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Restaurant Row (0.2 miles)
Show map InterContinental New York Times Square

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hotel In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.

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Score from 1956 reviews Good 7.7/10

Newest reviews for InterContinental New York Times Square

  • Rubens
      Brazil
    August 27, 2014

    Location Room Service

    waiting time for the checkin. we understand that the standard is 3 pm for checking in but... We arrived early on a sunday, around 8:30 am and had to wait all the way until 2 pm for a room to be ready.

    7.9

  • Dhanraj
      India
    August 26, 2014

    Nothing special

    Even basic wifi not available in the room.

    6.3

  • Larry
      United States of America
    August 24, 2014

    The membership upgrade

    9.6

  • Sharon
      United States of America
    August 20, 2014

    size of rooms size of bathrooms comfort of beds staff

    How busy the area around the hotel was

    8.3

  • Liz
      United Kingdom
    August 17, 2014

    Literally two minutes walk to all the action - shops, theatres, sightseeing attractions. Staff were so helpful and nice I felt quite safe as a solo female traveller.

    Room Coffee machine didn't work and could probably do with a few more reception staff to reduce the checkin and checkout queues. But these are just minor quibbles.

    8.8

  • Anonymous
      China
    August 16, 2014

    Good location.The room is very clean. This is our second time to live in. I would honestly recommend this hotel to anyone.

    No swimming pool .

    9.6

  • Adrian
      Singapore
    August 14, 2014

    Location & cleanliness - Close to everything especially Broadway musicals and plays, easy accessibility, comfortable bedding & helpful staff. Overall, a wonderful stay.

    A tad expensive but then again, its NYC ! No kettle in room. Had to 'rent' one for a one-time albeit reasonable amount. No electric blinds/curtains.

    7.9

  • Jennifer
      United States of America
    August 14, 2014

    The location of the hotel was very close to restaurant row and all Broadway shows. The hotel itself was very quiet--could not hear street noises at all from our room. The beds were comfy and we slept extremely well. The rooms were roomy for a hotel in the city!

    8.8

  • Steve
      Canada
    August 12, 2014

    Quiet with excellent location and amazing staff.

    Bit pricey,

    8.8

  • Stephen
      United Arab Emirates
    August 11, 2014

    Great location for Times Square and Theatre district. Spacious rooms, well appointed. Free wifi was good. Gym overlooked the front of the hotel. It had all the machines you would expect. Towels and water provided.

    Breakfast wasn't included in our room rate so we can't comment on that.

    8.8

  • Maha
      Saudi Arabia
    August 10, 2014

    I like every thing in the hotel; fantastic location , fantastic room and excellent service I wish I can visit it again

    Too much money for the breakfast , no water in the room and no wifi in room

    8.8

  • Anonymous
      Cyprus
    August 8, 2014

    Good location Rooms clean and fairly comfortable

    Breakfast was expensive and very basic, not worth it. Wifi only in the lobby

    7.1

  • Ita
      United Kingdom
    August 7, 2014

    Bed Staff Size of room friendly staff

    If it was a bit less expensive would have been perfect

    9.6

  • Linda
      Canada
    August 5, 2014

    Love the location and the parking facilities that are just next door. Staff are very friendly and they go out of their way to accommodate your desires. Would definitely stay here again. Excellent value for the money. Very clean and top notch.

    Wifi had on and off signals in the lobby

    10

  • Tarus
      United States of America
    August 5, 2014

    The hotel was impeccable and the location was very accommodating for the attractions i wanted to visit.

    I was really disappointed with the staff in particular with the customer service and house keeping, I was informed by both that i would have no problem retrieving an item that I inadvertently left in my hotel room only minutes after I checked out. To make a long story short, my item was never returned and there was no compensation offered for the mysterious lost item. Very disappointed with the service I received to locate / return my lost item.

    8.3

  • Scott
      Canada
    August 5, 2014

    Location was great.

    The pizza delivery guy wasn't able to deliver to the room and I had to come to lobby, I was pretty drunk. Wasn't the easiest

    8.3

  • Susan
      United Arab Emirates
    August 5, 2014

    Location was good for Times Square and Theatre district Concierge were very helpful for arranging taxis/ hotel cars

    Receptions staff were not particularly warm or helpful

    6.3

  • Ghadah
      Saudi Arabia
    August 4, 2014

    Location and size of rooms

    Our room was on the 7th floor so it smelled like you are sitting in ShakeShack as it's located under the hotel,so maybe you should request a higher floor to avoid the smell of the room

    8.8

  • Josephine
      United Kingdom
    August 3, 2014

    I paid nearly $600 in total per night and was about to be charged for the use of a kettle in my room before I put my foot down. In my nearly over 30yrs of international travel I have never heard anything so preposterously and unashamedly money grabbing.

    5.4

  • Avner
      Israel
    August 3, 2014

    The loacation and comfort

    Paying extra for Wifi

    9.2

  • Ma
      Philippines
    August 1, 2014

    Ms Christol of the ambassador club was most welcoming and attentive to our requests...thanks for making our 3 night stay very special.

    8.3

  • Philip
      United States of America
    July 29, 2014

    We have stay here a few times, each a very nice. Received an upgraded room this time to a suite on the 35th floor. Wonderful. Great location.

    Nothing at all.

    10

  • Richard
      United Kingdom
    July 29, 2014

    Room v comfy, view great, plenty of towels in spacious bathroom. A cool oasis of calm.

    Staff generally rude & unhelpful . Very New York "attitude" displayed. Considering price of room extras such as room service, condiments an absolute rip off. No free internet in package & extra charge to use slow unreliable printer - mean spirited. Bed side radio useless as usual. Sink drain full of human hair, obviously never been cleaned.

    5.4

  • Allison
      United States of America
    July 28, 2014

    Convenient location with the standards I expect from the Intercon!

    10

  • Jouko
      Finland
    July 27, 2014

    Location was excellent, easy reach to all key places, very friendly and helpful staff, reasonably priced good breakfast, room was tidy & comfortable, wonderful beds, very good gym with new equipment

    Only small thing that sometimes disturbs in various American hotels is the shower mechanism that never fails to be totally non-intuitive or practical for an European. As usual, also now it took a long time to realize that yes, the temperature of water can also be adjusted after all, but this adjustment starts only after turning the volume into full.

    7.9

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