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Newest reviews for Pestana South Beach Hotel

  • Michelle
      United Kingdom
    August 12, 2014

    The only option for breakfast was buffet. Would be better if they had a menu you can order what you like or even pre-order the day before.

    8.8

  • Fiona
      United Kingdom
    August 5, 2014

    Quiet and very comfortable beds/rooms Good location and very helpful staff

    Breakfasts were v expensive, much better to go down to south beach hotels where competition keeps prices down Pool pretty warm

    9.6

  • Williamina
      United Kingdom
    July 28, 2014

    rooms were nice. comfortable beds, very clean , close to beach, shops,restaurants,we had breakfast at hotel which had excellent choices for all of us,also, management left a bottle of champagne in my room to celebrate my 75th birthday with my family,which was a really nice.

    nothing

    10

  • Anonymous
      United Kingdom
    July 22, 2014

    I was on business to do with the convention centre and this hotel is a convenient walk away.

    My reservation said pool view but I didn't get that. The pillows and bed is too soft and the bed creaks. And you can hear creaking bed from the floor above. The pool bar can't make half the cocktails because the bar man lacks certain key ingredients. The reception staff point me to a good restaurant but wrong street.

    5.4

  • Karol
      Ireland
    July 16, 2014

    Excellent staff all round but particularly working at the bar.

    8.8

  • Sanjiv
      South Africa
    July 16, 2014

    Art-Decor was good. Gentleman at reception gave direction to airport.

    Noise from other rooms could be heard by us.

    7.1

  • Isabella
      Brazil
    July 16, 2014

    Great location, clearness and room size.

    We had a stroller and to get in the hotel with the stairs was a little uncomfortable. The reception service for check in wasn't very good

    8.3

  • Nancy
      United States of America
    July 15, 2014

    Very clean, friendly staff. Bed was very comfortable. Close to Jackie Gleason Theater. Parking a few blocks away but staff takes your car to parking lot and brings it back to hotel for you. It was $30 a day which is reasonable for Miami Beach! The price for hotel was definitely worth it!

    Night staff couldn't answer any questions we had. Breakfast buffet was just ok..eggs mediocre, bacon, cereal, pastries, etc. Thank goodness included in price I paid for room. Otherwise hotel normally charges $17 per person which is very expensive!

    10

  • Laura
      United Kingdom
    July 15, 2014

    A fantastic hotel, 5 mins walk to beach and shops, staff very helpful and friendly, lovely warm pool, very comfortable beds. Dodd was lovely and fresh. Highly recommended would stay again.

    Breakfast was too expensive 18 dollars for buffet, which did not have much choice.

    9.6

  • Mostafa
      Kuwait
    July 13, 2014

    Close to lincoln dr. & the beach

    7.9

  • Katherine
      United States of America
    July 9, 2014

    We loved the location, we loved the pool and proximity to the beach, we loved the breakfasts and the very nice relaxed environment. The staff was outstanding--helpful and always friendly despite having to face some entitled and bully South American tourists. Great Place!!

    9.6

  • Laila
      Canada
    June 30, 2014

    Pool

    Nothing was great love it

    7.5

  • Anonymous
      Slovakia
    June 20, 2014

    Very friendly staff.

    We have a Periplaneta americana in our room!!! Very disappointment for me!

    5.4

  • Azmi
      Singapore
    June 12, 2014

    The staff was really nice and helpful.

    7.9

  • Gary
      Canada
    June 10, 2014

    Place was very relaxed

    Elevator was slow but with only 3 floors stairs were easily accessible

    9.6

  • Marilyn
      Canada
    May 20, 2014

    Definitively the staff. Everybody are very nice. Always ready to help. They did all our restaurant reservations. Always smiling. We felt like important clients all the time.

    No hair-blower in the room. One day they took the dirty towels an forgot to replace them.

    10

  • Michael
      United Kingdom
    May 13, 2014

    The swimming pool was nice but rather small but there was no outdoor jacuzzi. The bedroom and bathroom I had was spacious and very modern.

    For the price I paid, I did not feel that I had a good service. There was no hot water in my bathroom and I asked on many occasions for this to be fixed but this never happened. I was also not compensated in any way for this inconvenience. The most frustrating thing was that I had to go down to the reception on many occasions to ask for hot water in my room and the reason for this was the reception NEVER picked up the phone when I called down to the reception. So on each occasion I had to re-cloth myself and walk downstairs to the reception. I would definitely not stay in this hotel again. I thought the staff were most unhelpful. I was actually promised a phone call from the duty manager to resolve the situation, this also never happened. Poor communication. Poor service. Stay away.

    5.8

  • Ali
      United Arab Emirates
    May 12, 2014

    One block from the beach. Specious room strong and efficient wi fi signal Comfortable rooms' colors. Free beach towels

    Limited breakfast selections No fitness room, though they have swimming pool! No parking. Public parking is $25 per day. Expensive! We faced problem during check in, as the hotel did not receive any confirmation from booking. Com, it was very inconvenient from booking.Com . We waited for abour one hour or more until they called them. It is booking.com fault.

    6.7

  • Ata
      Saudi Arabia
    May 8, 2014

    location

    parking is not close and not free

    5

  • Mirsada
      United States of America
    May 7, 2014

    everything

    9.2

  • R.
      Canada
    May 4, 2014

    Very clean and very trendy. Staff bend over backwards. Close to great shopping and the beach. Not on the beach, but that's why prices are reasonable.

    Walls and floors are a bit thin so can be noisy depending on your neighbours.

    7.9

  • Elke
      Netherlands
    April 27, 2014

    The staff was really nice and helpfull. The rooms are light and clean. You can maken yourself a coffee. The beds are fantastic. The beach is just one block away. There is a big swimmingpool, which the little girls liked à lot.

    Everything was great. No negatieve experiences.

    8.3

  • Anonymous
      United Kingdom
    April 16, 2014

    Quirky, beautiful hotel in Art Deco style, nice pool, close to amenities

    Staff sometimes appeared uncertain how to handle what must be fairly standard situations eg we paid on credit card a but would like to use b for extras

    8.8

  • Michael
      United Kingdom
    April 16, 2014

    Staff very helpful and Friendly great location

    Nothing

    8.3

  • Mirsada
      Canada
    April 11, 2014

    l liked everything: location, my quiet room ( clean, big and light) and very friendly staff: Ivan was wery welcoming, polite and helpful. I enjoyed being there and l would recommend this hotel to everyone.

    Nothing

    9.2

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