. Wt. room kind of outdated. Pool was excellent. Stores near by. Fridge & micro were nice to have in our room. I definitely preferred the lower floor due to age. AC was great.

    I had to get duplicates keys because the set I was given did not open door. This was done twice & stayed three nights. The TV a little too big had to get close in order for control to work.

    10

  • Anderson
      United States of America
    August 5, 2014

    The atmosphere of the area.

    The squeaky floor in the room we were in.

    8.3

  • Anonymous
      United States of America
    July 27, 2014

    Nothing.

    Everything, the picture was not what it appeared on the web site. The staff was very surprised to hear it feed back and when we asked for a refund.

    3.3

  • Stevey
      United States of America
    July 11, 2014

    I liked the room and the pool

    The manager was rude and miss informing

    5

  • Anonymous
      United States of America
    July 4, 2014

    I like the location, easy access to restaurants.

    8.3

  • Terry
      United States of America
    June 15, 2014

    Gates locked for security.

    Cleanliness. Not good - in and around hotel.

    5.4

  • Jo
      United States of America
    June 3, 2014

    Staff was very pleasant, roons were decent, goos location.

    People were slamming doors next door at all hours of the night.

    8.3

  • Michele
      United States of America
    May 25, 2014

    the room ok and staff

    non wifi (whent to work and could not cause non connection) so i leave and steel waiting for my money back

    6.3

  • Sarah
      United States of America
    May 23, 2014

    Location was good.

    It was like an old run down motel that the Howard Johnson bought out and put there name on it. Did not see cleaning cure in 3 days of staying there. It felt like more people lived there instead of them visiting. My family did not fill safe. We only hade two towels in room for 3 people. Call once for more, they never came. Oh and the free breakfast looked like it has been left out for days, did not eat any of it. Will not book again. Very disappointed.

    2.9

  • James
      United States of America
    May 17, 2014

    location and price

    This property is being renovated and there is a ways to go. Dated but has good upside if done right. The big courtyard should completely redone as well as rooms updated.

    5.8

  • Anonymous
      United States of America
    April 21, 2014

    Staff was very friendly.

    key card kept failing....place was obviously a reclamation project by Howard Johnson.

    7

  • Samantha
      United States of America
    April 13, 2014

    The room next to us had their door kicked in at midnight by the guests after an hour of yelling and pounding on he door causing our room to shake. Police were directly outside of our room interviewing a very loud woman until 1 am. My one year old was terrified and we could not get any rest. When we told staff while checking out they only gave us $10 off and said "we weren't happy about it either". I have now been charged for two nights at full rate when I only stayed one night and was supposed to get a discount.

    5

  • Anonymous
      United States of America
    April 6, 2014

    location- tv was ok

    drafty door-noisy refrigerator-coffee maker was a joke-wind rattled door all night-pillows uncomfortable

    4.6

  • Anonymous
      United States of America
    April 1, 2014

    Key card failed, if my husband had not been in the room I would have been locked out. No comforter on the bed had to request a blanket that did not fit the bed. Carpet old and ratty and felt dirty. Felt unsafe at night

    3.8

  • Karen
      United States of America
    April 1, 2014

    Spacious room

    Very small bathroom and sink area; facilities are old & tired. Not enough electric outlets for our cell phones to charge. The hotel had changed hands and had new signage, but no word of this when I booked, so I had to circle the block a few times and go to the front desk before I was sure it was the right place.

    8.8

  • William
      United States of America
    April 1, 2014

    The lobby looked good on check in.....and the lady who checked us in was nice....but later on the gentleman at the front desk did not even hang up the phone while helping us.

    We could not find bthe hotel because of the name change!! Had to ask several people. It is now Howard Johnson! The place is nothing like the pictures. There is no restaurant or lounge nearby, let alone one on site as advertised. It is very old, rundown, the rooms have a very strong odor, and grounds are unkept and dirty. Breakfast was old. Security gates didn't work. Everything needs major work.

    5.4

  • Steven
      United States of America
    February 22, 2014

    Nothing

    No refrigerator in the room and everything was out dated.

    3.8

  • Bernadette
      United States of America
    February 19, 2014

    Cold showers, access to gate..notsafe at all

    5.4

  • Arthur
      United States of America
    February 18, 2014

    I was charged three times on my credit card after I had already paid for my room in cash. I was not a happy camper.

    6.3

  • Anonymous
      United States of America
    February 12, 2014

    The value, price for a nice King was very reasonable. The room was spacious, and clean.

    10

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