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Most recent booking for this hotel was yesterday at 19:39

Score from 288 reviews Wonderful 9.1/10

Newest reviews for Willard InterContinental Washington

  • Nancy
      Canada
    August 30, 2014

    - coffee - lattes etc - this was a wonderful touch to look forward to in the mornings in Cafe du Parc - the rooms were comfy, large and the beds were great -loved the outdoor cafe -food was great

    - having to pay for internet - that is a bit cheap

    10

  • Daryl
      United States of America
    August 28, 2014

    Staff, atmosphere, location, cleanliness, room comfort level.

    No dislikes

    10

  • Edwin
      United Kingdom
    August 23, 2014

    Stayed for 8 nights on a business trip. Fantastic location. Could not fault the hotel in any way. Rooms were excellent and all staff helpful and accommodating. Would not hesitate in recommending this hotel and would certainly stay there again.

    8.3

  • Holly
      United States of America
    August 22, 2014

    everything

    10

  • Richard
      United Kingdom
    August 21, 2014

    1. Fantastic location, close to the main sights, with a nice buzz outside the hotel due to al fresco cafes. 2. Staff very nice and accommodating. 3. Foyer area is very charming, old world style.

    1. Rooms quite dark due to small windows in an older style building. 2. Rooms not groomed to a high enough standard (such as, very dusty window sills, windows needed cleaning, carpets not hoovered around the edges). 3. Decor of the rooms feels a bit dated.

    7.1

  • Ian
      United Kingdom
    August 19, 2014

    Location is brilliant, in the middle of Washington with all the major attractions within easy walking distance. Staff were very friendly and helpful and the hotel building itself has so much history and is beautiful.

    Can't think of anything we didn't like about this hotel, sorry!

    10

  • Anonymous
      United States of America
    August 19, 2014

    staff was exceptional

    my stay was too short

    10

  • Linda
      United States of America
    August 17, 2014

    I love that as soon as you arrive everything is handled for you. Beautifully restored Historical hotel located next to the White House and blocks from the Smithsonian. We had a six year old with us - the hotel was very child friendly. Can't wait to stay there again.

    10

  • Anonymous
      Oman
    August 14, 2014

    location location location if you are in town for a few days and want to see all the sights and sounds quickly, then this location is ideal. It is walking distance to most attractions and also has the bus tour stop right in front.

    9.6

  • Anonymous
      United States of America
    August 12, 2014

    Staff excellent.

    Restaurant did not have enough variety of menu items.

    8.8

  • Amy
      United States of America
    August 8, 2014

    Check-in was smooth, tamara(?) was incredibly helpful. The building itself is beautiful. So nice, in fact, I worried that my tourist family was really underdressed (lots of suits) but there were lots of other tourists staying there. DC Taco was delicious and a real bargain--only two blocks away and Pi pizza delicious--- only a few blocks farther. Old Ebbitt Grill (?) was delicious (try the crab cake) but more of a splurge. Proximity to White House , the mall, and Metro was excellent and added to the value of this lovely hotel.

    9.6

  • Afsaneh
      Iran
    August 5, 2014

    I think this hotel exactly is what a traveler need in washington DC

    9.6

  • Mark
      United States of America
    July 31, 2014

    Service is outstanding and the location is ideal.

    10

  • Ben
      United Kingdom
    July 29, 2014

    We loved the ambience of the hotel, the staff were helpful and courtious, our room had a great view of the Washington Needle, and had us right where we wanted to be in the city. Coming back to the hotel either in the day or night was a treat giving us a great feeling of delight that we had booked the hotel, it was just really lovely

    All good.....but our bath tap seemed loose, nothing more !

    9.2

  • Barry
      United States of America
    July 29, 2014

    ~Bar personal, cleaning staff, and valet staff were friendly and helpful. ~The lobby was beautiful ~Complementary drinks were giving while waiting for room to be ready. ~Room was clean ~Great location of hotel

    ~Never called when room was ready. ~Bar, Breakfast Room, and Hotel Room were in need of paint/renovation/updating. ~Hotel room was extremly warm and although there was a thermostat, it could not be adjusted. ~Breakfast was a disaster! Had to wait for table, food was lacking, undercooked, not tasty. Buffet had no organization, Patron had to take items from the wait stations and didn't know where to start or end on buffet line resulting in poor traffic control, confusion of patrons and line cutting. Staff was dismissive.

    6.3

  • Anonymous
      United States of America
    July 29, 2014

    Excellent staff, great bar, comfortable room.

    A/C was loud, bright light right outside window

    9.2

  • Jody
      United States of America
    July 29, 2014

    location staff was great very clean and maintained facility I booked the wrong room (1 king bed) n they immediately corrected it (2 queen beds)

    nothing

    9.6

  • John
      United States of America
    July 29, 2014

    Location. It was near all sites, good restaurants, etc.

    Really nothing. It was fine. View from room was blocked.

    8.8

  • Lynda
      United States of America
    July 28, 2014

    The Willard InterContinental was an amazing pleasure and surprise. Lovely, pristine room; perfect location; attentive staff. Without doubt, this is the finest hotel in a long string of hotels - from SF to Montreal to NYC to Boston. I will definitely return.

    I wish my stay had been longer!

    10

  • Kathleen
      Australia
    July 24, 2014

    Beautiful old building in a great spot.

    Service appalling, mean with every tiny amenity, charges for Wifi, 2 tiny milk sachets per day for coffee, no tea supplied, no ramp at front, had to struggle up the stairs with our luggage, no assistance offered even though we are female and older. Room wasn't ready at arrival at 5.30pm. 45 mins to check in and then given an 'upgrade' to a room with a broken safe so a further wait for our original room to be ready. After a long day of travel got to our room at 9.30pm. On the last night we were asked to proceed down 11 flights of stairs at 4.30 am. Needless to say we had no further sleep that night.

    5.4

  • Anonymous
      United States of America
    July 22, 2014

    Great hotel. Classic lobby. Excellent amenities. Would easily return.

    Would have been even better if the hotel had pool or jacuzzi.

    10

  • Anonymous
      United Kingdom
    July 22, 2014

    A well run high standard hotel.

    Not much!

    9.6

  • Theresa
      South Africa
    July 22, 2014

    We were upgraded to a suite, this was a pleasant surprise as our flight from Newark was cancelled and we arrived in Washington 9 hours later than expected. The room was spacious and our view was amazing.

    10

  • Anonymous
      United States of America
    July 21, 2014

    The location was absolutely perfect, the staff was attentive and they were very accomodating to our request for a quieter room.

    10

  • Charlene
      United Kingdom
    July 21, 2014

    Loved the valet parking.....helpful concierge, beautiful bedrooms and the fluffiest white towels in the bathroom. Turn down service.... even a hand towel was replaced!!! Lovely coming back in, and the lamps turned on...curtains closed, beds turned down...and chocolates..and the ice bucket filled! The atmosphere in the foyer...beautiful just to sit and watch the world go by. Breakfast was a served in the Cafe du Parc...excellent! Elegance from a bygone era. We loved it all.

    10

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