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Best Western Plus The Inn & Suites at the Falls
50 Red Oaks Mill Road, Poughkeepsie, NY 12603 – Show map
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6 Reasons to Choose Best Western Plus The Inn & Suites at the Falls
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8 properties in Poughkeepsie
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107 verified reviews
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Best Western Plus The Inn & Suites at the Falls's staff speak: English
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Food & Drink
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
Cribs are not available.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Western Plus The Inn & Suites at the Falls accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and additional charges may apply.
Please note that guests must be 21 years old to book a room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 107 reviews
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We liked the location of the Best Western-quiet neighborhood, pretty brook and falls. The beds were comfortable and breakfast okay. The staff was very friendly and helpful.
Wi-fi connection was not available in the room.
Very helpful/friendly staff Room-clean and smelled fresh Not far from Hyde Park attractions Comfortable porch overlooking the water Average continental breakfast Free 2 glasses of beer or wine in evening
Three of us; only 2 facecloths & hand towels...had to ask everyday. No Bible in room...even cruise ship had a Bible. Computer unusable...faced full-length windows so there was a terrible glare/impossible to read the screen. Also it was VERY slow. Girl at the desk made restaurant reservations for us; she couldn't use the guest computer either.
Complimentary breakfast was very good..we enjoyed the coffee an make-your-own waffles in particular. Also, manager's happy hour at the bar was a nice add in.
Our room was in pretty good condition, but showed a few signs wear in the bathroom.
Quiet and pretty area
Settling on the Wappinger Creek, with a patio. Enjoyed sitting there with the free drink each evening! Staff was friendly and helpful. The breakfast was above average.
dark brown everywhere, dim lighting, foam pillows on brown bedspread. Brown - the colour of earth - or dirt - the whole place seemed tired, the windows were filthy. we opened ours and the screens were also dirth as well as the window reveals. The check in desk had an open door behind the assistant that gave a direct view of unpacked boxes - we were so put off we almost considered sleeping in the car.
Right by the water in quiet neighborhood and complementary glass of wine on arrival which we sipped on porch overlooking water.
Good breakfast, with lots of choices The manager's reception was unexpected but a nice bonus Good value for the money
Appliances in room
Hard to find
Pleasant location. Good local pub within walking distance.
Wonderful location and great space in the room. Just having a microwave available was a plus. Everything was clean. The setting was charming. It was only 10 minutes away from Hyde Park. The continental breakfast was the best I've experienced in terms of variety and comfort.
Beautiful setting next to creek Convenient location
1. TV did not get major networks and desk attendant was aware and said " we don't usually tell people that ahead of time because it doesn't matter to many people. (Really?). Also no channel guide. 2. AC ran full blast my entire stay and room was still damp and only mildly cooled. This was during a low humidity period with overnight lows down to 60. 3. Fitness room was messy, water cooler empty, elliptical machine needs repair, and equipment was dated. 4. In a two day stay I had to go to the desk 2 times to get a new key because mine wouldn't work in my door. 5. Shower has extremely low pressure and the first day almost no hot water. 6. Blow dryer became burning hot in my hand, smelled burnt and stooped working. I seriously feared a fire so unplugged it and called desk for help(about 7 am). . Rang more than 20 times, waited a few minutes and called again--still no answer. Went to lobby and found no one on duty, no one in kitchen area, walked through offices calling 'Hello!" I need help" and found no one. Went back to room to check the dryer to be sure it cooled down. Then returned to lobby to find two young women behind desk-- when I told them I had been looking for them they looked at each other as if "caught". I asked for another dryer and they looked for a key and replied--I guess the maid took the master key home. What? The master key is at someone's home? Nt secure at the hotel? Eventually let me in a dirty room where someone had checked out so they had a key, to dry my hair. I will never be back.
The room with 2 queen beds is fairly large and the beds are comfortable. The AC works well.
Staff at the front desk didn't seem happy to be there and did not make us feel very welcomed.
Great view of the river and falls. Free wine at a manager's reception - a generous two glasses & a beautiful spot to drink them on the patio overlooking the water. Clean, spacious room w/ a whirlpool tub & separate shower- lovely & clean. Nice free breakfast in the AM.
I have no complaints! A really great spot!
Good bar atmosphere and everyone friendly . Band practice nice .
No courtesy bus .
The hotel was comfortable and clean. The staff was helpful and it was a good place to use as a base for our excursions to homes and gardens along the Hudson. They gave you a complementary beverage between 5:30 and 7:30.
The tub didn't drain very well and there didn't seem to be a solution.
This is a beautiful property and the staff was very accommodating. I would recommend it to everyone.
Bed comfortable, breakfast on patio nice view of river.
Room smelled of mold or coverup chemicals. Old and frayed towels. Door had to be pushed closed.
Location, cleanliness and comfort of room. Complimentary wine. Gracious service upon arrival
Breakfast wasn't very good. Cardboard tasting waffles, better breakfast sandwiches at 7-11. Morning deskclerk unavailable & detached.
This Best Western was gorgeous!!! The staff was attentive, the room was clean, and the setting was beautiful !! It was well worth the price if the room.
I wish there was a restaurant on the premises or more choices if places to eat nearby.
Free drinks every evening over a 2 hour slot. Beautiful setting. Excellent staff. Greg on Reception was particularly helpful on the 2 occasions that we stayed there in May and June. Excellent location for walking over the Hudson River at Poughkeepsie.
We loved everything so could not fault it in any way.
Quiet location, yet very close to Vassar College
Helpful staff. Room comfortable.
The room was clean and the staff friendly and helpful. Large suite, comfortable bed.
The only problem was I received a telephone call during West Point graduation wanting to know if I was planning to leave as our belongings were left in the room. I had booked the suite for 2 nights. There was some mix up with the front desk. My online booking confirmation receipt was clear that the stay was for 2 nights. Otherwise it was a lovely place, relaxing, ok breakfast. Complimentary beer/wine in the evening. We did not take advantage of this amenity, but it was a nice touch. I would stay againg. The young woman at the front desk was helpful, professional and pleasant.
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