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8800 Euclid Avenue, Cleveland, OH 44106, United States of America – Show map
|Double Suite with Two Double Beds|
|King Suite - Disability Access||
|King Suite with Sofa Bed||
|King Suite with Sofa Bed - Allergy Friendly||
|Suite with Sofa Bed - Allergy Friendly||
|Deluxe King Suite||
|Executive King Suite||
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22 properties in Cleveland
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50 verified reviews
They speak your language!
InterContinental Suites Hotel Cleveland's staff speaks: French, Spanish, English, Arabic
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Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 16 per day.
Room Service, Shuttle Service (free), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One older child or adult is charged USD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 50 reviews
Value for money
Show reviews from:
This hotel is located in Cleveland’s East Side Cultural District, just a 5-minute drive from the Cleveland Botanical Garden. The hotel serves a hot buffet breakfast every morning.
Score from 53 reviews Very good
The Crowne Plaza offers free airport shuttle services to and from Cleveland-Hopkins International Airport, 13.5 miles away.
Score from 173 reviews Very good
Boasting a spa, restaurant and lounge, this Cleveland hotel is located steps from shopping and dining destinations.
Score from 75 reviews Very good
Located only 2 miles from the Cleveland-Hopkins International Airport, this Cleveland hotel provides a free shuttle service. An indoor pool, continental breakfast and free Wi-Fi are also available.
Score from 154 reviews Good
My husband was a patient at the clinic and the hotel made my life a lot easier
I like the location of the hotel as it is steps from the cleveland clinic and most of the guests are patients in the clinic, Also there are a lot of facilities provided by the hotel to the guests who are seeking medical care during their stay .
Bed was nice
The staff was less than stellar, I wasnt blown over by anyone's customer service skills because they had none. The hotel also charged me 130 dollars more than what i paid for the room (I still have to call about that).The fact that this hotel doesn't have its own parking lot or garage that doesn't charge by the day was yet another drawback. If I ever come back to Cleveland I will make sure I never book here again.
I was very happy with my stay. The hotel was comfortable and relaxing. After reading other reviews I was skeptical, but I found it to be a great hotel. It was clean and the staff was friendly and helpful. I also enjoyed the bar and restaurant. I would definitely stay here again.
It is a bit pricey, after adding taxes and parking fees.. since we had two suites for two nights.
If you want to stay close to Cleveland clinic that's the place to stay Great room
Valet very expensive, not included Staff not so friendly
Room layout, customer service, cleanliness
Prefer better grade of lunch meat served on sandwiches
easy access to Cleveland Clinic; staff was very helpful
Toilet did not work properly - would not shut off sometimes after flushing
It is nice one
It takes them 2 hours and 4 reminders to bring us additional set of bed sheets. The air-conditioner system is too noisy and if you are on the 8th floor your comfort definitely will be disturbed
The staff were very professional and friendly.
You should stay in this hotel ONLY if you are coming to the Cleveland Clinic for treatment. This is not a place for people who are on a leisure trip or vacation. The whole area outside of the clinic is abandoned; this is an inner city location with only abandoned buildings surrounding it.
So far so good.nathing
Front desk staff; excellent room service staff.
The housekeeping staff cleans the room but invariably forget something: either soap, or towels, or tub mat, or vacuum. The staff are the door that help with transportation are not very kind. Morning coffee option too expensive.
No shuttle pick up/ service to and from airport and bus station
Very nice rooms.
Difficult to get cabs.
Close to Cleveland Clinic and spacious suite.
It is in a city so you do have street noise but that is to expected.
Staff was very courteous and accommodating. Room was clean.
Room did not have a sofa bed as they did not have to guarantee from my booking apparently. They did bring us a roll away bed to compensate. They didn't have a vending area for beverages. You had to purchase beverages at the restaurant or use room service which was costly.
Convenience to Cleveland Clinic.
Employees looking down their noses at you. No special pricing for folks having to come from out of town for treatment.
I made 3 phonecalls that was under 30 minutes and they charged me over 300 dollars
staff was great
no safe, coffee maker, or refrigerator
Hotel was nice. staff seemed to be helpful. upon checkin, I asked the desk staff about getting a cab to the Cleveland aquarium for an event that night. It was to be 1 1/2 hours after I asked. They asked company car or taxi. I said taxi cause I thought a company car would cost more. she said ok.
when we recieved the call that our ride was here, we went down to find a company car. we got in because we knew we didn't have time at that point to wait for a new ride. I asked the driver how much. He said $35 after we were already about a block and half from the hotel. I said that's alot. I took a taxi back from my event and it cost $20. I complained to the desk the next morning and was told they have a contract with the car company so they use them as much as possible. I feel like I was tricked into using the higher priced ride service. I don't care what they have. I don't have a contract with anyone. I shouldn't have had to pay that full amount since it was not what I ordered but the hotel did not offer to refund any part of the higher fair. I did not like that.
Very friendly staff,special thanks to the FB , Tania , Lou , Jeff , James they are very hard worker. The plus is also the size of the room very specious
The staff, the room, the details, very comfortable.
Valet parking- I just don't like the idea of it. the valets were nice though.
I got charged about 140.00 dollars more on my Credit Card and had a hard time enjoying Cleveland.
Location and you (they) know it....
Service, housekeeping, room service, attitude of staff. This is not the intercontinental I expected, much more like a low level Holiday Inn or similar. Will never recommend or stay again. Stayed at the intercontinental suites 2 rooms for one week, then hospital, after hospital, again 2 rooms for a week each. Paid for much more than I received.
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