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4940 Mustang Road, Jacksonville, FL 32216, United States of America – Show map
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203 verified reviews
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Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint's staff speaks: English
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Golf Course (within 2 miles)
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 16 years stays free of charge when using existing beds.
One older child or adult is charged USD 5 per person per night when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 203 reviews
Value for money
Show reviews from:
Guests at this Jacksonville hotel can enjoy an outdoor pool, free property-wide Wi-Fi, and daily continental breakfast. The property is off of Interstate 95 and is 11 miles from Jacksonville Beach.
Score from 77 reviews Review score
In Jacksonville, Florida, this hotel features an outdoor swimming pool and free Wi-Fi access. It is just off of Florida’s Interstate 95 and a 25-minute drive from Jacksonville international Airport.
Score from 26 reviews Good
In Jacksonville, this pet-friendly hotel offers free property-wide Wi-Fi access and an outdoor pool. St. Johns Town Center, which has shopping venues, is 4.4 miles from this Florida hotel.
Score from 31 reviews Excellent
Conveniently located off highway I-295 and close to popular Jacksonville, Florida attractions, including EverBank Stadium, this hotel features modern accommodations, an on-site restaurant and a comedy...
Score from 46 reviews Good
my room smelled like smoke but i was in a none smoking room
Getting out of that place.
Just an overall bad experience.
not enough parking spots
The water in the bathtub dripped all night. They wouldn't give me another room.
For $60 not terrible. Bathroom was not cleaned, blanket on bed was badly stained under neath
Excellent location, easy access to main highway. Clean, Great staff and will certainly visit again
The bed mattress was to soft, a little uncomfortable
we liked everything, except the coffee was cold in the morning
continental breakfast was ok, the coffee was cold
Room was nice and the bed slept well.... Check in Guy was Friendly and Helpful... His name was Darren...
I did Not like that I made a mistake in Booking the room an it took and act of congress to get everything right.. We were not going to stay there again, but we did like the room.. Our next stay was better....
Bathroom was cleanest part of the room with only a little rust on a towel rack. Manager did try to fix our room problem by changing our room. He also was prompt in having his employees change the bed in the bad room, though I suspect the stained bed went to another room in the hotel. Staff was friendly enough however.
First room we got , once we pulled the sheets off, had a giant yellow stain in the center as though a dog or something had peed and it had stained. We were transferred to another room and pulled the sheets off and while it too had a stain, it was much smaller so we settled. The floors looked like they had been soaked in water and dried (it was carpet) and the chair in the room had a stain from some unknown substance on it as well. There were also Blood stains on the pillow which we had to get changed out. Unexpected charge at the door for cash was a problem too.
Room was nice
I was charged an extra $50 for smoking in the room which I did not do. When I walked down the hall I could smell smoke but did not complain. I should have because I was charged for smoking in the room even though you could even smell smoke in the lobby. I think it was a rip off because there was no way I could prove it wasn't coming from my room.
I like The stay, the front desk was really helpful really nice.
what I didn't like was the fact that there was blood on the wall in the room and one of the pillows
The staff were polite and the amostphere was pleasant. The lobby appeared neat and nicely decorated.
The room was not probably cleaned as I found hair in the bathroom floor and while working out, I also found hair and depris on the carpet floor.
Nothing near by such as restaur a nts
I would've rather sleep in the bathroom than the bed
Room was dirty and had roaches
the price was fair. The hotel was clean and the staff was very friendly. Bed was comfortable
off the beaten path, good thing I had my gps. TV was old and starting to go. I had to go to the front desk for a channel line-up. Found the complimentary breakfast interesting, muffins and bagels and oatmeal.
Had a at home feel
The shower was leaking old AC unit comfortable smelled horrible
I felt fairly safe.
The room was in very poor condition, looking as if they owner's either didn't care or ran out of money a while back. The bed felt like a thin mattress on a slab.
No milk at breakfast
Location of my room.
The carpet in our room was wet and we reported it and no one seemed to care. Room smelled molded. The bathtub faucet dripped all night long. Reported again no one seem to care. Was not allowed to use my AAA discount. Just not a good stay. The lady that checked us in was very short and rude.
Absolutely disgusting. All pictures are a fake. We slept with our clothes on.
I was trying to save money but I would have gladly paid wayyy more not to have to stay there ever again. People were yelling in lobby fighting when we arrived. Smelled TERRIBLE like SMOKE. SPIT in the Sink. Shower floor was almost black. completely disgusting. DON'T BOOK!!!!!!!
Amount of deposit when paying cash.
Floors had water damage and dirty, room was not aired out.
room too close to lobby and dining area hence noisy in am when breakfast served