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InterContinental New Orleans
444 Saint Charles Avenue, New Orleans Central Business District, New Orleans, LA 70130 – Show map
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The most recent booking for this hotel was made on Aug 27 at 3:09 PM from the United States.
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77 verified reviews
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InterContinental New Orleans's staff speak: Spanish, English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 32 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
Cribs are not available.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
InterContinental New Orleans accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
The property will be undergoing renovations from Thurs, Jan 09, 2014 until Mon, Sept 15, 2014. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 77 reviews
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Asked for a quiet room specifically and received a room on the streetcar line. Beds need more than two tiny pillows Had to ask for bathrobes
Location and room
Wi fi connection
That it was so close to Bourbon St.
That they were under renovations.
Construction going on, very loud, they charged my credit card twice so I couldn't use it for anything.
Did not have a room for us even tho we had reservations for 2 months. Check in receptionist was very rude and never apologized for us not having a room available. Waited forever and were finally told they would put a rush order into clean a room and would call us by 4pm when it was ready. After 6pm we finally called them and they had no explanation to why we were never called bc it had been ready. Tried to speak to the manager but he was too busy. Had to call twice to get our luggage to our room. Was a bad first day! Rest of the stay was fine.
Size of the room
entrance Looks like entrance of a store no lobby at the ground floor
I wasn't advised that this property was under renovation during my time of stay. Jack hammering over my room started at 8 am on Saturday morning and lasted all day, til 4:30. Worst hotel experience ever in New Orleans.
The room was very nice - recently renovated.
Service was mediocre and health club was dated. Entry under construction.
We were greeted upon arrival by a great team of valets. The rooms were as advertised for layout and the beds were extremely comfortable, so much so that I will be researching what type of mattresses they use. Location to Bourbon St. and the tour routes is convenient-just a couple blocks off Canal St.
At check-in the young lady was very friendly but a little scatter brained about programming the room cards, we had 3 rooms. It took 2 trips up and down the elevators to finally get the room cards correct. 1/2 of the channels on the TV did not have sound. Common hallways had a light scent of urea-think litter box, rooms were fine.
Construction of lobby underway. very loud during day. difficult to sleep morning after long flight from Australia
The hotel under construction so it's painfully from 8 am to 4 pm. When I complain that I shold now about this when I made reservation they told me that booking . Com now about it and the manager in duti offer me free lunch in very low profile way. It's unprofessional
To charge full fair during a refurbishment program encompassing most of the building - the noise, the dust, the smell of the machines all day long could drive anyone up the wall! One could even discuss that the hotel should be closed during such large renovation.
the ambience ,the amenities and the proumt courtes service
Pool should be open
I wanted the pool to be open
The staff who greets at thee door was wonderful and the receptionist was very nice and helpful...perfect location
House keeping was horrible hands down very rude
The staff was extremely polite and helpful. The room was very nice and very clean. Our room service breakfast was good. At check out valet was very quick with having our car brought around. Enjoyed our stay and will definitely go back.
The construction going on was really smelly and loud. It also was a little confusing at check in.
Great location close to French Quarter
Noise from the streetcars
Nice location and fairly nice staff/ room service
Renovations currently ongoing means extremely loud drilling noise around your room without prior notice starting at 8am. Do not expect a good night's sleep. Windows leak water into the room when it's raining. A/C makes a very loud click whenever it kicks in which is sure to startle you when asleep. Shower pipes start to rattle loudly when you use the hot water.
Egész nap reconstrukcio miatt a légkalapács hangja dübörgött, nem lehetett pihenni.
Under construction and bed was not comfy
We were on our honeymoon and upon arriving we were upgraded to a suite without any additional cost to us! The staff were very nice and professional...I would definitely stay there again!
Most of the staff were very good, personable, helpful and very pleasant. The concierge was especially helpful, the Veranda staff was excellent. I was impressed by the professionalism of most of the staff, though there was one notable exception.
The parking fee was rather exorbitant and a daily fee for Wi-fi struck us as excessive. The absence of an evening restaurant was an inconvenience.
Location to all areas we wanted to visit.
Check in on second floor. Luggage does not go up on escalator very easy.
Location was great, staff awesome. Was a great time , doormen told us great places to shop and eat.
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