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505 North Michigan Avenue, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9.5/10! (score from 229 reviews)
Rated by guests after their stay at InterContinental Hotel Chicago.
|Double Room with Two Double Beds|
|Deluxe King Room|
|Premier Double Room|
|Superior King Room|
|Superior Double Room with Two Double Beds|
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229 verified reviews
They speak your language
InterContinental Hotel Chicago's staff speaks: Dutch, Spanish, English, German
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Sauna, Fitness Center, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Dutch, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 229 reviews
Value for money
Show reviews from:
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1195 reviews Excellent
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1532 reviews Excellent
In Chicago’s River North district, this boutique hotel is within a 5-minute walk of shopping and dining on the famous Magnificent Mile.
Score from 640 reviews Wonderful
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1159 reviews Very good
So sorry but what year is this? Have to pay for wifi really?
the best location its in downtown no need for a car for shopping
the room its 3 star and the staf f dosnt care about us and our requests because they was fully booked the dont care about single costmer
Location History of building Starbucks downstairs
water pressure--but was on the 25th floor.
atmosphere was spectacular and facility was very relaxing.
7 a.m. - food in warmers was cold, place was empty and no chef for 10 min. to make an omelet. Be careful, after many requests they still charged my room for the buffet when the room rate I chose had it included. Handle in the bathroom sink was about to fall off. Pictures on website make the room look much larger than actual.
No customer service at check in after a 20min wait, no welcoming words or information provided. Poor service at concierge, gave up after a 15min wait. Not enough staff on duty. Rubbish from previous guest left in room so no housekeeping checks completed. Floor smelled of damp. Good location with lack of good management, attention to detail and customer service.
location - close to everything
no lobby - no place to congregate in the AM crowded rooms were adequate. expected a room with 2 beds and rollway cot. However, room does not take cots and they did not tell us.
Emergency vihcals sirens were a bit noisy more soud proofing in the rooms will do a grate deal to quite sleep.
Wonderfully comfy beds, gorgeous swimming pool
shared public facilities -Starbucks and Steakhouse
I love this property and have stayed here multiple times.
Tiny room, felt like an upscale Holiday Inn. Never received such a small room at Intercontinental before. Considering that I paid $250/night, poor value.
perfect location.. close to attractions.. friendly staff... good breakfast!
Could not find the reservation! Had charged credit card three weeks earlier. Charged for the same room on three different credit cards. Were very difficult to work with in trying to work out situation. It took two hours to just check in. Were very inhospitable and bordered on harassment when my granddaughter tried to check in. Three days later still trying to sort out the problem with no apology or compensation!!! Would never recommend this hotel!
Dirty Towels were hanging on the back of the door upon arrival to our room Requests for Turn Down Service never happened
The location is excellent right on the Miracle Mile.
The high room taxes but hey, that's Chicago.
The fiurenture is too old
Deposit equals to about two stay costs.
The location was perfect! We were able to walk to everything we wanted to visit. The staff at reception were always courteous and helpful. Michael recommended that we stay I. A higher room when we had the option. We had a room on the 30th floor and were able to see the fireworks from our window. It was a quiet corner room and th extra space was great. Concierge were able to assist us in checking in online for our next flight when we were having issues. Nothing was too much trouble. Great stay, great value. Would recommend this hotel to family and friends.
Location was excellent! Staff was great! Bed was comfortable!
Room was hot with AC on high. Room had cigar wrappers on the floor. Had a live cockroach on the wall, which almost made us leave, but we paid $250 for the night and it was late.
cool pool, great hotel and great staff
Beds Cleanliness Location Toiletries Bar
The pool is interesting with its old style from "twenties" I believe. Very cool and the workout area very nice. Great area of Chicago within walking distance to most Mag Mile sights. Very nice staff.
We have arrived to intercontinental hotel in michigan avenue chicago in 27th of june arpund 7 pm. We already booked a double queen bed room for 2 nights. We made the booking through booking.com upon check in we 8nformed the receptionist (jessica) that we might extend for one more night. At 11 pm we contacted the front desk for a laundry servic, and then the lady came to the room to pickup the laundry. I had explain tk her exactly what I need to be done as express service and what is not. She said the express laundry will be ready at 9 am, again after 10 minutes I recived a call from the laundry guy to re confirm which one ti be done as a express service, and I have emphasized that I need it to be ready at 9 am as they inform me. In the morning the next day, had received a call from the laundry lady at 9:15 am, she was telling me that my clothes will not be ready till after 4 hours because no body has clean my clothes yet, and she was trying to explain to me how is the laundry process going on. After we informed the front desk (Elaijah) about our complain and we are in short vacation and we supposed to have an early tour in chicago but our plan rescheduled and canceled as a result of their mistake. He said they (will pay) for it. In 28 june around 11 pm, I called the front desk to extend one more night. 29 june at 10:30 am again I informed the front desk (jessica) for extending my accommodation for one more night. After a long day we came back to the hotel at 6:40 pm and the roon key were not working, we get down to the front desk (christian nieves) telling us that there is no reservation and we were supposed to checkout. All our stuff and luggage still in the room.we asked them again for the fourth time we will extend for o e more night, then he gave us a diiferent night rate other than the rates was given us. At 7:15 we get back into the room which was not cleaned although the make room sign was on.
Very clean, very classy, very friendly! Fast check in. Excellent proximity to many attractions and hot spots downtown. Starbucks in lobby was a major plus for mornings!!
Not a single thing I can think of!
Dirty, noisy, old facility .
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