Inn of Chicago Magnificent Mile  

Понравилось месторасположение и то, что на первом этаже отеля находится кафе Лавацца - настоящий итальянский кофе это в Америке такая редкость! Интернет работает хорошо, кровати очень удобные.

В таких маленьких номерах мы еще не жили, но поскольку приходили только переночевать, то сразу в кровать и спать :). Чемодан открыть и то проблема. Когда начинал работать кондиционер, такое ощущение, что рядом проезжает поезд, слава богу есть возможность выключить, был сентябрь и было прохладно.

The position of the hotel is excellent, just around the corner of Michigan Ave. The staff is very professional and courteous. Our guests had an upgrade from a Standard Queen Room to a Suite for free, because it was their first time in Chicago!

Position is very convenient. You are in town centre and can do a very good use of your time.

There is no free internet access from the rooms (you can only access the internet for free in lobby) while free wireless internet from room was in the services included in my booking. I complained with the manager and he gave me a VIP internet password but it only worked for the first 30mins. Then at reception they gave me another password but it didn't work. At the end of the game... I gave up - I accessed internet from reception!

location

the front desk staff all had a horrible, condecending attitude. were rude and abrupt.

It met all expectations, hotel staff was friendly. There was an issue with a running toilet and within 10 min. Of calling front desk we had it fixed.

The bar opens at random hours.

Location was unsurpassed for the location against its price point. Very well managed with good friendly staff. Liked the fact it was attached to the Lavazza for breakfast coffees etc. Beds showed excellent comfort. Everything worked and good free internet connection. The formla you have here is excellent and cannot be beaten on price. Well furnished, clean. Good stay will highly recommend. Bar was also well staffed excellent knowledge of drinks and wines.

Nothing really. I think a make over of the lobby area may pay dividends with first impressions, especially the lighting levels.

Pictures on your and their website do not reflect the actual conditions of the accomodations. We could qualify these pictures as misleading advertising.

I was there over night- the staff were great and everything worked. The bed was comfortable and the room clean.

other traveling companions had issues - not sure that they contacted staff to get help

The staff was very accomadating, the room was just fine, and it's location was great at a nice price.

Very Small rooms and was lied to at front desk!! Their very rude and not willing to upgrade anyone for their mistakes! Will never even consider staying here again! Parking is a block away and they told us one price and it turned out to be another when we. Checked in. Then another price when we checked out!!

The staff was very friendly and helpful.

The room was quite small and the parking is horrific.

The location is perfect. I stayed here last year as well and the front desk staff provided excellent customer service. Comfortable beds as well.

Certain times of the day there wasn't hot water and the air didn't seem to be working.