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9801 Carnegie Avenue, Cleveland, OH 44106 – Show map
|King Room - Disability Access||
|Club King Suite||
|Club King Room||
|Double Room with Two Double Beds||
|Suite - Non-Smoking|
|King Suite - Non-Smoking|
|Superior King Room||
|Executive Double Room with Two Double Beds||
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21 properties in Cleveland
Including hotels, apartments, villas and more.
69 verified reviews
They speak your language
InterContinental Cleveland's staff speaks: English
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Sauna, Fitness Center
Food & Drink
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Wired internet is available in all areas and costs USD 9.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 24 per day.
Private parking is available on site (reservation is not needed) and costs USD 24 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 69 reviews
Value for money
Show reviews from:
In downtown Cleveland, this hotel has an on-site restaurant and lounge as well as an indoor swimming pool. The Cleveland Play House is a 5 minute walk away.
Score from 100 reviews Good
The Crowne Plaza offers free airport shuttle services to and from Cleveland-Hopkins International Airport, 13.5 miles away.
Score from 166 reviews Good
Right across from Progressive Field, home of the Cleveland Indians, this hotel is situated in the heart of the city and features numerous free amenities and spacious and comfortable guestrooms.
Score from 145 reviews Very good
Featuring a spa, restaurant and lounge, this Cleveland hotel is located steps from shopping and dining destinations.
Score from 57 reviews Very good
the property is stunning and lovely
the front desk staff THEREZA treated us very poorly.She was rude, condescending and unprofessional. She alone, runined our experience and the potential for a great weekend with the rest of the ICC team.
I love every thing start with the kind and lovely staff
The Service was quick. Very close to the Cleveland Clinic Hospital.
Price is too high. Breakfast had very few options. Decoration looks very clinical. The Staff were friendly, but anticipated and solicted tips (gratitudes) everyday. The walls are very thin, and i was constantly annoyed by other travelers next to my room.
Comfort, style, room/bed size. Quality brand and consistent service.
Location. We wanted to be close to Little Italy and couldn't really walk from there. We'd prefer a nice, walking/dining area. This has a very "industrial" feel to the area with all the major hospitals. Also, with the air and street ambulances, it can be noisy. Parking is across the street and there are a series of long walkways to get back into the hotel.
no clock in the room
The stafff were very friendly The quality of food was good
the white color of the walls and doors. it makes people feel sick and as if they are entering a hospital not a hotel. It was quite noisey outside the doors from other visitors. I think the qulity of the materials used for the doors was not helping to reduce the noise.
Overall it is an excellent hotel,especially for those who come to cleveland.
No complementary drinking water. Tea facilities not good and the breakfast buffet is far below from standard of a 5 star hotel.
the bathrooms in the king size bed
had a lot of noise above us at night till late
Room was beautiful!
The location was great for our purposes of out patient treatment at Cleveland Clinic.
A desk clerk failed to properly record my credit card at check-in. A phone call at 10:50 PM resulted after we were sleeping. I assured her it would be attended to first thing in the morning. The call ended only to have her call again after a few minutes. Her manager insisted that she get the number etc that evening without fail. That ruined our otherwise perfect stay.
How clean everything was
iPhone docking station in the room was a nice surprise. Good food (dinner, breakfast)
Bad wine served in the restaurant, without any culture. Relatively expensive. Hotel stands middle of a hospital campus, far away from any attraction. Booking sites don't make it clear, you get surprised when you arrive.
Room service is too expensive Car parking
In side the clv. clinic
Close to Cleveland clinic
Staff upon checkout was very ignorant. No free drinking water in the room. Poor service. I received a no-show penalty notice after coming back as if I didn't stay at this hotel.
Perfectly located for anyone who has activity related to the Cleveland Clinic. Most personnel were welcoming and helpful. Breakfast restaurant very nice and relaxing, with excellent variety, and good coffee. The restaurant Table 45 was also excellent. .
Some front desk employees were less welcoming, and less helpful. The house keeping was not up to the level expected, and it took very long to clear the remnants of the room service.
Located just among the Cleveland Clinic area, a few minutes walk to main building. New renovated room new facilities. Buffet breakfast is very good.
Because of renovation, room smells not good.
Outstanding customer service! Beautiful hotel!
Paying for parking
Room was clean and comfortable. Staff was friendly and courteous. Restaurants served excellent food.
Service was a little slower than it should have been at dinner and at breakfast. Had to ask about our order both times.
We stayed in a newly renovated room which was beautiful. The hotel was connected to a parking deck across the street via a skyway so we didn't have to walk outside or pay a valet fee. The location was very convenient to Case Western Reserve University. We will definitely stay at this hotel again.
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