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Newest reviews for InterContinental New Orleans

  • Gayle
      United States of America
    August 10, 2014


    Asked for a quiet room specifically and received a room on the streetcar line. Beds need more than two tiny pillows Had to ask for bathrobes


  • Alex
      United States of America
    July 4, 2014

    Location and room

    Wi fi connection


  • Tansy
      United States of America
    June 6, 2014

    That it was so close to Bourbon St.

    That they were under renovations.


  • Courtney
      United States of America
    May 27, 2014

    Construction going on, very loud, they charged my credit card twice so I couldn't use it for anything.


  • Heather
      United States of America
    May 21, 2014

    Did not have a room for us even tho we had reservations for 2 months. Check in receptionist was very rude and never apologized for us not having a room available. Waited forever and were finally told they would put a rush order into clean a room and would call us by 4pm when it was ready. After 6pm we finally called them and they had no explanation to why we were never called bc it had been ready. Tried to speak to the manager but he was too busy. Had to call twice to get our luggage to our room. Was a bad first day! Rest of the stay was fine.


  • Talal
      Saudi Arabia
    May 7, 2014

    Size of the room

    entrance Looks like entrance of a store no lobby at the ground floor


  • Byron
      United States of America
    May 6, 2014


    I wasn't advised that this property was under renovation during my time of stay. Jack hammering over my room started at 8 am on Saturday morning and lasted all day, til 4:30. Worst hotel experience ever in New Orleans.


  • Alan
      United States of America
    May 3, 2014

    The room was very nice - recently renovated.

    Service was mediocre and health club was dated. Entry under construction.


  • Steven
      United States of America
    April 6, 2014

    We were greeted upon arrival by a great team of valets. The rooms were as advertised for layout and the beds were extremely comfortable, so much so that I will be researching what type of mattresses they use. Location to Bourbon St. and the tour routes is convenient-just a couple blocks off Canal St.

    At check-in the young lady was very friendly but a little scatter brained about programming the room cards, we had 3 rooms. It took 2 trips up and down the elevators to finally get the room cards correct. 1/2 of the channels on the TV did not have sound. Common hallways had a light scent of urea-think litter box, rooms were fine.


  • Gavin
    April 4, 2014

    Construction of lobby underway. very loud during day. difficult to sleep morning after long flight from Australia


  • Al
      United Arab Emirates
    March 30, 2014

    The hotel under construction so it's painfully from 8 am to 4 pm. When I complain that I shold now about this when I made reservation they told me that booking . Com now about it and the manager in duti offer me free lunch in very low profile way. It's unprofessional


  • Kenneth
    March 18, 2014

    To charge full fair during a refurbishment program encompassing most of the building - the noise, the dust, the smell of the machines all day long could drive anyone up the wall! One could even discuss that the hotel should be closed during such large renovation.


  • Luis
      United States of America
    March 9, 2014

    the ambience ,the amenities and the proumt courtes service


  • Rochelle
      United States of America
    March 7, 2014

    Pool should be open

    I wanted the pool to be open


  • Anonymous
      United States of America
    March 6, 2014

    The staff who greets at thee door was wonderful and the receptionist was very nice and helpful...perfect location

    House keeping was horrible hands down very rude


  • Heather
      United States of America
    February 18, 2014

    The staff was extremely polite and helpful. The room was very nice and very clean. Our room service breakfast was good. At check out valet was very quick with having our car brought around. Enjoyed our stay and will definitely go back.

    The construction going on was really smelly and loud. It also was a little confusing at check in.


  • Anonymous
      United States of America
    February 10, 2014

    Great location close to French Quarter

    Noise from the streetcars


  • Anonymous
      United States of America
    February 9, 2014

    Nice location and fairly nice staff/ room service

    Renovations currently ongoing means extremely loud drilling noise around your room without prior notice starting at 8am. Do not expect a good night's sleep. Windows leak water into the room when it's raining. A/C makes a very loud click whenever it kicks in which is sure to startle you when asleep. Shower pipes start to rattle loudly when you use the hot water.


  • Dr
    February 7, 2014

    Egész nap reconstrukcio miatt a légkalapács hangja dübörgött, nem lehetett pihenni.


  • Eva
      United States of America
    February 5, 2014

    All ok

    Under construction and bed was not comfy


  • Arye
    January 20, 2014

    Good location


  • Kenya
      United States of America
    January 14, 2014

    We were on our honeymoon and upon arriving we were upgraded to a suite without any additional cost to us! The staff were very nice and professional...I would definitely stay there again!


  • Glen
    January 9, 2014

    Most of the staff were very good, personable, helpful and very pleasant. The concierge was especially helpful, the Veranda staff was excellent. I was impressed by the professionalism of most of the staff, though there was one notable exception.

    The parking fee was rather exorbitant and a daily fee for Wi-fi struck us as excessive. The absence of an evening restaurant was an inconvenience.


  • Ronnie
      United States of America
    January 6, 2014

    Location to all areas we wanted to visit.

    Check in on second floor. Luggage does not go up on escalator very easy.


  • Anonymous
      United States of America
    December 24, 2013

    Location was great, staff awesome. Was a great time , doormen told us great places to shop and eat.


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