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InterContinental Los Angeles Century City at Beverly Hills
2151 Avenue of the Stars, Century City, Los Angeles, CA 90067 – Show map
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The most recent booking for this hotel was made on Aug 27 at 8:53 AM from Australia.
6 Reasons to Choose InterContinental Los Angeles Century City at Beverly Hills
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502 verified reviews
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InterContinental Los Angeles Century City at Beverly Hills's staff speak: Italian, Spanish, English
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Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace
Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
WiFi is available in all areas and charges apply.
Internet via TV is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 36.30 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
InterContinental Los Angeles Century City at Beverly Hills accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note: Guests are charged tax per day in addition to the daily private parking charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 502 reviews
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In just about every thing
Staff was fabulous
Not enough choice in the room service menu for people who don't eat meat
The location is convenient to different interesting attractions and very helpful staff
Breakfast is limited varaiaty and cleaning the rooms is not efficient
The region is ideal! Easy and quick access to anywhere in the path between Santa Monica and Hollywood. Three blocks are between the hotel and Westfield Century City Mall. Excellent hotel!
You have a high cost for this.
Breakfast was great - a good variety. The free car service was helpful getting into Beverly Hills. The room was spacious and the beds comfortable. Able to shower before getting our room. BJ's at the local shopping centre is worth a visit for a meal.
We requested an early check in which we couldn't get due to bookings. Arrived in LA at 6.30am, at the hotel about 9am. Not only could we not get in early our room wasn't available until 4.30pm. Ended up sleeping in the pool area after traipsing around town for a couple of hours. I requested a change of check out date before the required time but this wasn't noted, in fact none of my requests seemed to be on record. Not sure where the communication went wrong. I had to show emails to prove my request to avoid charges. The shower kept changing temperature and the air conditioner was very noisy. I didn't expect to give a mostly negative review but need to be honest. We weren't given much information as far as what to do and see either but the staff were polite/friendly enough.
I did Not Feel That it is an intercontinental Hotel ! , So expensive hotel , So Expensive parking 38.50 Dollar per Night ! , Very old Hotel , There is No developing in this Hotel ! , Expensive internet connection and Slow Also , when i Enter the Room there is No Water as complimentary ! , House Keeping is bad , bad Shower Room and Very small , very Old elevators , Very few choices at Buffee For Brake fast , Room Condition So bad if we compare it with the price Per Night ! , A/C in So bad Hot And Noisy ! , i will never Stay in this hotel Again and i will suggest any body to stays IN !
This is very poor hotel ,the furniture is very old and the mattres is uncomfortable at all and the AC is annoying and has hot air , the staff has bad service , the Parking is very expensive , my advice is to dont stay in this hotel at all
The only thing is that my credit card kept charging several times with different amounts , although the reception told me that nothing will be charged in the future until then but it kept debting which I end up with a hold on the whole limit in My credit card without a reason , I ended up with charged on both of my credit card , now I need at least one of them just to reserve other things and rides but unfortunately can't
Stuff in reception, good location
Breakfast was terrible, they clean rooms really late.
The complimentary car service was a nice touch
Very clean. Staff was helpful.
They added $100.00 to my bill just in case I uses something in the mini bar without telling me. I got notification of the charge on my phone and had to go down to protect myself from their front desk. Paid over $450.00 for one night and only had one bed, pull out couch and roll away twin size bed. Had to call for sheets as the couch as it was not set up to be used. The front desk recommended a local pizzeria. We called them and they charged our credit card $52.00 for food. That's ok, we agreed to the charge. They promises a delivery within 45 min. When the hotel staff finally brought us the food 90 min later, it was cold and uneatable. I called the pizzeria and they said they delivered the food 41 min after the order was taken, that the hotel often does this to discourage patrons from ordering other than room service within the hotel. I don't mind paying but we did not get our money's worth let alone a bargin. I cannot recommend this hotel. I'll stay away from this chain as well.
The staff were friendly and helpful the breakfast was tasty and differ kind of every things. I will stay in intercontinental again if I visit AL next year :)
It take them long time to bring our car from tha parking .
Breakfast was excellent, and the service there was very. Good
The room did not have a bath tub and the shower curtain was short which made me the cleaner of the bathroom from all the water accumulated there. The air condition unit started heating while the temp outside was in the 30's
we like that the hotel provide shuttle service to nearby area . The breakfast selection is good enough .
It would be great if there is a removable shower head in the bathroom
Facilities are good.service is very good
charges for parking and wifi are high. these should be free.
The reception areas are modern
The rooms are outdated. Need a modern touch
Very well managed, luxury hotel. Extremey friendly maitre in the loby bar and restaurant. Nicely decorated and a friendly atmosphere.
The sundeck in the room was very difficult accesible. WIFI should be complimentary.
Low number of staff in reception
Buffet breakfast Vallet parking
Sometimes when calling front desk they dont answer . Required to change poor bed mattress they bring a piece of wood and put it under the mattress. A/C was not working good at first.
Good location in Beverly hills close to rodeo drive, Hollywood etc. Restaurant onsite offered good choice and reasonable prices. Given free WiFi in room
We were in room 909 on a couple of nights noisy guests in adjoining room. Only valet parking on site so forced to pay overnight garaging costs
The hotel was not located in an accessible place. We chose the Intercontinental based on its internationally recognised name, however it was thoroughly disappointing: - I signed a credit card authorisation form before leaving and had a few correspondences with the financial department, but they failed to do as I instructed. I wanted the debit to be made before arrival to avoid confusion, they didn't do that. - When I contacted the hotel before making a booking to enquire about wifi charges, I was told to apply for the IHG membership and wifi will be complimentary, however when I called the concierge after checking in, the lady who picked up was very uninformed. I quoted her my membership number and she told me I would be charged and then refunded as this was their 'policy'. Shortly before checkout when I confirmed with the front desk staff about my reimbursement, they said I shouldn't have been charged and there is a promo code for members-something I wasn't told about. - We were a group of 6 friends, sharing 2 rooms. As such, we called for extra towels and complimentary water bottles every morning. They take so long to come to your room, I heard a knock, opened the door, and the housekeeping lady was giving my water and towels to the room across! They knocked my door 4 times, with only one bottle of water the first time, a second bottle of water the second time, one towel the third time, and the second towel the fourth time! Its absolutely frustrating to be dealing with this before you start your day. - The coffee machine was filthy. I asked for a kettle water boiler and a new coffee machine. The kettle boiler came, but even after 5 days, nobody came to replace my coffee machine. - The housekeeping did not clear the trash, they left our balcony open and left the tv on: its not the kind of standard we paid for!
No free parking. No free wifi. A little pricy for what it is.
1. Breakfast. didn't change for my 8 days of stay everyday almost the same. They ask for extra charge for any small thing I asked, eg. on demand omlete, espriso...etc. 2. Expensive Parking fees whereas should be included. 3. Old rooms, old facilities in general. 4. Expensive SPa/Massage fees comparing to the nearby spa facilities. 5. Very very noisy air conditioning preventing occupant to relax and have good sleep. 6. Some cases, I've been treated rude from Concierge team when i asked for help. i've asked them twice for some placed to guide me, but it turned that they provided me wrong information and directions. 7. Suites are non comfortable, old and very expenisive nightly rate for such poor rooms.
Hotel is not clean and staff of the hotel is old
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