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Score from 258 reviews Very good 8.4/10

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Score from 813 reviews Very good 8.2/10

Newest reviews for InterContinental Mark Hopkins San Francisco

  • Sheila
      United Kingdom
    September 15, 2014

    A comfortable stay and friendly staff - breakfast a highlight!

    9.2

  • Ralf
      United States of America
    September 14, 2014

    The hotel, up on a hill, offers great views and has a grand old hotel atmosphere, nice beds, relaxed but attentive service.

    Internet is not included in the basic room price.

    7.9

  • George
      Gibraltar
    September 12, 2014

    The hotel was in a great destination and close to union sq. the top of the mark bar was a superb addition to the hotel!

    Rooms were not cleaned daily very well and dust accumulated after 3 days.

    7.1

  • Michael
      Canada
    September 11, 2014

    I thought it was a good hotel but not great based on the high price. I liked the location but my wife found it too far out of the way (up at the top of the hill).

    Noisy outside early in the morning.

    7.5

  • Glenn
      United States of America
    September 11, 2014

    From the moment we arrived, every member of the staff did everything they could to make our stay as pleasant a possible. The front desk, doormen, etc., were wonderful, helpful, and extremely knowledgeable about the city. Our rooms had views that were to die for, and our accomadations were clean, roomy and beautiful. It was amazing staying on the top of Nob Hill and we felt like we were experiencing classic San Francisco. We will definitely be back!!! Don't miss a cocktail at sunset at The Top of The Mark - breathtaking!!!

    10

  • Sarah
      Australia
    September 9, 2014

    The Top of the Mark was a wonderful place to capture the incredible view

    10

  • Bradley
      Australia
    September 8, 2014

    Comfortable, great views, quiet Breakfast staff and food was excellent.

    Smell of the room, size of bathroom. Limitations of lift, size and number. Lobby was disorganized when busy.

    7.5

  • Abdulrahman
      Saudi Arabia
    September 7, 2014

    Average hotel No thing was bad

    Location is on the highest point of Nob Hill. Though, distance is close to Union Sq. and fair to fishermen

    7.1

  • Jade
      United States of America
    September 1, 2014

    The bed was AMAZING...MOST COMFORTABLE EVER ! Was a really nice touch having a complimentary cupcake plate waiting for my wife in the room for her b-day, very cool. The dude at the front desk, Aaron was very helpful and cool. And they were super cool about checking in early.

    The band perfoming at Top of the Mark was way cheesy; the people trying to dance made it worse, haha!

    7.9

  • Diane
      United States of America
    August 31, 2014

    Brought back memories from a family trip in the early '60's. Top of the Mark was fun for drinks, a light meal, music and dancing.

    9.6

  • Amanda
      United Kingdom
    August 31, 2014

    Very comfortable beds, nice quiet room of generous proportions, very good location for seeing the city's main sights. City view from Top of the Mark and serving excellent cocktails and light bites

    Decor a little dated and dining options limited to Top of the Mark, which was quite pricey for a family breakfast, but quality very good.

    7.5

  • John
      United States of America
    August 26, 2014

    View...handy location.

    Iittle tiny insects in bathroom'...need to have pest control check it out.

    8.8

  • Anonymous
      Israel
    August 24, 2014

    Bad location , small room

    3.8

  • Choon
      Australia
    August 23, 2014

    Great service. Beautiful rooms and quiet. Great view of the sf at night

    Gojng up on a hill to get there.

    9.6

  • Frank
      Luxembourg
    August 22, 2014

    Breakfast Location

    Long discussion re the confirmated roomprice an included or not included price for the breakfast, even with a confirmatio from Booking.com

    6.5

  • Filippo
      United States of America
    August 22, 2014

    Good position from city centre. Comfort of sleep thanks to soft bed and pillow. Nice view from every room. Fantastic view from rooftop restaurant, even if casual dress is Not accepted. Staff polite and available to satisfy any request.

    Windows frame a bit old, to be renewed as air came in. Parking too expensive.

    7.1

  • Anonymous
      United States of America
    August 20, 2014

    Location

    Small and slow elevator

    9.6

  • Jon
      Switzerland
    August 19, 2014

    The hotel is first class from the service to the location to the restaurants. We loved everything about it and will definitely stay there again if we return to San Francisco.

    10

  • Jack
      United States of America
    August 17, 2014

    Fee for parking and wifi.

    7.9

  • Kathryn
      United Kingdom
    August 16, 2014

    Room a little small

    9.6

  • Brian
      United Kingdom
    August 14, 2014

    1. Location. 2. Breakfast food and service. 3. Top of the Mark for night views and drinks.

    1. Having to pay for an extra child's breakfast when we had already paid for 2 adults and 2 children when we booked. 2. Having to pay $6.50 for a bottle of water. 3. No key to mini bar. 4. limited coffee making facilities in bedroom for 2 adults and 3 children. 5. Had to wait 45 minutes for a taxi to go to the airport. 6. Air conditioning too noisy to operate throughout night. 7. No extension of room or provision of courtesy room to freshen up whilst waiting for airport transport.

    7.5

  • Abdulrahman
      United States of America
    August 11, 2014

    Also, bad location and service

    4.2

  • Edd
      United States of America
    August 6, 2014

    See question #2

    9.2

  • Yasser
      United Arab Emirates
    August 6, 2014

    All the staff are very friendly and helpful. Just ask any of them about anything and they will give you a valuable advice.

    Nothing

    10

  • John
      Australia
    August 4, 2014

    Staff all very good, nice restaurant.

    Water pressure in the shower was very poor (2 rooms checked). Parking expensive $52+ per day

    7.9

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