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Jacksonville Plaza Hotel and Suites
14585 Duval Road, Jacksonville, FL 32218 – Show map
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92 properties in Jacksonville
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335 verified reviews
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Jacksonville Plaza Hotel and Suites's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Airport Shuttle, Airport Shuttle (free), 24-Hour Front Desk, Business Center, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to three children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Jacksonville Plaza Hotel and Suites accepts these cards and reserves the right to pre-authorize your card prior to arrival.
This is a smoke-free hotel.
Guests are required to be 21 years old and over to occupy a room at this hotel without an adult.
Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 335 reviews
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I liked the pond with all the turtles. And the beds were comfortable.
Some staff just were so bland. Didn't smile and act annoyed when asked questions. At night they are never at the front desk.
Good safe location at excellent price.
Comfort of room, cleanliness of room, quietness, professional manner of staff
Check in time at 3:00 pm..... We are requesting that check in time is moved up
Friendly staff... Room was fine. Free shuttle was good!
No remote trash in trash can from someone else paint on back of door dripping from recent paint in bathroom shower not cleaned.
This hotel is minutes from the airport, I95 and I295 so access to many places to visit while on holiday. Bed was comfy and because we had an end room, it was larger than others, we noticed. Staff helpful and breakfast was bagels, muffins, toast ans cereal. Sadly, as most hotels we stayed in, the cereals are always very sugary. Whatever happened to good old cornflakes! This hotel was one of the cheapest on our holiday but except for the lack of a pool, was worth the money and more.
Sugary breakfast cereals, lack of a pool. Very noisy air con unit.
WiFi reception was inconsistent
Room was inexpensive, good sized refrigerator in room, bathroom was decent & overall room was clean.
Room was TINY, walls were very thin. We listened to our neighbor's TV until 2am! We could hear everything from the room above us. It was very difficult to sleep with all the noise. The breakfast was very basic, no hot food and no eating area. We sat at a bar in the hallway to eat. Also, our room had no remote for the TV, but the front desk attendant gave us one right away. Next time, I would spend a little more for a bigger room with thicker walls!
Great location Quick response to issues
breakfast/break area too small Hallways musty smelling.
No closet, iron or ironing board / actual size of room versus the internet pictures misleading / also when I booked it, it was supposed to be $79.99 after booking the price went to $93.50 (which is understandable) but the hotel charged $123+ a night
Comfort and clean. Location next to river market. Very safe feeling area. Pond feeding fish there hard muffins was fun.
Parking was horrible after 10pm. Breakfast was a joke. Computer was right next to front desk no privacy at all.
it good place to stay
Loved everything. I run a hotel in Washington State. The staff has a job here if they ever come up. They were wonderful. The place was clean and beds were comfortable. Laundry facilities on site, just a floor above us. We had the best nights sleep of the entire trip. If I ever go back to Florida, which is extremely unlikely, I will book with this hotel again.
No closet or iron/ironing board in room; no dresser in room
Close to airport
Bathroom door had to be slammed and yanked shut. Very noisy in the halls.
they did not have camera's in the parking lot, and our vehicle was hit. when we pulled up that night their was guys drinking in next to our vehicle. the side they were parked on is the side that was damaged. I am upset on how they staff handled the situation.
I love the size of the rooms wasn't to big or too small, just the right size, We loved the microwave, coffee machine and refrigerator in the rooms, great for easy access.
I didnt like that we didnt receive more water and coffee cups, and more ice bags once housekeeping came in, but other than that we had a wonderful stay
Everything was neat and organized! My family and I were treated with the uttermost respect. Great location! This staff is on it! They even care enough about their property to do landscaping on Sundays! Great service for a very reasonable price! We will definitely be staying here again!
Parking lot should be expanded.
no swimming pool
EASY ACCESS TO AIRPORT AND I 95.
NO HAND TOWELS IN THE ROOM.
Good Wifi, near highway and airport. Shuttle available from-to airport. Fridge/microwave/coffee available in bedrooms.
There is no dedicated breakfast room : breakfast is standing against the wall in the entrance. Unfortunately no tray to bring it decently to your room (where most hosts had to have their breakfast). Stains on pillows.
Perfect location, nice staff, comfortable sleep and most of all price!
Room service never cleaned my room and the air conditioner in my room stopped working.
I loved everything, however i wished it had a pool. GETA POOL. Great hotel lived every minute
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