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120 Montrose West Avenue, Copley, OH 44321, United States of America – Show map
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6 properties in Copley
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48 verified reviews
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Hawthorn Suites by Wyndham's staff speaks: English
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BBQ Facilities, Outdoor Pool (seasonal), Grounds, Sun Deck
Tennis Court, Golf Course (within 2 miles), Pool Table, Fitness Center, Game Room
Food & Drink
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Airport Shuttle (surcharge), 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults stay free of charge when using existing beds.
Extra beds are not available.
There is no capacity for cribs in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 48 reviews
Value for money
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This Extended Stay America - Akron - Copley - East is located in Copley and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Score from 18 reviews Good
Featuring a daily hot breakfast and indoor heated pool, this Akron hotel is a 15 minute drive from the Akron Zoo. Boston Mills Brandywine Ski Resort is 15 miles away.
Score from 41 reviews Very good
The Comfort Inn hotel is conveniently located off Interstate 77, just two miles from the Firestone Country Club and minutes from downtown Akron.
Score from 16 reviews Good
Conveniently located at Interstate 77, the Quality Inn & Conference Center hotel is just minutes from the University of Akron.
Score from 15 reviews Good
The desk staff was very nice. The young lady who worked the desk was great.
We stayed in room 223 the mattress needed replaced you sunk to the middle. The corners needed in little care in cleaning.
Clean, comfortable. Hot breakfast.
Kitchen okay if microwaving or boiling stuff, but poorly equipped if you actually want to cook. A little rust on appliances. For business purposes it was fine, though. I'll probably stay here again.
size and value of the room / condo. the setup worked well for two of us traveling for business.
i missed breakfast!
Need railing in the bathtub for old people to grip to get out.
The pool and the location
filthy floors poor breakfast
The location, the layout of the rooms and the property in general although the property needs some major renovation. We have stayed here for the last 10-12 years and have watched it deteriorate. This year it seemed to level off. I would recommend the property to others with strong caveats.
The rooms need major cleaning especially the carpeting, it is absolutely filthy! dryed food between counter and stoves, mold in refridgerator and the wifi signal is so weak it's almost non-existant. The breakfast was not very good, it was crowded and they had one old style toaster, etc. We ate b-fast in our room rather then fight the crowd for a totally underwhelming b-fast. Our son took the car and ate b-fast out somewear else..
Was quiet and spacious decent kitchen
Could use a coat of paint
Room was very big and comfortable
One chair appeared to be water stained on the back smd cushion seat area
Getting a bit old and shabby. Outside cabinet doors off hinges and look very tacky.
The kids enjoyed the pool and the basketball court.
We specifically chose this hotel for the pool, the hot tub and the breakfast buffet. The hot tub was cemented over-when we asked -the girl at the front desk acted shocked and said that she was not aware that the hot tub was still shown on the website- but then I noticed that the literature she handed us about the hotel also had info about the pool AND SPA. The breakfast buffet was vastly different than the pic on your site. Your site(booking.com) showed 4-5 different serving bins stacked w/ food..in reality it was 1-serving bin w/ some eggs, sausage and potatoes. I booked 2 rooms- we were put in completely different buildings and were told 'they' didnt book it right -then they proceeded to charge $50 per room for incidentals-having a hold on that $100 while on vacation was not ideal, especially when we did not have any incidentals and it should have been $50 per reservation, not per room, was again told this was due to 'they' didnt book it right. The pic of the front of the hotel on the site..isnt even this hotel at all. We had to changed the toilet paper roll when we arrived. The bathroom floor was dirty.
Property is getting tired
The pool and the full kitchens
They didn't find my reservation right away
Hostess never greeted me upon entering hostess could not find my reservation hostess checked in other guests who entered after me, while I was still waiting for a room. I left and went to best western plus and had a wonderful greeting upon entering the door -- a great deal on a room (without pre-registration) and a wonderful stay!!!!
We arrived at 1 am and got an upgrade. Place was awesome!
The room rate was great and the free breakfast was good.
The outside condition of the buildings is run down. People smoking outside their rooms. The air conditioner did not work very well so it made for a hot night.
Over all it was a great stay. Area is located close to all the stores and restaurants you would want. I felt safe everyone was friendly I will definitely be back.
If I had to say one thing is that the tv was having some color problems I think it was on its last leg so the picture kept getting dark then light again just annoying but not a big deal.
The location was very good. The frount desk staff and the cleaning people were very helpful. They made my stay nice.
Needs to be updated. I was on a second floor and the steps were covered with ice and snow. The breakfast wan not appealing,
Near restaurants & shopping centers . Laundrymat within hotel.
I paid for my hotel with cash. They were suppose to bill me for an accidental fee of $50.00 . Which I was inform will be removed if room not destroyed . Your staff charge the full hotel on my card after I paid in cash. I'm waiting for that amount to be removed. I didn't appreciate your staff billing me twice . I'm not happy about it at all.
Breakfast was very good. Room was comfortable and very clean.
Key cards were deactivated on the second day. Had to return to office to get them turned back on. The bed was sagging slightly.
The managers were unprofessional and they have me the wrong room that cost less than what I paid for. Just poor service all around
We had the Penthouse Suite, the room was big..thats about all we liked.
Well the Cable was horrible, half the channels were so fuzzy you couldn't watch anything on that channel. The bed upstairs was so uncomfortable we had to sleep downstairs on the Murphy bed..and When we paid for the room, it was $129.00 plus all these fees they charged so we ended up paying $148.00 for this room, which is too much, and they also put a hold on $98.86 on our checking account, which was "Incidental" thats what the Manager said when I called to find out why they did that..He said it would be put back in our account in 3 days well its been 5 were still waiting, We will never stay here again! Not worth the money or the aggravation of a an "Incidental" hold on our money still almost a week later!
Put us in the wrong room when we first checked in. There was no fireplace in the first room and that is what I paid for. Once they moved us to a room with a fireplace, they had NO WOOD for us to burn in the fireplace so we had to go buy some! The room was a lot older than the first room they put us in and looked run down. Everything was pretty clean except a closet that we couldn't use because it was full of soot! Apparently the cleaning personnel never bothered to look in there or just never cared to clean it! The bed mattress was a little worn in and the chair in the sitting room was stained. Definitely needs a LOT of work but again, we got what we paid for I guess!
Privacy.bedroom and loft.
Beds old, furniture old, microwave didn't work, staff couldn't check us out at end of stay and didn't pay attention to reservation upon check in putting us in wrong room right at start of things.furnace dirty every time it kicked on could smell burn off and could see dirt in vents.property in general run down.stairs up to rooms creaking giving, paint, boards cracking peeling.
Room was comfortable
They overcharged us and would not credit us. I told them I would never stay at their hotel again. They didn't seem to mind since they were going out of business (gee, I wonder why...)
Friendly personnel & good continental breakfast.
Climbing the steps
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