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Inn of the Governors

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Newest reviews for Inn on the Alameda

  • Karen
      United States of America
    August 7, 2014

    It wasn't as close to the square that I had hoped. I was promised a balcony but did not get one. The front desk staff did not offer a resolution. The bathroom is very small with very little space to put cosmetics.

    5.4

  • Charles
      United States of America
    August 6, 2014

    Excellent room, staff, and general location.

    Included breakfast was somewhat strange, and frankly not very good. Rubbery scrambled eggs, dry breakfast meats, carelessly cut fruit, dry sweet rolls weak coffee.

    8.8

  • Anonymous
      United States of America
    August 1, 2014

    Breakfast was wonderful. Wine and cheese was very nice. Servers very helpful and friendly.

    10

  • Paul
      United States of America
    August 1, 2014

    nice breakfast nice happy hour met some nice people great location quiet and comfortable

    room was not ready after a long trip and this meant an upgrade did not transport in a rainstorm in town as they said they would keys kept expiring to the room

    7.9

  • Austin
      United States of America
    July 22, 2014

    We loved the setting - close to the center, the outdoor patio for breakfast, the helpfulness of the staff - they provided maps and advice. Our flight was delayed and we had to postpone our stay by one night. They did not charge us for this lost booking. Definitely a place to go again.

    10

  • Barbara
      United States of America
    July 22, 2014

    We spent three days at the Inn on the Alamenda. We felt like we were staying in a lovely neighborhood. The location was near every thing we wanted to see in Santa Fe. Staff very friendly and helpful. We would go back again and will recommend to others.

    10

  • Carol
      United States of America
    July 20, 2014

    Definitely the location, staff and they had a lovely breakfast buffet. The room was nice but needs some updating. There is a nice patio for reading outside our room and the patio outside the bar/breakfast room was lovely for eating or having a drink and resting.

    The room smelled a bit musty and they need some lighting overhead. The room was very dark even with the lights that were available.

    8.3

  • Brian
      United States of America
    July 20, 2014

    Great location front desk super the housekeeping kept the room very clean and fresh breakfast staff were very friendly

    Room a little dark but super quiet

    10

  • Carolyn
      United States of America
    July 18, 2014

    The grounds were lovely & very well kept-up, the breakfast was truly delish w/super variety, beautifully presented & the optional indoor/outdoor seating for eating was a nice treat. Bed was SUPER comfy (not too mushy) & the gratis bottled water and complimentary transport service was wonderful; driver (Dustin) was really great! Also appreciated the flexibility & friendliness exhibited by lobby staff Overall, definitely a quality & user-friendly establishment that's well-worth the cost :-)

    The lobby ladies' room was always like a sauna due to overset heat thermostat; also needs hook/s for purses, etc! Our outside deck exhibited worrisome areas of dryrot in several places & the Keurig coffee maker would/did not work :-(

    9.6

  • Patricia
      United States of America
    July 17, 2014

    Employees were helpful and took an interest in our plans. The generous transportation feature was awesome. Great included-breakfast and happy hour were wonderful features. Front desk employees and Charlie were Charming! I'm gushing.

    Table arrangement could be improved.

    7.5

  • Pamela
      United States of America
    July 17, 2014

    I found the location very convenient for the Plaza, Canyon Road, Palace of the Governors and many restaurants. Staff was very helpful and they have a free shuttle that was great taking and picking us up from the International Folk Art Market.

    The first couple of mornings I thought the breakfast was good but after that I tired of the same offerings. They need to change it up a bit. I know my husband and I couldn't stand to look at eggs anymore! The bathrooms need to be updated as well as the lighting in the bedrooms. It's too dark and the lamps aren't enough.

    9.2

  • Anonymous
      United States of America
    July 15, 2014

    Hotel staff was exceptional. Breakfast choices were plentiful, however the food was cold. Nice to have gluten free options. However, people with Celiac Disease cannot have gluten free food which is served with shared utensils (frittata) because cross-contamination is a problem. Room was clean, loved the sheets, TV and wifi worked well. Easy check in and out. Accommodated early arrival by holding luggage. Guest computer and printer were easy to use. Wine and cheese reception was a nice touch-good variety of appetizers. Server was very pleasant. Toiletries were so-so. I suggest a better product like. The fragrances are disagreeable. I loved the hotel and will return if possible.

    I think there should always be two regular coffees to accommodate 2 people in the room. If you must leave decafe, one is sufficient. The bathroom in the hotel lobby was in need of attention. Fragrance of toiletries Temperature of breakfast foods. The shades fell off the rod, when I opened them.

    10

  • Anonymous
      United States of America
    July 15, 2014

    Room was large and well-equipped. Lovely patio attached to our first floor room. Included breakfast was great.

    Chairs in room weren't very comfortable.

    9.2

  • Debra
      United States of America
    July 6, 2014

    Decor and cleanliness of the room. Breakfast included was great. Grounds were very well kept. Spa/jacuzzi was very lovely except we had to clean out all the leaves that fell from the tree.

    No amenities in room. A small refrigerator, microwave would be nice. Room was on the small side. Only one chair available for two of us. TV was too small for the room.

    7.9

  • Karen
      United States of America
    July 4, 2014

    I like the staff? Happy hour, breakfast, the friendly safe atmosphere

    I did not like the noise in my room, something very loud running all night, perhaps a bathroom fan in the room below which keeps me awake

    8.3

  • Janet
      United States of America
    June 29, 2014

    The staff was most accommodating and helpful and the service provided was above and beyond. Lovely experience...hoping to be back.

    10

  • Jim
      United States of America
    June 27, 2014

    Staff was very friendly. Breakfast and evening wine/cheese reception was fun.

    9.6

  • Charleen
      United States of America
    June 18, 2014

    Location, beds, pillows, towels. Room was charming and stAff very nice and helpful Happy hour and breakfast Loved the room Inn was charming

    If I had known I would have asked for a room that was not fAcing the parking lot- didn't feel comfortable relaxing on the porch. Spa was out of service- Happy hour spread and breakfast was glamorized on the web

    8.8

  • John
      United States of America
    June 2, 2014

    The room was a little small but very nice. The adjoining patio was great. The staff were sooooo professional and kind. We appreciated the bottle of champagne they sent on our wedding day. The food was excellent. We will return on our anniversary!

    No complaints

    10

  • Jamie
      Australia
    June 1, 2014

    Warm and welcome ambience. Make you feel like home. Staff is excellent. It is very convenient to go around tourist area like the Plaza, walking trail.

    8.3

  • Anonymous
      Australia
    May 21, 2014

    Location; beautiful grounds and rooms.

    Pricey; 4pm check-in; restaurant service slow and patchy

    6.7

  • William
      United States of America
    May 17, 2014

    The breakfast fare was excellent. Access to the Plaza was easy, as well as Canyon Rd. Grounds were beautiful.

    9.6

  • Maria
      United States of America
    May 12, 2014

    Everything was top notch and they kindly recognized my 50th birthday with a hand written note and a bottle of champagne on arrival. A truly excellent experience all around!

    10

  • Kathleen
      United States of America
    May 5, 2014

    The staff was friendly & very courteous. We upgraded the room and they gave us a very good rate for the upgrade.

    Quality of the renovations & cleanliness - some items did not work well & the spa and spa area was NOT clean. The indoor dining area tables were too crowded.

    7.1

  • Anonymous
      United States of America
    April 27, 2014

    Location. You can ditch the car and walk everywhere. You can walk to the plaza in less than 10 minutes (5 in my case) and you are within a 2 minute walk from the start of canyon road and all of the galleries (and how nice that you don't have to worry about trying to find a place to park!!!). Rooms are spacious and there are lovely hidden courtyards throughout the small property. It is quiet and there are hot tubs and a workout room should you desire. The afternoon wine reception gives you a chance to rest up and socialize in a lovely light filled space. Great breakfast. My favorite place to stay in santa fe.

    Room 104 was not my favorite room because it is a downstairs corner room and the window/door opens directly to the parking lot. They haveput a branch fence in front of the window but it makes the room somewhat dark. Iprefer to be off of the courtyard of in the other bulding upstairs. I like to be able to open my windows.

    10

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