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160 Central Park South, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.4/10! (score from 472 reviews)
Rated by guests after their stay at JW Marriott Essex House New York.
|Queen Room - Central Park View|
|King Room - Central Park View|
|Double Room with Two Double Beds|
|Junior King Suite with Sofa Bed|
|One Bedroom Family Suite with Sofa Bed|
|One-Bedroom King Suite with Sofa Bed - Manhattan View|
|Deluxe One-Bedroom King Suite with Sofa Bed - Central Park View|
|Deluxe One-Bedroom Family Suite with Sofa Bed - Central Park View|
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539 properties in New York City
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472 verified reviews
They speak your language
JW Marriott Essex House New York's staff speaks: Russian, Portuguese, Korean, Italian, French, Spanish, English, Arabic
Booking is safe
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Food & Drink
WiFi is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, Portuguese, Korean, Italian, French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge in a crib.
Up to two older children or adults stay free of charge when using existing beds.
All adults are charged USD 75 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking for more than 9 people, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 472 reviews
Value for money
Show reviews from:
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Score from 3637 reviews Good
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Score from 608 reviews Very good
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Score from 2860 reviews Very good
Excellent location on Central Park, large and comfortable room, nice staff
No coffee machine in the room
The room was clean and the bed was comfortable
The worst internet connectivity I have experienced in a very long time, and at $19.99 per day (I paid for the enhanced, which clearly wasn't). When I tried to reach someone (after multiple to calls to multiple extensions) I was given absolutely no answers or help... The bathroom was tiny and has a curtain; there was construction happening outside of my window (4th floor) all night. The buffet breakfast is $54.00, for basic breakfast fair, which is ridiculous. At $600.00 per night I expect more, even in Manhattan...
Perfect location Amazing view over Central Park Great restaurant Wonderful breakfast buffet
Too limited menu for dinner The small bathroom/guest in the suite was dusty
we stayed with 3 children in a suite. Comfortable, clean, good facilities all around. But...
Maybe I'm used to traveling in Europe, as it's hard for me to accept 3$ payment when I asked for 2 spoons & bowls for cereal (just the spoon & bowl, not the cereal) or 16$ daily for wifi access. For the price of the room, these should be included. the list of small "chargeable" stuff goes on. To me it seems petty.
Location directly facing central park, near by fifth avenue n time square
The bed room
Some suites are not well designed. Rooms in general are too old. Service is a bit slow.
- Location - Friendly staff - Room cleanniness
- Old room design - Expensive for the room level
Free wifi in lobby. View Music on the JW room channel that runs in the room. Found it hypnotic
Arriving at a hotel at midnight your company is paying thousands of dollars to stay in, you do not expect to be subjected to body and luggage searches by the Secret Service. Some guests had to open their suitcase in the doorway to the hotel for further check. They were confiscating items. I thought we were paying to stay at this fancy hotel! Each and every time you entered the hotel whether you had a bag of potato chips like I did or a baby with a stroller like I observed, you were subjected to your bags and person searched. Disabled, elderly every one was searched. I had to call my boss and give him a heads up as he was arriving after me and would have turned around at the door and checked into another hotel. It was utterly disrespectful of the hotel to subject their guests to this treatment, never explain in advance, talk to them or even have their staff after the SS search point to say anything. This was my second stay here. While my company uses the JW brand, for showing no courtesy, this will most likely be my last stay. In a room for three adults it would have been nice if they could have put more than one tube of body wash every two days in the bathe. The Marriott in Park Lane, London where I stayed the week before made that observation that there were two adults and put two of each of their L'occitane products. It's not like JW can't spare the extra tube of cheap generic body wash
If you want Central Park, Essex Marriott is in the right place. The restaurant is good, breakfast quality (but not variety) excellent.
For such high prices, a renovation should have taken place long ago. Internet is not free, not even at the business center. Staff is polite but not friendly (Concierge is a happy exception).
Location and staff
shower, wifi very weak
the rooms, the beds, the location, the jewelry kiosk shoppe, the doorman
the restaurant - kitchen didn't give what was ordered. There was no salt on our breakfast table (asked 3 times). Not up to our standards!
Location Overall hotel ambience Staff were generally attentive Front desk staff were not as good as we had heard before our trip Food Amenities were good Concierge was great
Bath drain was blocked and the plug didn't work The bath mat was taken away and not brought back - we only had a bath mat every second day Front desk staff didn't follow up on requests
The view from hotel overlooking Central Park were stunning. Beautiful hotel.
No extras at all everything extra was at a price. Local calls a ridiculous price. Wi fi very hit and miss. No drink making facilities in room. Again could hire but at a price. Mini bar and snacks superb but stupidly overpriced
Comfortable bed. No bed bugs. Cool historic old school luxury hotel vibe. Posh lobby. Fitness center was small but super clean and had enough stuff.
Confusing light switches, controls. Expensive for room with view of central park. Tv needs an upgrade. Slow channel changing.
location and value was what drove us to it
multiple charges to my Credit Card done over and over again even though i have informed the management yet its been a month since i checked in and the matter is not solved yet. one suite over looking the park had an amazing view but was the nosiest room i have stayed in through out my traveling experience . AC was noisy and didn't always cool. last , i would advice them to refurbish the place soon its a bit worn out
Convinient location to children atractions, like stores, times square and central park. excelent beds,clean rooms and very good service.
I think for these prices and at this era, internet should be free. also if you like taking baths this is not the hotel for you. bath tubs are tiny.
Everything is good, except room carpet and the couch wasnt clean.
Location being across the st from the park. Also safety and level of security is excellent.
Furniture was old and rooms feels over used and needs remodeling
We liked the proximity to the Central Park and to the Broadway.
Bad experience with one concrete manager who behaved arrogantly and unprofessionally. Destroyed the so far excellent experience with the hotel.
The location was great and the view of central park was simply breathtaking!!!!!
Flush and shower were broken ... They repaired them and next day again we need to call them for a fix !!! Rooms and toilets were over used !! I was very disappointed !
The room was good enough for four people and internet was very good.
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